>Ironically, BTW, is there a reason you didn't add the AT&T or Cingular
>newsgroups in your scattershot list? It would seem they have better need
>for this "warning" than Sprint or Verizon customers. (Of course, there it'd
>only generate a bunch of "funny, that's never happed to me" responses...)
>
For younger readers who might not perhaps be aware of the history, the
name AT&T is an attempt to invoke the feelings of quality,
reliability, and high standards of telephone service that existed
since before 1900 and lasted well into the 1970's before the big
break-up. The AT&T Corporation provided something like 80 to 90% of
the local telephone service in this USA and near 100% of the long
distance service.
Everyone from the operators to the local installers were long-term
experienced employees rigidly drilled in providing good customer
service. It was a bureaucracy to be sure, but the people sure did
know their stuff.
These new AT&T companies exist as AT&T in name only. I've found that
many of the service people at AT&T Wireless don't even know how to
work the features on their own cell phones.
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