Results 1 to 6 of 6
- 05-10-2004, 04:19 PM #1Jason PuckettGuest
Greetings from Atlanta, GA...I have no problems placing calls but since
purchasing my v600 to replace my v60 last week everyone tells me they are
having to call me 2-4 times before successfully connecting. Unsuccessful
attempts result in fast busy, "cannot be completed as dialed" message,
nothing at all, and spontaneous disconnect. Spoke with techs at Cingular
and so far no luck. First tech sent downloads but to my knowledge I haven't
received them. (I've gotten no indication that I've received them; however,
second tech resent and said their system showed them received successfully
by my phone.) Second tech also found registry flaws, i.e. home network was
0 and roaming was 0. She apparently fixed these problems but still having
incoming call problems same as before. Test calls failed with "no trunks
available". I get this same issue at all times of the day and night and on
the weekend so I don't think it's just system congestion. Never had this
problem with v60. Any ideas??
TIA-
JP
› See More: Incoming call problems...
- 05-10-2004, 05:08 PM #2Robert MGuest
Re: Incoming call problems...
In article <[email protected]>,
"Jason Puckett" <[email protected]> wrote:
> I get this same issue at all times of the day and night and on
> the weekend so I don't think it's just system congestion. Never had this
> problem with v60. Any ideas??
Hopefully its just a coincidence. You still have the v60 to swap SIM
cards in to test?
- 05-11-2004, 06:49 AM #3Ronny JulianGuest
Re: Incoming call problems...
Do what I do. Call them from your 3 watt Motorola bag phone on the analog
network and tell them how crappy the GSM and TDMA networks are in Atlanta.
They just love hearing that. I keep one on an AC adaptor so I can call them
once a week or so to have them reload my profile into the HLR. (Yes
Cingular there are some that know as much about your network as you do.
More in some cases!)
The only real way I have gotten Cingular to get off the ball is to take an
afternoon and go to a store. My favorite one is just below Cumberland Mall.
They just love seeing me come in with the same problems. Get in their face
and you can get someone doing something.
"Jason Puckett" <[email protected]> wrote in message
news:[email protected]...
> Greetings from Atlanta, GA...I have no problems placing calls but since
> purchasing my v600 to replace my v60 last week everyone tells me they are
> having to call me 2-4 times before successfully connecting. Unsuccessful
> attempts result in fast busy, "cannot be completed as dialed" message,
> nothing at all, and spontaneous disconnect. Spoke with techs at Cingular
> and so far no luck. First tech sent downloads but to my knowledge I
haven't
> received them. (I've gotten no indication that I've received them;
however,
> second tech resent and said their system showed them received successfully
> by my phone.) Second tech also found registry flaws, i.e. home network
was
> 0 and roaming was 0. She apparently fixed these problems but still having
> incoming call problems same as before. Test calls failed with "no trunks
> available". I get this same issue at all times of the day and night and
on
> the weekend so I don't think it's just system congestion. Never had this
> problem with v60. Any ideas??
>
> TIA-
>
> JP
>
>
>
- 05-11-2004, 10:39 AM #4Mark W. OotsGuest
Re: Incoming call problems...
"Robert M" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Jason Puckett" <[email protected]> wrote:
>
> > I get this same issue at all times of the day and night and on
> > the weekend so I don't think it's just system congestion. Never had
this
> > problem with v60. Any ideas??
>
> Hopefully its just a coincidence. You still have the v60 to swap SIM
> cards in to test?
Just so you know...If he's in GA, he's on GSM 850 and his older V60 is a
TDMA phone and CAN'T have the SIM put in it to do any testing....Just
thought you might like to know, Robert.
Oh, BTW....<PLONK>...B'Bye....
Mark
---
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- 05-11-2004, 09:39 PM #5Jason PuckettGuest
Re: Incoming call problems...
Yeah, unfortunately Mark's right; my V60 is a TDMA phone. Thanks for the
post though.
Any other ideas anyone??
JP
"Robert M" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Jason Puckett" <[email protected]> wrote:
>
> > I get this same issue at all times of the day and night and on
> > the weekend so I don't think it's just system congestion. Never had
this
> > problem with v60. Any ideas??
>
> Hopefully its just a coincidence. You still have the v60 to swap SIM
> cards in to test?
- 05-11-2004, 09:54 PM #6Jason PuckettGuest
Re: Incoming call problems...
Thanks Ronny...Maybe you could just let me know when you're gonna be there
and I'll meet you there let you work it out for me. LOL
Thanks Again-
JP
"Ronny Julian" <[email protected]> wrote in message
news:[email protected]...
> Do what I do. Call them from your 3 watt Motorola bag phone on the analog
> network and tell them how crappy the GSM and TDMA networks are in Atlanta.
> They just love hearing that. I keep one on an AC adaptor so I can call
them
> once a week or so to have them reload my profile into the HLR. (Yes
> Cingular there are some that know as much about your network as you do.
> More in some cases!)
>
> The only real way I have gotten Cingular to get off the ball is to take an
> afternoon and go to a store. My favorite one is just below Cumberland
Mall.
> They just love seeing me come in with the same problems. Get in their
face
> and you can get someone doing something.
>
>
> "Jason Puckett" <[email protected]> wrote in message
> news:[email protected]...
> > Greetings from Atlanta, GA...I have no problems placing calls but since
> > purchasing my v600 to replace my v60 last week everyone tells me they
are
> > having to call me 2-4 times before successfully connecting.
Unsuccessful
> > attempts result in fast busy, "cannot be completed as dialed" message,
> > nothing at all, and spontaneous disconnect. Spoke with techs at
Cingular
> > and so far no luck. First tech sent downloads but to my knowledge I
> haven't
> > received them. (I've gotten no indication that I've received them;
> however,
> > second tech resent and said their system showed them received
successfully
> > by my phone.) Second tech also found registry flaws, i.e. home network
> was
> > 0 and roaming was 0. She apparently fixed these problems but still
having
> > incoming call problems same as before. Test calls failed with "no
trunks
> > available". I get this same issue at all times of the day and night and
> on
> > the weekend so I don't think it's just system congestion. Never had
this
> > problem with v60. Any ideas??
> >
> > TIA-
> >
> > JP
> >
> >
> >
>
>
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