Re: Verizon stores ... bleeech!

In article <u3yqi.16717$XH1.10110@newsfe15.phx>,
Todd Allcock <elecconnec@AmericaOnLine.com> wrote:

> At 27 Jul 2007 22:49:31 +0000 Esmail Bonakdarian wrote:
>
> > I really dislike getting intercepted the moment I step into the store
> > by some sales drone "directing" me to where I need to go. (with the
> > emphasis in "directing" being telling me where to go).
>
>
> While I agree with you, I find it ironic that recently someone posted a
> rant in alt.cellular.cingular that he walked into an AT&T store and was
> offended that none of the employees greeted him or asked what he wanted
> until he approached them.


that was probably my post you just misinterpreted or misrepresented.
i went into a at&t store, signed my name for service, and waited for
service for an extended time despite the fact that there were several
at&t customer service reps not serving anyone. a few were just
chatting with each other.

i will admit i wasn't singled out, though, none of the customers
awaiting service were served.

--
get real. like jesus would ever own a gun or vote republican.

james g. keegan jr. wrote:
> In article <u3yqi.16717$XH1.10110@newsfe15.phx>,
> Todd Allcock <elecconnec@AmericaOnLine.com> wrote:
>
>
>>At 27 Jul 2007 22:49:31 +0000 Esmail Bonakdarian wrote:
>>
>>
>>>I really dislike getting intercepted the moment I step into the store
>>>by some sales drone "directing" me to where I need to go. (with the
>>>emphasis in "directing" being telling me where to go).
>>
>>
>>While I agree with you, I find it ironic that recently someone posted a
>>rant in alt.cellular.cingular that he walked into an AT&T store and was
>>offended that none of the employees greeted him or asked what he wanted
>>until he approached them.
>
>
>
> that was probably my post you just misinterpreted or misrepresented.
> i went into a at&t store, signed my name for service, and waited for
> service for an extended time despite the fact that there were several
> at&t customer service reps not serving anyone. a few were just
> chatting with each other.
>
> i will admit i wasn't singled out, though, none of the customers
> awaiting service were served.
>

Cellular service is a very complicated high technology
service which requires many specialists. You were just
viewing the many specialists that would not have been able
to answer your basic questions ;-)

I had the same problem when trying to buy $10 prepaid
service cards at the local Sprint wireless stores. I later
realized the unique skill of my specialist (a 30 minute
wait) was that she was the only one with the register key.

-larry / dallas

In article <YTIqi.24753$RX.12935@newssvr11.news.prodigy.net >,
larry <noone@home.com> wrote:

> james g. keegan jr. wrote:
> > In article <u3yqi.16717$XH1.10110@newsfe15.phx>,
> > Todd Allcock <elecconnec@AmericaOnLine.com> wrote:
> >
> >
> >>At 27 Jul 2007 22:49:31 +0000 Esmail Bonakdarian wrote:
> >>
> >>
> >>>I really dislike getting intercepted the moment I step into the store
> >>>by some sales drone "directing" me to where I need to go. (with the
> >>>emphasis in "directing" being telling me where to go).
> >>
> >>
> >>While I agree with you, I find it ironic that recently someone posted a
> >>rant in alt.cellular.cingular that he walked into an AT&T store and was
> >>offended that none of the employees greeted him or asked what he wanted
> >>until he approached them.
> >
> >
> >
> > that was probably my post you just misinterpreted or misrepresented.
> > i went into a at&t store, signed my name for service, and waited for
> > service for an extended time despite the fact that there were several
> > at&t customer service reps not serving anyone. a few were just
> > chatting with each other.
> >
> > i will admit i wasn't singled out, though, none of the customers
> > awaiting service were served.
> >
>
> Cellular service is a very complicated high technology
> service which requires many specialists. You were just
> viewing the many specialists that would not have been able
> to answer your basic questions ;-)


they had no idea what mi questions might be. i said i wanted to speak
with a customer service representative and, if none were available,
the manager.

> I had the same problem when trying to buy $10 prepaid
> service cards at the local Sprint wireless stores. I later
> realized the unique skill of my specialist (a 30 minute
> wait) was that she was the only one with the register key.

that is probably true for sprint. what was once many sprint company
stores some years ago are now sleazy nextell/sprint stores selling
all sorts of other things. they appear to be giving up the ghost here
in the northeast.

--
get real. like jesus would ever own a gun or vote republican.

On Sat, 28 Jul 2007 11:43:05 -0400, "james g. keegan jr."
<jgkeegan@gmail.com> wrote:

>get real. like jesus would ever own a gun or vote republican.

Yeah, he probably would. Better than the Dimocraps

At 28 Jul 2007 09:57:34 -0400 james g. keegan jr. wrote:

> that was probably my post you just misinterpreted or misrepresented.
> i went into a at&t store, signed my name for service, and waited for
> service for an extended time despite the fact that there were several
> at&t customer service reps not serving anyone.

My apologies- I apparently forgot the part of the story about you signing
in first.



--

"I don't need my cell phone to play video games or take pictures or double
as a Walkie-Talkie; I just need it to work. Thanks for all the bells and whistles,
but I could communicate better with ACTUAL bells and whistles."
-Bill Maher 9/25/2003

In article <MmYqi.42165$6K3.37439@newsfe10.phx>,
Todd Allcock <elecconnec@AmericaOnLine.com> wrote:

> At 28 Jul 2007 09:57:34 -0400 james g. keegan jr. wrote:
>
> > that was probably my post you just misinterpreted or misrepresented.
> > i went into a at&t store, signed my name for service, and waited for
> > service for an extended time despite the fact that there were several
> > at&t customer service reps not serving anyone.
>
> My apologies- I apparently forgot the part of the story about you signing
> in first.


no problem. i appreciate your response.

--
get real. like jesus would ever own a gun or vote republican.