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- 09-06-2008, 06:05 PM #1Michael N. ParisGuest
There are several reasons and solutions, first, call AT&T Business Services
(Premier) and complain politly, they may either ship you one, or call the
local corp stores and tell them to sell it to you. Second, the jerkoffs at
the local store make no commision on the sale of a hot item. So these
guys/gals don't want to sell it to you, but rather a new customer or
eligable customer. At the worse they should have sold it at an unsubsidized
price, at the best, they should allow an upgrade.
I've had issues with a local store in the past, after I was told to go and
get to added phones for my daughters, they wanted my to toss medianet on
them, and I didn't want to. I called 611, from my phone, they called
another story which was also close and in 5 mins had them up and running.
Some guy I knew worked at the store told me the manager and salesperson was
pissed because they basically got reamed out by corporate. I like you have
an expensive plan.
My only problems with an iphone sale was at an AppleStore do to my FAN, I
just gave up and walked out, went to an AT&T store they ordered one, had it
like in two days, and no problem.
› See More: AT&T refuses to sell iPhone
- 09-06-2008, 07:29 PM #2LarryGuest
Re: AT&T refuses to sell iPhone
"Michael N. Paris" <[email protected]> wrote in
news:[email protected]:
> There are several reasons and solutions, first, call AT&T Business
> Services (Premier) and complain politly, they may either ship you one,
> or call the local corp stores and tell them to sell it to you.
> Second, the jerkoffs at the local store make no commision on the sale
> of a hot item. So these guys/gals don't want to sell it to you, but
> rather a new customer or eligable customer. At the worse they should
> have sold it at an unsubsidized price, at the best, they should allow
> an upgrade.
>
> I've had issues with a local store in the past, after I was told to go
> and get to added phones for my daughters, they wanted my to toss
> medianet on them, and I didn't want to. I called 611, from my phone,
> they called another story which was also close and in 5 mins had them
> up and running. Some guy I knew worked at the store told me the
> manager and salesperson was pissed because they basically got reamed
> out by corporate. I like you have an expensive plan.
>
> My only problems with an iphone sale was at an AppleStore do to my
> FAN, I just gave up and walked out, went to an AT&T store they
> ordered one, had it like in two days, and no problem.
>
>
Sure wish he'd been recording this "transaction" on video so he could
post it to YouTube for the world, and Steve Jobs, to see. That would
certainly get 5 stars by the droves!
- 09-06-2008, 07:48 PM #3NewsGuest
Re: AT&T refuses to sell iPhone
Elmo P. Shagnasty wrote:
> http://blogs.computerworld.com/at_t_...e_at_any_price
>
> After months of cajoling, I finally convinced my wife to buy an iPhone.
> She went to the local AT&T store today, and was actually turned down.
> She is, apparently, "upgrade ineligible." She asked if there was any
> price at which should could buy it, and they said no...
>
> Our whole family is on AT&T, and my wife and I both use BlackBerry
> devices. We pay AT&T well over $4,000 per year for wireless service
> alone.
>
> I've been trying to get my wife to get rid of her BlackBerry and buy an
> iPhone 3G so I could use her phone to review App Store software and test
> various services for my ongoig reporting on the cell phone universe.
>
> Because we're the wrong kind of customer (based on a complicated set of
> criteria that includes how long we've had our plans and how much we
> pay), the local AT&T store in Santa Barbara, Calif., flat out rejected
> us for an iPhone.
>
> My wife asked if there was *any* price she could pay, and the sales
> person checked with the manager, came back and said no. He told us that
> we would be turned down at other AT&T stores and at the Apple stores as
> well.
>
> - - - - -
>
> $4000/year revenue they generate for AT&T, and AT&T won't sell them a
> product at any price?
>
> Wow. Nice going, AT&T. Nice going, Apple.
>
> He WANTS to get rid of the Blackberry, but AT&T and Apple won't let him.
> At any price. Regardless.
>
> No phone for YOU!
So Oxford whouldn't sell the guy the phone? Imagine that.
- 09-06-2008, 09:13 PM #4OxfordGuest
Re: AT&T refuses to sell iPhone
News <[email protected]> wrote:
> > My wife asked if there was *any* price she could pay, and the sales
> > person checked with the manager, came back and said no. He told us that
> > we would be turned down at other AT&T stores and at the Apple stores as
> > well.
> >
> > - - - - -
> >
> > $4000/year revenue they generate for AT&T, and AT&T won't sell them a
> > product at any price?
> >
> > Wow. Nice going, AT&T. Nice going, Apple.
> >
> > He WANTS to get rid of the Blackberry, but AT&T and Apple won't let him.
> > At any price. Regardless.
> >
> > No phone for YOU!
>
> So Oxford whouldn't sell the guy the phone? Imagine that.
and what exactly do i have to do with it?
Elmo and that particular store was in error, not AT&T or Apple.
read the latest:
http://blogs.computerworld.com/at_t_...e_at_any_price
(NOTE: This story has been updated with new information. It turns out
that the AT&T store management was confused about AT&T policy, and gave
us false information about upgrading. Details at the end of the post.)
- 09-07-2008, 02:21 AM #5Mike MGuest
Re: AT&T refuses to sell iPhone
Oxford wrote:
> News <[email protected]> wrote:
>
>>> My wife asked if there was *any* price she could pay, and the sales
>>> person checked with the manager, came back and said no. He told us that
>>> we would be turned down at other AT&T stores and at the Apple stores as
>>> well.
>>>
>>> - - - - -
>>>
>>> $4000/year revenue they generate for AT&T, and AT&T won't sell them a
>>> product at any price?
>>>
>>> Wow. Nice going, AT&T. Nice going, Apple.
>>>
>>> He WANTS to get rid of the Blackberry, but AT&T and Apple won't let him.
>>> At any price. Regardless.
>>>
>>> No phone for YOU!
>> So Oxford whouldn't sell the guy the phone? Imagine that.
>
> and what exactly do i have to do with it?
>
> Elmo and that particular store was in error, not AT&T or Apple.
>
> read the latest:
>
> http://blogs.computerworld.com/at_t_...e_at_any_price
>
> (NOTE: This story has been updated with new information. It turns out
> that the AT&T store management was confused about AT&T policy, and gave
> us false information about upgrading. Details at the end of the post.)
Get a new Wife?????
- 09-07-2008, 07:32 AM #6anonGuest
Re: AT&T refuses to sell iPhone
> This whole episode has eroded my confidence in AT&T and Apple.
ATT 's phone upgrade policy has NOTHING to do with Apple.
- 09-07-2008, 09:03 AM #7NewsGuest
Re: AT&T refuses to sell iPhone
Oxford wrote:
> News <[email protected]> wrote:
>
>
>>>My wife asked if there was *any* price she could pay, and the sales
>>>person checked with the manager, came back and said no. He told us that
>>>we would be turned down at other AT&T stores and at the Apple stores as
>>>well.
>>>
>>>- - - - -
>>>
>>>$4000/year revenue they generate for AT&T, and AT&T won't sell them a
>>>product at any price?
>>>
>>>Wow. Nice going, AT&T. Nice going, Apple.
>>>
>>>He WANTS to get rid of the Blackberry, but AT&T and Apple won't let him.
>>>At any price. Regardless.
>>>
>>>No phone for YOU!
>>
>>So Oxford whouldn't sell the guy the phone? Imagine that.
>
>
> and what exactly do i have to do with it?
You are owned.
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