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Old 10-01-2007, 02:21 PM   #1
Nick Danger
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Re: AT&T Wireless - best way to terminate service



"Adam" <adam@no_thanks.com> wrote in message news:EIbMi.36$VX3.8@nlpi070.nbdc.sbc.com...
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired. Besides, I know if I contact them,
> they will pester me to sign another contract, which I want to avoid.


I terminated Cingular service last year. They asked why, I told them the coverage wasn't good, they
made some effort to change my mind, but not enough to be annoying. When the answer was still No,
they handled it with no delays or problems.




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Old 10-01-2007, 02:21 PM   #2
Nick Danger
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Re: AT&T Wireless - best way to terminate service



"Adam" <adam@no_thanks.com> wrote in message news:EIbMi.36$VX3.8@nlpi070.nbdc.sbc.com...
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired. Besides, I know if I contact them,
> they will pester me to sign another contract, which I want to avoid.


I terminated Cingular service last year. They asked why, I told them the coverage wasn't good, they
made some effort to change my mind, but not enough to be annoying. When the answer was still No,
they handled it with no delays or problems.


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Old 10-01-2007, 03:00 PM   #3
Miles
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Re: AT&T Wireless - best way to terminate service


* Adam wrote:
> What's the best way to terminate service with
> AT&T Wireless (contract ended long ago)? And,
> how long does it take? Will porting/transferring
> my existing cellular phone number be sufficient to
> terminate service? Or, do I have to
> contact AT&T Wireless directly?
>
>


FYI, AT&T/Cingular has no vacation leave policy and I was out of the
country in January and Feb and paid $100 for nothing. Then I was to be
out of the country August & Sept, so I again called them. Still no
leave policy. So I told them to cancel my account (contract had expired
a year ago). They said if I wanted to again sign up for AT&T I would
lose my phone number, I asked how long it would be obtainable and was
told 2 months. I returned in 6 weeks, visited an Cingular sales office
and was told it was gone. So I went across the street and bought a
prepaid T-Mobile card, could not port the old number over, and so far am
quite happy and it's only 1/2 the cost for the amount of in-country
phone use I make (about 250 minutes a month which works out to 20¢/min).
Miles
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Old 10-01-2007, 03:00 PM   #4
Miles
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Re: AT&T Wireless - best way to terminate service


* Adam wrote:
> What's the best way to terminate service with
> AT&T Wireless (contract ended long ago)? And,
> how long does it take? Will porting/transferring
> my existing cellular phone number be sufficient to
> terminate service? Or, do I have to
> contact AT&T Wireless directly?
>
>


FYI, AT&T/Cingular has no vacation leave policy and I was out of the
country in January and Feb and paid $100 for nothing. Then I was to be
out of the country August & Sept, so I again called them. Still no
leave policy. So I told them to cancel my account (contract had expired
a year ago). They said if I wanted to again sign up for AT&T I would
lose my phone number, I asked how long it would be obtainable and was
told 2 months. I returned in 6 weeks, visited an Cingular sales office
and was told it was gone. So I went across the street and bought a
prepaid T-Mobile card, could not port the old number over, and so far am
quite happy and it's only 1/2 the cost for the amount of in-country
phone use I make (about 250 minutes a month which works out to 20¢/min).
Miles
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Old 10-01-2007, 03:28 PM   #5
Tequila Mockingbird
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Re: AT&T Wireless - best way to terminate service


On Mon, 1 Oct 2007 10:12:21 -1000, BruceR wrote:

>>> lose the number and cannot port it. A word about your contract:
>>> Call ATT and confirm that they agree that the contract is up. They
>>> may have "inadvertently" extended it when you made a small change at
>>> some time. The time to deal with that problem is BEFORE termination
>>> - not after.
>>>
>>> Adam wrote:
>>>> What's the best way to terminate service with
>>>> AT&T Wireless (contract ended long ago)? And,
>>>> how long does it take? Will porting/transferring
>>>> my existing cellular phone number be sufficient to
>>>> terminate service? Or, do I have to
>>>> contact AT&T Wireless directly?
>>>

>>
>> They keep sending me junk mail offering cheap free cell phones that
>> come with a contract. So, my guess is they know that
>> the contract I had expired. Besides, I know if I contact them,
>> they will pester me to sign another contract, which I want to avoid.

>
> If you don't want to call then


**** off, Lazy/Shy Bastard.
--
When I first heard word that Jerry Falwell ¡X evangelist, activist,
chubby scoundrel ¡X had breathed his last at the age of 73, I yipped with
the delight of a kid eating ice cream. It was one of those rare moments
in life where everything aligns, fits, and joins in perfect harmony;
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Old 10-01-2007, 03:28 PM   #6
Tequila Mockingbird
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Re: AT&T Wireless - best way to terminate service


On Mon, 1 Oct 2007 10:12:21 -1000, BruceR wrote:

>>> lose the number and cannot port it. A word about your contract:
>>> Call ATT and confirm that they agree that the contract is up. They
>>> may have "inadvertently" extended it when you made a small change at
>>> some time. The time to deal with that problem is BEFORE termination
>>> - not after.
>>>
>>> Adam wrote:
>>>> What's the best way to terminate service with
>>>> AT&T Wireless (contract ended long ago)? And,
>>>> how long does it take? Will porting/transferring
>>>> my existing cellular phone number be sufficient to
>>>> terminate service? Or, do I have to
>>>> contact AT&T Wireless directly?
>>>

>>
>> They keep sending me junk mail offering cheap free cell phones that
>> come with a contract. So, my guess is they know that
>> the contract I had expired. Besides, I know if I contact them,
>> they will pester me to sign another contract, which I want to avoid.

>
> If you don't want to call then


**** off, Lazy/Shy Bastard.
--
When I first heard word that Jerry Falwell ¡X evangelist, activist,
chubby scoundrel ¡X had breathed his last at the age of 73, I yipped with
the delight of a kid eating ice cream. It was one of those rare moments
in life where everything aligns, fits, and joins in perfect harmony;
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Old 10-01-2007, 03:56 PM   #7
Todd Wade
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Re: AT&T Wireless - best way to terminate service


On Oct 1, 4:35 pm, "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote:
> In article <47l2g3thu0egbu9do7jgj0f8047s77v...@4ax.com>,
> The Ghost of General Lee <gh...@general.lee> wrote:
>
> > >They keep sending me junk mail offering cheap free cell phones that
> > >come with a contract. So, my guess is they know that
> > >the contract I had expired. Besides, I know if I contact them,
> > >they will pester me to sign another contract, which I want to avoid.

>
> > Just how hard is it for you to say "No!"?

>
> It's people like him who keep the vacation timeshare business alive.
>
> Jesus Christ. And to think he's allowed to vote. And drive a car.


Its not just about being able to say "No!"

Any time you get CS on the phone you risk a good chance of your
account getting messed up. I've just recently read on these NGs,
people getting theier contracts extended, phone numbers changed,
Services cancelled ("Why in the world would I tell you to cancel my
unlimited data plan"), all kinds of messy stuff.

The more often you can keep your account off of CS reps' computer
screens the better.

Regards,

trwww


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Old 10-01-2007, 03:56 PM   #8
Todd Wade
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Re: AT&T Wireless - best way to terminate service


On Oct 1, 4:35 pm, "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote:
> In article <47l2g3thu0egbu9do7jgj0f8047s77v...@4ax.com>,
> The Ghost of General Lee <gh...@general.lee> wrote:
>
> > >They keep sending me junk mail offering cheap free cell phones that
> > >come with a contract. So, my guess is they know that
> > >the contract I had expired. Besides, I know if I contact them,
> > >they will pester me to sign another contract, which I want to avoid.

>
> > Just how hard is it for you to say "No!"?

>
> It's people like him who keep the vacation timeshare business alive.
>
> Jesus Christ. And to think he's allowed to vote. And drive a car.


Its not just about being able to say "No!"

Any time you get CS on the phone you risk a good chance of your
account getting messed up. I've just recently read on these NGs,
people getting theier contracts extended, phone numbers changed,
Services cancelled ("Why in the world would I tell you to cancel my
unlimited data plan"), all kinds of messy stuff.

The more often you can keep your account off of CS reps' computer
screens the better.

Regards,

trwww


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Old 10-01-2007, 04:10 PM   #9
PCs Rule
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Re: AT&T Wireless - best way to terminate service


>
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired.
>


That junk mail means nothing. I get the same thing, and all of my
phones are under contract.


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Old 10-01-2007, 04:10 PM   #10
PCs Rule
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Re: AT&T Wireless - best way to terminate service


>
>
> They keep sending me junk mail offering cheap free cell phones that
> come with a contract. So, my guess is they know that
> the contract I had expired.
>


That junk mail means nothing. I get the same thing, and all of my
phones are under contract.


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Old 10-08-2007, 12:28 PM   #11
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Re: AT&T Wireless - best way to terminate service


Its not just about being able to say "No!"

"Any time you get CS on the phone you risk a good chance of your
account getting messed up. I've just recently read on these NGs,
people getting theier contracts extended, phone numbers changed,
Services cancelled ("Why in the world would I tell you to cancel my
unlimited data plan"), all kinds of messy stuff."

"The more often you can keep your account off of CS reps' computer
screens the better."

Regards,

trwww

Idiot. If you have so much trouble with the reps there data guy, you have att.com/myaccount. Every tool to make all the changes to your account yourself. The reps can only do as asked.If you call in with your head up your butt, not knowing what you are wanting to do, you can expect a screw up and only yourself to blame.
__________________
CUSTOMER SERVICE REP BATON ROUGE, LA.

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