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  1. #1
    Blue Bird
    Guest
    I have a prepaid Cingular phone and recently they've done two really
    SH**&&Y things.

    First, without notice, they changed the policy about carrying over
    unused minutes. Before if you bought more time within 7 days of the
    end of the previous "filling's" expiration you got to keep the old
    $$'s. Now, apparantly you're screwed. They got nearly $20 because I
    refilled on 7/2 instead of 6/30.

    This is particularly galling with Cingular making a big deal about
    regular cell plan people being able to carry over unused minutes. I
    guess they have to screw someone to pay for that.

    Second, they've started charging for an extra minute when I go beyond
    the 30 second boundary; i.e. a 36 second call is charged as two
    minutes and so forth.

    All in all Cingular has taken a major dive in customer service.



    See More: Double Charges




  2. #2
    Mike Morgan
    Guest

    Re: Double Charges

    On 13 Jul 2004 21:55:05 -0700, [email protected] (Blue Bird)
    wrote:

    >I have a prepaid Cingular phone and recently they've done two really
    >SH**&&Y things.
    >
    >First, without notice, they changed the policy about carrying over
    >unused minutes. Before if you bought more time within 7 days of the
    >end of the previous "filling's" expiration you got to keep the old
    >$$'s. Now, apparantly you're screwed. They got nearly $20 because I
    >refilled on 7/2 instead of 6/30.
    >
    >This is particularly galling with Cingular making a big deal about
    >regular cell plan people being able to carry over unused minutes. I
    >guess they have to screw someone to pay for that.
    >
    >Second, they've started charging for an extra minute when I go beyond
    >the 30 second boundary; i.e. a 36 second call is charged as two
    >minutes and so forth.
    >
    >All in all Cingular has taken a major dive in customer service.


    Thats what sucks about pre-paid.

    Why dont you get a regular Cingular GSM account?



  3. #3
    Jer
    Guest

    Re: Double Charges



    Mike Morgan wrote:

    > On 13 Jul 2004 21:55:05 -0700, [email protected] (Blue Bird)
    > wrote:
    >
    >
    >>I have a prepaid Cingular phone and recently they've done two really
    >>SH**&&Y things.
    >>
    >>First, without notice, they changed the policy about carrying over
    >>unused minutes. Before if you bought more time within 7 days of the
    >>end of the previous "filling's" expiration you got to keep the old
    >>$$'s. Now, apparantly you're screwed. They got nearly $20 because I
    >>refilled on 7/2 instead of 6/30.
    >>
    >>This is particularly galling with Cingular making a big deal about
    >>regular cell plan people being able to carry over unused minutes. I
    >>guess they have to screw someone to pay for that.
    >>
    >>Second, they've started charging for an extra minute when I go beyond
    >>the 30 second boundary; i.e. a 36 second call is charged as two
    >>minutes and so forth.
    >>
    >>All in all Cingular has taken a major dive in customer service.

    >
    >
    > Thats what sucks about pre-paid.
    >
    > Why dont you get a regular Cingular GSM account?



    That's silly, Mike - A real and legit name is required for one of those.


    --
    jer email reply - I am not a 'ten'
    "All that we do is touched with ocean, yet we remain on the shore of
    what we know." -- Richard Wilbur




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