Re: Do you like fido?

100 CPF sent to joey_loco, f4_shantel, WIGGUM, Stagchile

I'm a fairly new Fido customer, and so far buying a phone with a Fido pay as you go plan is not something I would do again; I would love to take this past week back and not even bother with it.

I'm not a big fan of paying 20 cents per minute, and everyone else I know pays nothing or very little for text messaging, but I'm paying 15 cents. The plan was to buy a 10 dollar a month phone card, but if I do this then I'm paying 30 cents per minute. Now I'm stuck buying 20 dollar a month phone cards, and that probably won't even last as I enjoy text messaging -- something I was told would be free -- and also 20 cents per minute; and we all know how fast those minutes fly past you. I also hear that refilling on hours is a long process.

With Rogers pay as you go, refilling was easy and fast.

If I like my phone, but dislike Fido, would it be possible to buy a new SIM card with a Rogers plan?

I like the price for my City Fido, but I hate Fido Customer Service.

If the phone is unlocked you can bring it over to rogers. If you bought it directly from fido it would be locked to them. I would try calling them up to see if they would unlock it for you no charge because you want to move to a rogers service. If they wont do it for you it wont cost much to have it done by someone elce. I would do a little bit of searching online.

100$CPF to both of you.


I am going to have to edit this. These seems to be a problem with the Donate and Store section of this site. Remind me when the problems are fixed and I might give you a bit more than 100

I was on rogers (before they got bought out by them!), but i came back to fido because of the per second billing. The only thing i dont like about Fido is the quality of the phones. Just wish they had more selection. Other than that, i still think they're the best in Canada

Well I just got a Fido plan tonight! YES I went to Rogers but they were out of KRZR's for another month.. I was not thinking of waiting so, as I was leaving I see a Fido booth and decide to check out their plan, great plan and cheap KRZR I got the $35 unlimited talk plan with 16 dollar bundle GREAT DEAL. I recommend it to all. Their service at the booth was great and I'm loving this cheap phone/plan. I love Fido.

Just out of curiosity do I get 100 CPF?

i like fido, and im using it since 1999, but cust. service sucks.. thats why i switch to prepaid.....

99!, wow, i've been with Fido since 2000 (other than 8 months when i went to Rogers and came back)

I actually hate FIDO. Until last december, I was doing everything through the Eaton Centre store in Toronto, and the service was actually demeaning. It's like I was just being a pain in the ass to them, and the staff made it clear they thought I wasn't good enough to be their customer. When I went to replace my first handset (it was left outside in the rain) they wouldn't let me walk in to the store and buy a new one. I had to call and order one from Montreal, since the phones in the store were for "new customers only" (note--I had to replace my dead phone BY PHONE!!--does anyone see the irony in this?). When I moved out west, they wouldn't change my billing address, and so the bills got sent back to some random stranger in my old apartment.

Last April, I got a phone call offering $100 credit on my bill, no strings attached. What they didn't tell me was that I would get locked into a new 2-year contract by accepting it, which I apparently have to blow $400 to get out of.

This morning was the last straw--8 am on a saturday, my FIDO handset rings-I've since bought a Telus phone since I can barely get a signal at my house in Banff--and a pre-recorded voice asked if I was happy with my Fido service. What, they don't care enough about their customers to have a real person ask how the service is?

fidos customer service is terrible... i get a 2 day delay on txt msgs and fido tells me thats just the way it is and theres nothing I can do about it... rediculous!