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Old 02-26-2008, 05:07 PM   #1
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Troubles Roaming in States


I get a message that says Welcome to American's Roaming Network. We were unable to register your phone. I am unable to make or receive any phone calls as well as unable to send or receive text messages. I was in Boston in New York for the past 10 days.


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Old 02-27-2008, 10:56 AM   #2
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Re: Troubles Roaming in States


Did you call Bell to log a trouble ticket while you were there ?
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Old 02-27-2008, 01:09 PM   #3
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Re: Troubles Roaming in States


Yes I called them 5 times while down there. They realized that sometimes after the call it would work for a bit of time then cut out again. I think the problem was that my phone was not connecting to a network. The thing that makes me mad is when I phoned them when I got back to follow up, they kept telling me that everytime I phoned it was resolved. Which it was not everytime. He was suggesting that my phone was fine the whole time.
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Old 02-28-2008, 10:11 AM   #4
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Re: Troubles Roaming in States


Hmmmmmmm, k. So what are you asking here ? Or are you just telling us your experience ?
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Old 02-28-2008, 10:36 AM   #5
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Re: Troubles Roaming in States


Guess first message I was just wanting to see if anyone else has experienced this problem at all. The second one was just after I got off the phone with them. Now I'm wondering what you guys would do? Go back to the store I bought it from? Try to talk to a supervisor? etc. Didn't mean to go on rant or anything. What have others done in this situation?
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Old 03-04-2008, 01:18 PM   #6
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Re: Troubles Roaming in States


No worries, just wondering what you were looking for.

It should work in the USA.

I would call the customer care guys back. The person at the store can't do anything for you.
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