Results 1 to 11 of 11
  1. #1
    JohnF
    Guest
    I thin if I had to spend the last of my non-food money on a cell phone I'd
    reprioritize and get rid of it.

    <[email protected]> wrote in message
    news:[email protected]...
    > RE: ======= WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    >
    > If you have a similar complaint, please
    > ask for Account Manager
    > BRAD, at ext. 7286, when you
    > call in your
    > demand for rebate and
    > restoration of normal service
    > when you call the Cingular
    > Customer Care number.
    >
    > I am unemployed and was denied an extension of benefits by the White
    > House and Congress.
    >
    > I spent the last of my non-food money on the Cingular cell phone
    > service agreement as
    > printed. The reps at the onsite purchase location said they could not
    > help at all when I returned for assistance, but they did share with me
    > that they have heard the same complaint from nearly every consumer who
    > purchased the Take Charge service and called in. The Cingular help
    > desk personnel over the Christmas holiday will tell you the same, i.e.
    > numerous complaints and irate betrayed customers. Early Tuesday
    > morning, Brad, ext. 7286, Customer Care MANAGER, will have to do a lot
    > of damage control and
    > 'patriotic' lying to consumers to cover up this gip and theft by
    > Cingular.
    >
    > Pick up the Take Charge brochure, they are plastered all over Cingular
    > outlets, and read it. Cingular states that it provides 400 free
    > minutes from 7am to 9pm, absolute free usage from 9pm to 7am, and the
    > entire weekend to enjoy the free minutes. This is their deal. This is
    > their measure of honesty at Cingular, they set their own bar. Those
    > are Cingular's terms upon purchase.
    >
    > In actual practice, there are never any free minutes with TAKE CHARGE
    > and one uses up the $49.99 much quicker than with a simple prepaid
    > chip...
    >
    > =================>>> Dizzy Delbert.
    >
    > Sorry you did not get
    >
    > ======================== WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    >
    > I spent the last of my non-food money on the Cingular cell phone
    > service agreement as
    > printed. The reps at the onsite purchase location said they could not
    > help at all when I returned for assistance, but they did share with me
    > that they have heard the same complaint from nearly every consumer who
    > purchased the Take Charge service and called in. The Cingular help
    > desk personnel over the Christmas holiday will tell you the same, i.e.
    > numerous complaints and irate betrayed customers. Early Monday morning
    > the Take Charge managers will have to do a lot of damage control and
    > patriotic lying to consumers.
    >
    > Pick up the Take Charge brochure, they are plastered all over Cingular
    > outlets, and read it. Cingular states that it provides 400 free
    > minutes from 7am to 9pm, absolute free usage from 9pm to 7am, and the
    > entire weekend to enjoy the free minutes. This is their deal. This is
    > their measure of honesty at Cingular, they set their own bar. Those
    > are Cingular's terms upon purchase.
    >
    > In actual practice, there are never any free minutes with TAKE CHARGE
    > and one uses up the $49.99 much quicker than with a simple prepaid chip
    > card precisely rammed into one's cell phone and used judiciously at
    > all times. One can easily get by with under $25 per month using
    > prepaid cards wisely in their mobile phone.
    >
    > Cingular-ATT has been offering to people with no credit card a new cell
    > phone account which promises for $49.99 per month 400 free minutes
    > during non-free times, and free calls after 9pm and all weekend.
    >
    > They can debit your checking account or your debit card once per month.
    >
    > Well, here's the rub.
    >
    > The database for Cingular for the TAKE CHARGE account is divided into
    > two dissociated databases, one which shows to Customer Care for
    > Cingular a ZERO charge for all calls made during so called free minute
    > times of day, and this is called the TOTAL AMOUNT column. This is ALL
    > Customer Care can see on their screens.
    >
    > Yet, on the customer online CALLS LIST a Take Charge user/customer can
    > go to the full detail history list of all calls and on the extreme
    > right hand column of the complete calls list, there is a blue ball with
    > a white carat in it that is called CALL DETAIL for each individual
    > call. If you click on this, you get many more details than are given
    > to the Customer Care call center rep.
    >
    > You must scroll down in this pull down box past the ZERO amount and
    > just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    > and/or account balance for your Cingular service at 12.5 cents per
    > minute DURING the free minutes times of the week!! Your calls from 0
    > to 399 of the free 400 minutes are billed at 12.5 cents per minute
    > also!!
    >
    > So, if you made an hour call on your cell phone account on the weekend
    > it will be deducted about $5 ASAP and your phone service will be
    > discontinued quickly due to this ploy unless you address the issue
    > brought up by voice and text mail to you that YOU MUST CHARGE ON YOUR
    > DEBIT CARD as soon as possible either $15 for 100 minutes or $25 for
    > 150.
    >
    > This is a reprehensible business practice that should blemish the
    > reputation of ATT also, and not just Cingular cell phone company.
    >
    > Dec. 24th, today, Christmas Eve, is a day off for most of the 'Take
    > Charge' Cingular call center helpers, so the bulk of the complaints
    > about this criminal billing procedure practice at Take Charge are going
    > to the main general Cingular help center workers, who are much more
    > helpful than the usual Take Charge specialist call center workers [have
    > the Take Charge customer care center workers been trained to be
    > uncooperative and play dumb about this horrible glitch and thieving
    > tactic of the Cingular management?].
    >
    > Each time [about 15 times i have called and had to spend over an hour
    > trying to resolve this snafu to no avail and to suffer the damage of
    > severe microwave headaches from the cell phone radio waves after so
    > much exposure], the Take Charge staffers are very rude in putting the
    > fault of the service charges and billing during free minutes on the
    > stupidity of the customer/client. It is a crime up there with Enron,
    > Halliburton, and Global Crossing scams. Cingular is blaming the
    > consumer for a rip off product.
    >
    > Nothing else could promote WORSE customer relations on the globe !!!
    > Would anyone disagree?
    >
    > Please call your Better Business Bureau and your local 'CONSUMER
    > COMPLAINT, SHAME ON YOU' local TV network to look into this,
    > investigate it, and report it around the world.
    >






    See More: Cingular TAKE CHARGE promotion a total ripoff




  2. #2
    John Navas
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 27 Dec 2004
    14:48:37 -0800, [email protected] wrote:

    >RE: ======= WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    >...


    ENOUGH ALREADY. You are spamming.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  3. #3
    Elmo P. Shagnasty
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > >RE: ======= WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    > >...

    >
    > ENOUGH ALREADY. You are spamming.


    No, he's not.

    Why don't you pay attention to what spamming is BEFORE you go accusing
    people of it?

    Spamming isn't defined as posting things you don't like. If it were,
    Navas, you'd be the biggest spammer here.




  4. #4
    John Navas
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Tue, 28 Dec 2004
    06:01:15 -0500, "Elmo P. Shagnasty" <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    >> >RE: ======= WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    >> >...

    >>
    >> ENOUGH ALREADY. You are spamming.

    >
    >No, he's not.


    Actually he is, since his repetitive posts meet the accepted definition.

    >Why don't you pay attention to what spamming is BEFORE you go accusing
    >people of it?


    I suggest you take your own advice. "Google is your friend."

    >Spamming isn't defined as posting things you don't like. ...


    Indeed:

    "What is spam?"
    <http://spam.abuse.net/overview/whatisspam.shtml>

    Spam is flooding the Internet with many copies of the same message, in an
    attempt to force the message on people who would not otherwise choose to
    receive it. ...

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  5. #5
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff


    <[email protected]> wrote in message
    news:[email protected]...
    > SS,
    >
    > You are truly a genuine curmudgeon that would make even Mark Twain
    > blanch.
    >
    > You have in no way proven that you live within your means, only that
    > you are a failure by U.S. standards of middle class.


    Did I forget to point out the part where I pull down the 6 figure salary and
    you collect unemployment? That would appear to make me classic upper middle
    class, and you a failure of every class.

    > You have shown
    > that you are underclass, like a fast food cashier, with not much more
    > higher social standing --with your puny little loan and no credit.


    Ihave great credit- I simply choose not to use it. You see, I am able to
    live very comfortably on the combined income of my family. Can you point me
    to the fast food cashier who gets 6 paid weeks a year off, drives a Saab and
    has a 401k and a savings account larger than the sum total of the
    unemployment benefits you have ever collected?

    > You
    > should be ashamed of yourself to be out of step with all your fellow
    > Americans! Our own Treasury and Federal Reserve runs on sheer credit,
    > and owes trillions overseas to Asia, mostly Japan and China, to prop up
    > our entire government.


    Yes they do, and I make a great deal of money on their use of credit- no
    need to use mine.

    >
    > Why do you sling like a sledgehammer such simple and conservative ideas
    > and beliefs.


    Why do you whine like a child about things that you simply don't like?

    >
    > Should you be injured on the job or be downsized or outsourced or
    > terminated, how will you live within your means when your savings run
    > out?


    On the money that I have earned and invested for many years- enough to not
    only pay off every debt I currently have in full, but also live (just as I
    am) for quite a while to come. Besides- I have extremely desireable skills
    and a resume of professional accomplishments that make finding the next job
    very easy.

    >By your logic, medical insurance is for lackeys and welfare ho's,
    > in that you pay in so little and when you are really sick you whine and
    > ***** and cry for someone to pick up your $450,000 medical bill cause
    > you put in some pocket change? Get a grip.



    I never said anything of the sort. And I'm covered for the $450,000 medical
    bill, should it occur. Of course, I'm the one paying for the coverage and
    not relying on government programs to pay it for me. And continuing to pay
    for that coverage is factored in to my last response about living just as
    Iam.

    >
    > I can give you some locations and phone numbers of massive domestic
    > labor operations and job prospects for illegal immigrants only , this
    > is the trend today.


    Hmmmm- not where I live and work.

    >You will have to compete with them for any kind of
    > work should hard times and/or the unexpected occur to you.


    No I won't- I made sure that my professional skillset was not at a level
    that could be replicated by lower wage workers. Try it some time.

    >You should
    > thank your Lord that you are not in many of our shoes, nor in Iraq
    > either, defending our nation from the endless tsunami of terrorists
    > assaulting our borders and cities and power companies, that is the idea
    > on TV isn't it?


    I thank the Lord many times a day for those over there- I don't use their
    service of duty to belittle others- try it some time.

    >In fact, for such a concerned citizen, you should be
    > over there defending us from the behemoth waves of encroaching
    > assailants even if you are in your 60s or 70s, that is no excuse, given
    > the seriousness of the threat.


    What if you were to find out that one of my company's roles is to provide
    stateside infrastructure support to those troops? Is that any less
    important? And you aren't over ther because....?

    >
    > You make far too many assumptions.


    No- I spoke to facts that you posted and answered a question you posed. You
    are the one assuming, as you speak to issues that I have not posted about.

    >In fact, it seems you have made
    > only baseless assumptions and wild accusations ... then you say
    > spiteful and mean spirited things to strangers on the internet. Why
    > even bother?


    Because it irritates me that you are on Usenet pissing and moaning like a
    spoiled child about things that are currently outside your means (unless you
    are simply lying to get sympathy).

    >Is your life that empty?


    Actually, my life is quite happy and complete.

    >What are your means for wasting
    > so much time typing drivel and insults and zero-idea little messages on
    > the usenet?


    I only responded to the drivel.

    >
    > Man! Get to work and stop wasting your time and everybody elses.


    You have us confused- I am the one who goes to work. And as I said in my
    earlier post, I would have much more sympathy for your situation if you
    didn't blame others for the problems of your world and actually did
    something constructive. For somebody so down on their luck, you seem to
    have a lot of time to waste here- doesn't quite seem like the best use of
    time for somebody down to their last dollar.

    >
    > If someone wants to get a message across on the internet, and repeat
    > some of it in each new message along with their new sentence or two,
    > that is not spamming it is dragging along the original post for others
    > new to the posting tree to read what is going on and is a freedom we
    > still have


    They can read the original post, just as the rest of us did. Copying it
    multiple times in multiple threads (some of which it did not apply to) is
    not accepted Usenet use.

    > ... how does this by the way compare with the endless
    > stream of television and radio advertisements, the blighted forests of
    > dead trees from so much bad newspaper copy and cheap consumer print
    > ads, and the unremitting stream of serial killer stories and movie
    > celebrity profiles on the "news", rather than news?


    It doesn't compare, as those were not being discussed.


    >
    > What about all the tonnage of empty promises and phrases by both Kerry
    > and Bush during the way too long election build up, in which not one
    > promise will be assessed and the candidate must make good on? Why
    > don't you begin with real issues before you bust your spleen.


    You don't ever mention real issues- you simply whine.


    >
    > It is our culture. Credit. Consumptive. Careless. Deal with it.


    Where did I say that I don't?

    >
    > And for all your worth, try to get some credit and be a good American.
    > It is sinful in our culture to be without credit. How do you pay for
    > your online services and cell phone?


    Certainly not with my unemployment check. And you?

    >
    > I don't know what you assumed about me, but i think your imagination is
    > quite limited to have been so singular and small in your
    > quick-to-assume Fox TV dronelike conclusions.


    I assumed nothing and find it humorous that you forget the very words you
    used to describe yourself.

    >
    > Most of my life i have been a writer for the oppressed, the underdog,
    > the ill, the homeless, the uninsured, the aged and the unemployed and
    > the violated.


    Translation= deadbeat.

    >These specialist jobs never pay much and so one becomes
    > an expert in 'living within their means'.


    Translation= mooching off others.

    >Living within my means meant
    > to shop around for a cell phone to use for job searching because i do
    > not have my own home any longer and am living with different friends
    > until i find a job and can pay rent ... they do not have landline
    > telephones at their homes any longer. This new basic model cell phone
    > [Nokia] is my only contact with employers. Thus, the Cingular Take
    > Charge account promoted itself, apart from all its competitors, as the
    > only way to get a normal cell phone account with a bank account debit,
    > rather than credit. The truth of the matter is that this account is
    > identical to a prepaid chip in your phone, except that they get $49.99
    > out of you rather than $25, like many people living within their means
    > do with a prepaid cell phone account. In fact, the bulk of these
    > people living within their means by using prepaid card inserts-- use
    > only about $17 or $18 of the $25 prepaid card monthly, they are so
    > careful with each and every call received and called out and still go
    > about their business. Have you ever kept your phone bill [all totaled]
    > down to $17 a month? If not, than you are living far beyond your
    > means.


    Much less than $17 a month.

    >
    > Please find some other choice of words to express your idea, whatever
    > it was originally, for it was never clear nor comprehensible.


    Funny- I was thinking the very same thing about your words, which must say
    something for the 'writer of the oppressed' (and probably explains your
    current financial staus).

    >
    > Are you retired and have nothing better to do than to stare at a
    > computer all day and insult other people getting on with their lives?


    Nope.

    >
    > It seems so.
    >
    > Idle hands are the devil's work.


    I work and you don't- who's hands are idle?

    >
    > You brought up martyrdom. Are you some kind of obsessive?


    No- are you some kind of moron?

    >
    > All i want is for my CINGULAR Take Charge account to work correctly
    > and to deliver what was offered in their brochure and in their retail
    > outlest by very chatty salespeople over-promoting TAKE CHARGE WITH
    > CINGULAR.


    For someone needing a job, your priorities seem a little out of whack if
    this is your biggest want.

    >
    > Even CINGULAR legalese online declares the same features promised for
    > the product.
    >
    > You can surf Google Groups and use the keyword "cingular" and see that
    > thousands of customers are really bent out of shape and have been
    > delayed and deterred from their normal pursuits due to the non-delivery
    > of services via Cingular.


    And I could substitute "Verizon," "Sprint PCS", "Microsoft" and a million
    other company names into Google and get the same results. In the end, it
    all comes down to one thing- poeple buy products and services ever day
    without completely understanding them. That would be living outside your
    means.

    >
    > I will help you with this research if it is beyond your understanding.
    >
    >

    No thanks- you've already proven yourself to be a little off-base when
    important things are mnetioned.





  6. #6
    Elmo P. Shagnasty
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > >> ENOUGH ALREADY. You are spamming.

    > >
    > >No, he's not.

    >
    > Actually he is, since his repetitive posts meet the accepted definition.


    Really. Why don't you post for us (a) your definition of "spamming,"
    and (b) your source for that definition.

    Oh, I get it--you can't. Because you're making it all up. Just like
    you make up everything you say.




  7. #7
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff


    <[email protected]> wrote in message
    news:[email protected]...
    >SS, your true nature is told by your initials.


    Again, your originality astounds me.


    >You said: .."I get 6 paid weeks a year off, drive a Saab and have a 401k

    and a savings account larger than the sum total of the unemployment benefits
    you have >ever collected."

    Care to put it in context, or are we going to play the misquote game?

    >YOU HAVE SACRIFICED SO MUCH FOR YOUR BROTHER. Take a bow.


    You never asked about sacrifices made, and the discussion never brought it
    up, until now. For a writer, you seem to have a lot of comprehension
    issues.

    >You said: I'm covered for the $450,000 medical bill, should it occur. Of

    course, I'm the one paying for the coverage and not relying on government
    programs to >pay it for me. And continuing to pay for that coverage is
    factored in to my last response about living just as on a Iam.

    Yes I did, but again no context.

    >SO INSURANCE FOR THE REST OF US IS A MOOT POINT?


    I'm sorry- where did I say that?

    >I can give you some locations and phone numbers of massive domestic labor

    operations and job prospects for illegal immigrants only , this is the trend
    today.

    >You said: not where I live.


    >YOU MUST LIVE IN NEBRASKA OR IDAHO or some similar place.


    I live in the United States- exactly where is hugely irrelevent.


    >You said: No I won't- I made sure that my professional skillset was not at

    a level that could be replicated by lower wage workers. Try it some time.

    >I HAVE ADVANCED SKILLS IN HTML, MS WORD PRODUCTS, GRAPHIC DESIGN, WEB

    DESIGN desktop publishing and many others.

    These are not advanced skills- those are now intermediate skills at best.

    >These are the skills being outsourced to India. Answer this. Why are our

    companies still trashing employees and laying them off by the thousands?
    Where are >the WE ARE HIRING stories in the media? The national media
    monopoly in so few hands does not want any investigative skills in their
    infocasts, as far as writing >jobs go.

    So few hands? Now I suspect that you really don't have a clue about
    anything. There are more avenues for media reporting than ever before, and
    many fall outside the controlling eye of most regulatory eyes. And your
    answer idicates that you spend way too much time watching television, which
    would also explain your very narrow view of the outside world.

    >You said: What if you were to find out that one of my company's roles is

    to provide stateside infrastructure support to those troops in Iraq?

    >NAME IT LIAR. Why don't you go and fight yourself instead of living the

    high life?

    I'm sorry- you seemed to miss the point where I asked you the same question.
    I have yet to hear your answer.

    >You said: Actually, my life is quite happy and complete.


    >DITTO. YOU LIE.


    Any proof of that, or has your medication worn off?

    >What are your means for wasting so much time typing drivel and insults and

    zero-idea little messages on the usenet?

    >You said: I only responded to the drivel.


    >BECAUSE YOU LOVE DRIVEL.


    No- I love many things. Drivel is not one of them.

    >If someone wants to get a message across on the internet, and repeat some

    of it in each new message along with their new sentence or two, that is not
    spamming it >is dragging along the original post for others new to the
    posting tree to read what is going on and is a freedom we still have...

    >you said: They can read the original post, just as the rest of us did.

    Copying it multiple times in multiple threads (some of which it did not
    apply to) is not >accepted Usenet use.

    >AS LONG AS SOMETHING NEW IS POSTED, what trails it is of no consequence.

    Reread the rules. The carry over can just be ignored, like loud
    >announcements on the television or radio or Bill O'Reilly.


    Or whiney little wannabes who hate to see that they are horribly out of
    touch with reality.

    >... how does this by the way compare with the endless stream of television

    and radio advertisements, the blighted forests of dead trees from so much
    bad >newspaper copy and cheap consumer print ads, and the unremitting stream
    of serial killer stories and movie celebrity profiles on the "news", rather
    than news?

    >YOU DO NOT CALL THE ABOVE THE MOST ATROCIOUS FORM OF SPAM?


    No- you did. I simply didn't comment on them- I'm allowed to do that.

    >What about all the tonnage of empty promises and phrases by both Kerry and

    Bush during the way too long election build up, in which not one promise
    will be assessed and the candidate must make good on? Why don't you begin
    with real issues before you bust your spleen.

    >You did not address the challenge above. DO SOMETHING FOR OTHERS SOMETIME,

    IT MIGHT MAKE YOU HAPPIER.

    Again, you bring things up for the first time and seem to know the answers.
    I do a great deal for others- more than you would ever be capable of even
    imagining. I donate and I volunteer and I do many things that provide me
    with nothing but the satisfaction of doing them.

    >? It is our culture. Credit. Consumptive. Careless. Deal with it.


    >NOR DID YOU RESPOND TO THIS ABOVE.


    Yes I did- you failed to read it. And while these traits may describe you
    in great detail, many of us are much different than that. You'll never see
    that, because you would rather sit in a pool of your own poison and rot away
    to nothing.

    >YOUR PREOCCUPATION WITH GROSS ACCUMULATION OF CONSUMER GOODS PROVES MY

    POINT.

    Other than transportation and housing, I have mentioned no other consumer
    goods. I will assume that reading comprehension is not your strong suit.

    >Have you ever kept your phone bill [all totaled] down to $17 a month? If

    not, than you are living far beyond your means..

    >You said: Much less than $17 a month.



    >LIAR LIAR PANTS ON FIRE!


    Now that was certainly a mature response.


    >All i want is for my CINGULAR Take Charge account to work correctly and to

    deliver what was offered in their brochure and in their retail outlest by
    very chatty >salespeople over-promoting TAKE CHARGE WITH CINGULAR.

    >You said: For someone needing a job, your priorities seem a little out of

    whack if this is your biggest want.

    >IN A MAJOR CITY, A PHONE IS THE MAIN JOB SEEKING ASSET. WE DON'T USE NOR

    NEED CARS IN BIG CITIES, WE HAVE PUBLIC >TRANSPORTATION, LIKE IN EUROPE.

    Actually, skills and personality are the main job seeking assets, which
    might explain the difficulties you are experiencing.

    >You can surf Google Groups and use the keyword "cingular" and see that

    thousands of customers are really bent out of shape and have been delayed
    and >deterred from their normal pursuits due to the non-delivery of services
    via Cingular.

    >You said: And I could substitute "Verizon," "Sprint PCS", "Microsoft" and

    a million other company names into Google and get the same results. In the
    end, it
    >all comes down to one thing- poeple buy products and services ever day

    without completely understanding them. That would be living outside your
    means.

    >I AM SPEAKING ONLY OF MY OWN CASE OF BEING RIPPED OFF BY CINGULAR AND DON'T

    ADDRESS THE ISSUE WITH OTHER >PROVIDERS.

    You don't address anything- you simply hurl insults and attempt to portray
    yourself as the one of the unjustly offended masses. You are nothing more
    than a lazy idiot.

    >My point was very clear in the first post. I want some action from

    Cingular and to rectify a bum service that seems more and more to have been
    designed to >bleed the consumer through unethical means.

    And where did you get the idea that this was the forum to make Cingular take
    care of your problem?

    >I am finished with you. Don't have time to listen to your boasting about

    how many Saabs and high end medical insurance you have and how much you don'
    t give >a damn about others.

    I'm sorry- you are the one spitting all of the venom here, and who can't
    believe that people are not as miserable as you are. In fact, you have
    shown a much more self-centered approach to this than I have.

    >Adieu.


    Doubtful.





  8. #8
    Hans Gruber
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    "Elmo P. Shagnasty" <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    > > >> ENOUGH ALREADY. You are spamming.
    > > >
    > > >No, he's not.

    > >
    > > Actually he is, since his repetitive posts meet the accepted definition.

    >
    > Really. Why don't you post for us (a) your definition of "spamming,"
    > and (b) your source for that definition.
    >
    > Oh, I get it--you can't. Because you're making it all up. Just like
    > you make up everything you say.
    >


    Take your pick, ****tard.

    http://tinyurl.com/4sekv






  9. #9
    John Navas
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 29 Dec 2004
    20:13:19 -0500, "Elmo P. Shagnasty" <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    >> >> ENOUGH ALREADY. You are spamming.
    >> >
    >> >No, he's not.

    >>
    >> Actually he is, since his repetitive posts meet the accepted definition.

    >
    >Really. Why don't you post for us (a) your definition of "spamming,"
    >and (b) your source for that definition.
    >
    >Oh, I get it--you can't. ...


    I actually did. Read more carefully.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  10. #10
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff


    "Barry Horowitz" <[email protected]> wrote in message
    news:[email protected]...
    > If you have a problem With Cingular (or any phone company), write a
    > hand-addressed letter to the President of Cingular, and make sure that
    > you clearly c.c. the NY Attorney General, the US Attorney General, and
    > the Federal Trade Commission. If necessary, say that you were "slammed"
    > or lied to about your service. You will get a call back from the
    > president's admin within two days apologising profusely and dropping
    > all money charges.


    I'm not sure that advocating outright lies accomplishes anything. In fact,
    it seriously hurts your case in the long run. You can't get 'slammed' by a
    cellular company.








  11. #11
    Eric Freeman
    Guest

    Re: Cingular TAKE CHARGE promotion a total ripoff

    > <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> RE: ======= WARNING TO CINGULAR TAKE CHARGE CUSTOMERS====
    >>
    >> The reps at the onsite purchase location said they could not help at all
    >> when I returned for assistance, but they did share with me that they have
    >> heard the same complaint from nearly every consumer who
    >> purchased the Take Charge service and called in.


    I am a Cingular CSR. I haven't heard any complaints about Take Charge.

    >> Pick up the Take Charge brochure, they are plastered all over Cingular
    >> outlets, and read it. Cingular states that it provides 400 free minutes
    >> from 7am to 9pm, absolute free usage from 9pm to 7am, and the entire
    >> weekend to enjoy the free minutes. This is their deal. This is their
    >> measure of honesty at Cingular, they set their own bar. Those are
    >> Cingular's terms upon purchase.
    >>
    >> In actual practice, there are never any free minutes with TAKE CHARGE and
    >> one uses up the $49.99 much quicker than with a simple prepaid chip...


    Each minute of use during peak (non-night and weekend) times deducts 12.5
    cents from your balance. This is all *****ed out in your user agreement.

    http://tinyurl.com/6mh8w

    >> The database for Cingular for the TAKE CHARGE account is divided into two
    >> dissociated databases, one which shows to Customer Care for Cingular a
    >> ZERO charge for all calls made during so called free minute times of day,
    >> and this is called the TOTAL AMOUNT column. This is ALL
    >> Customer Care can see on their screens.
    >>
    >> Yet, on the customer online CALLS LIST a Take Charge user/customer can go
    >> to the full detail history list of all calls and on the extreme right
    >> hand column of the complete calls list, there is a blue ball with a white
    >> carat in it that is called CALL DETAIL for each individual call. If you
    >> click on this, you get many more details than are given to the Customer
    >> Care call center rep.


    Actually, CSR's can access your account on the web site (we all have admin.
    privileges) and see that exact same page.

    >> So, if you made an hour call on your cell phone account on the weekend it
    >> will be deducted about $5 ASAP


    If this is true in your case, then there is an error in the billing system
    (although that is very unlikely), and a call to customer service will have
    the matter investigated and rectified. Nights and weekend minutes are not
    billed. Can you post a screen-shot of the page showing you being billed for
    night or weekend calls?

    >> ...the Take Charge staffers are very rude in putting the
    >> fault of the service charges and billing during free minutes on the
    >> stupidity of the customer/client.


    I've worked at a lot of places and I can honestly say that Cingular has one
    of the strictest customer abuse policies I've ever seen. While it is
    impossible to monitor all of the csr's calls, one instance of being rude to
    a customer can result in immediate termination.

    Eric





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