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10-20-2004, 06:54 AM
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Suddenly neither "my account" on the web nor the 611 automated response, nor CSRs are able to tell you your minutes used as "free" mobile to mobile minutes are no longer separated out. I sure hope it's separated out on my next bill. If this is how Cingular upgrades it's computer systems in preparation for the AT&T Wireless merger, I see nothing but BIG TROUBLE. I was told by a lowly CSR today they expect to have this fixed in about 2 weeks. Anyone care to bet? | ||||
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