SIM question

In article <[email protected]>,
Al Klein <[email protected]> wrote:

> On Thu, 16 Dec 2004 02:10:16 GMT, Jack Zwick <[email protected]>
> said in alt.cellular.cingular:
>
> >Yes. Its very helpful in some areas, makes little or no difference in
> >other areas, but Cingular wont ever tell you the truth, cause if they
> >tell you you should have it, then you might (rightly) expect it for
> >free, and they'd rather sell it to you for $20.
>
> I don't know what company stores are doing, Jack, but I put 64k SIMS
> in all the cingular phones I sell. If I need one in my store I can't
> give my customers less.

Yes, but what do you do for someone who bought a phone a few months ago,
got a 32K sim, and now would greatly benefit from a 64K sim.

Do you give them the 64K sim, or sell it to them ? ?

If they complain of poorer coverage do you even mention sim to them ?

---

› See More: SIM question

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Thu, 16 Dec
2004 09:57:30 GMT, Jack "CHICKEN LITTLE" Zwick <[email protected]> wrote:

>In article <[email protected]>,
> Al Klein <[email protected]> wrote:

>> I don't know what company stores are doing, Jack, but I put 64k SIMS
>> in all the cingular phones I sell. If I need one in my store I can't
>> give my customers less.
>
>Yes, but what do you do for someone who bought a phone a few months ago,
>got a 32K sim, and now would greatly benefit from a 64K sim.

No one will "greatly benefit" from a 64K SIM -- the benefits are relatively
small.

>Do you give them the 64K sim, or sell it to them ? ?

TANSTAAFL

>If they complain of poorer coverage do you even mention sim to them ?

The SIM has no bearing on coverage.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

On Thu, 16 Dec 2004 09:57:30 GMT, Jack Zwick <[email protected]>
said in alt.cellular.cingular:

>Yes, but what do you do for someone who bought a phone a few months ago,
>got a 32K sim, and now would greatly benefit from a 64K sim.

>Do you give them the 64K sim, or sell it to them ? ?

I sell it to them. I can't give everyone free upgrades and stay in
business.

>If they complain of poorer coverage do you even mention sim to them ?

You mean that the coverage got poorer due to the merger? How does
that come about? If they had poor coverage when they first signed up,
and it was a few months ago, I would have told them to return the
phone and cancel the contract. I've done that even after the merger -
Cingular has holes, the same as any other carrier and, if 2 of those
holes happen to be your home and your office, Cingular isn't for you.

(That's why dealers get demo accounts - so that we can get familiar
with where the holes are, and not sell a carrier to someone who's
probably going to cancel.)

Are there any disadvantages to the 64k SIM from a customer's
perspective? For example, I was able to use my PDA with my T616 to
connect to GPRS and the internet (with the 32k SIM). Now with the 64k
SIM my T616 says "GPRS parameter not supported". Did Cingular simply
plugged this hole on the network, or did my SIM get "smarter"? Can
Cingular "plug this hole" without the 64k SIM? (I bought the Cingular
data service because I could use my PDA with the phone. Now Cingular
has changed that, i.e. changed what I bought when I signed the
contract.)


Thanks.


--
Daniel Y
brought to you by http://www.wifi-forum.com/

In article <Daniel.Y.1iktwb@WiFi-Forum_dot_com>,
Daniel Y <Daniel.Y.1iktwb@WiFi-Forum_dot_com> wrote:

>
> Are there any disadvantages to the 64k SIM from a customer's
> perspective? For example, I was able to use my PDA with my T616 to
> connect to GPRS and the internet (with the 32k SIM). Now with the 64k
> SIM my T616 says "GPRS parameter not supported". Did Cingular simply
> plugged this hole on the network, or did my SIM get "smarter"? Can
> Cingular "plug this hole" without the 64k SIM? (I bought the Cingular
> data service because I could use my PDA with the phone. Now Cingular
> has changed that, i.e. changed what I bought when I signed the
> contract.)
>
>
> Thanks.

Main disadvantage is that Cingular will charge you $20 for one, when
they should provide it for free, so you can take advantage of the new
network they brag about in commercials.

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Mon, 10 Jan
2005 02:37:07 GMT, Jack Zwick <[email protected]> wrote:

>In article <Daniel.Y.1iktwb@WiFi-Forum_dot_com>,
> Daniel Y <Daniel.Y.1iktwb@WiFi-Forum_dot_com> wrote:
>
>>
>> Are there any disadvantages to the 64k SIM from a customer's
>> perspective? For example, I was able to use my PDA with my T616 to
>> connect to GPRS and the internet (with the 32k SIM). Now with the 64k
>> SIM my T616 says "GPRS parameter not supported". Did Cingular simply
>> plugged this hole on the network, or did my SIM get "smarter"? Can
>> Cingular "plug this hole" without the 64k SIM? (I bought the Cingular
>> data service because I could use my PDA with the phone. Now Cingular
>> has changed that, i.e. changed what I bought when I signed the
>> contract.)
>>
>>
>> Thanks.
>
>Main disadvantage is that Cingular will charge you $20 for one, when
>they should provide it for free, so you can take advantage of the new
>network they brag about in commercials.

Nonsense, on both counts:

1. Cingular will typically provide the SIM for free if there's a good reason.

2. You get the "new" network (both networks) without a 64K SIM.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

Got my 32k card exchanged for a 64k card (went from V400 to 6230) at no
charge.

Don
"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <Daniel.Y.1iktwb@WiFi-Forum_dot_com>,
> Daniel Y <Daniel.Y.1iktwb@WiFi-Forum_dot_com> wrote:
>
>>
>> Are there any disadvantages to the 64k SIM from a customer's
>> perspective? For example, I was able to use my PDA with my T616 to
>> connect to GPRS and the internet (with the 32k SIM). Now with the 64k
>> SIM my T616 says "GPRS parameter not supported". Did Cingular simply
>> plugged this hole on the network, or did my SIM get "smarter"? Can
>> Cingular "plug this hole" without the 64k SIM? (I bought the Cingular
>> data service because I could use my PDA with the phone. Now Cingular
>> has changed that, i.e. changed what I bought when I signed the
>> contract.)
>>
>>
>> Thanks.
>
> Main disadvantage is that Cingular will charge you $20 for one, when
> they should provide it for free, so you can take advantage of the new
> network they brag about in commercials.

No surprise -- a friend of mine just likewise got a free 32K to 64K upgrade.
All it takes is a good reason (Jack "CHICKEN LITTLE" Zwick notwithstanding.

In <[email protected]> on Thu, 13 Jan 2005 14:20:36 -0500, "Don
Udel \(ETC\)" <[email protected]> wrote:

>Got my 32k card exchanged for a 64k card (went from V400 to 6230) at no
>charge.
>
>Don

>"Jack 'CHICKEN LITTLE' Zwick" <[email protected]> wrote in message
>news:[email protected]...

>> Main disadvantage is that Cingular will charge you $20 for one, when
>> they should provide it for free, so you can take advantage of the new
>> network they brag about in commercials.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>