On Line Account Manager

Anybody else notice the "Check My Minutes" feature is six days behind on
posting minutes used? Just a heads up so you don't depend on that to count
your minutes used. As far as I can tell *646# is up to date, but I have a
Family Plan and not all the phones are in my house. I'm in the Kansas City
market.

--
MICHAEL J. MacMAHON
Captain (ret.) KCPD

Remember, Golf is not a matter of Life or Death;
it is MUCH more important than that.

NOTE: All outgoing mail is scanned by McAfee Virus Scan for your safety.

In article <xTjDd.542$c13.407@bgtnsc04-news.ops.worldnet.att.net>,
"Michael MacMahon" <maccop@worldnet.att.net> wrote:

> Anybody else notice the "Check My Minutes" feature is six days behind on
> posting minutes used? Just a heads up so you don't depend on that to count
> your minutes used. As far as I can tell *646# is up to date, but I have a
> Family Plan and not all the phones are in my house. I'm in the Kansas City
> market.

It'll be delayed if you're roaming on T-Mobile.

In article <xTjDd.542$c13.407@bgtnsc04-news.ops.worldnet.att.net>,
Michael MacMahon <maccop@worldnet.att.net> wrote:
> Anybody else notice the "Check My Minutes" feature is six days behind on
>posting minutes used? Just a heads up so you don't depend on that to count
>your minutes used. As far as I can tell *646# is up to date, but I have a
>Family Plan and not all the phones are in my house. I'm in the Kansas City
>market.

I hear things are delayed, but I'm really confused as to what's going on.

I ported from an AT&T TDMA plan on January 30. My summary sheet says the
billing cycle begins the 3rd of each month.

On day 2 after activation I was able to register on the web site.
I have been checking things
1-online,
2-using the interactive voice system, and
3-via *BAL# and *MIN#

and all three show the same non-information: zero balance, zero minutes
used, zero minutes available (substitute "not available" for any 'zero'
above, depending on which means is used to check). If I download the PDF
of my service summary (which is what I received in the store) the
information is correct ... but it seems that nothing has changed since I
walked out of the store 1 week ago.

When can I expect **anything** I can check myself to show some information
about my account? I figured I'd wait until 1 week from the 3rd (my nominal
date of billing cycle start) and call CS ... is that reasonable?

(By the way -- my phone and voice mail work fine, as they have from the
moment I walked out of the store with my activated SIM).

In article <crkl3o$j34$1@reader1.panix.com>,
Mike S. <retsuhcs@xinap.moc> mis-typed:
>
>I ported from an AT&T TDMA plan on January 30. My summary sheet says the

Sorry ... I meant December 30, of course.

Look on the last page of the check your minutes 1/1 is before 12/31. (no
year is displayed and it is sorted by date)

"Mike S." <retsuhcs@xinap.moc> wrote in message
news:crkl5s$j3i$1@reader1.panix.com...
>
> In article <crkl3o$j34$1@reader1.panix.com>,
> Mike S. <retsuhcs@xinap.moc> mis-typed:
>>
>>I ported from an AT&T TDMA plan on January 30. My summary sheet says the
>
> Sorry ... I meant December 30, of course.
>
>

In article <L1sDd.81101$Ix2.2320@okepread02>, erich <echollin@cox.net> wrote:
>
>"Mike S." <retsuhcs@xinap.moc> wrote in message
>news:crkl5s$j3i$1@reader1.panix.com...
>>
>> In article <crkl3o$j34$1@reader1.panix.com>,
>> Mike S. <retsuhcs@xinap.moc> mis-typed:
>>>
>>>I ported from an AT&T TDMA plan on January 30. My summary sheet says the
>>
>> Sorry ... I meant December 30, of course.
>>
>>
>Look on the last page of the check your minutes 1/1 is before 12/31. (no
>year is displayed and it is sorted by date)


"Minutes not available"

In article <crls2o$3de$1@reader1.panix.com>,
retsuhcs@xinap.moc (Mike S.) wrote:

>
> In article <L1sDd.81101$Ix2.2320@okepread02>, erich <echollin@cox.net> wrote:
> >
> >"Mike S." <retsuhcs@xinap.moc> wrote in message
> >news:crkl5s$j3i$1@reader1.panix.com...
> >>
> >> In article <crkl3o$j34$1@reader1.panix.com>,
> >> Mike S. <retsuhcs@xinap.moc> mis-typed:
> >>>
> >>>I ported from an AT&T TDMA plan on January 30. My summary sheet says the
> >>
> >> Sorry ... I meant December 30, of course.
> >>
> >>
> >Look on the last page of the check your minutes 1/1 is before 12/31. (no
> >year is displayed and it is sorted by date)
>
>
> "Minutes not available"

Likely wont show till you're in a regular billing cycle.

In article <jzwick3-FEFE7B.07070507012005@news1.west.earthlink.net>,
Jack Zwick <jzwick3@mindspring.com> wrote:
>In article <crls2o$3de$1@reader1.panix.com>,
> retsuhcs@xinap.moc (Mike S.) wrote:
>
>>
>> In article <L1sDd.81101$Ix2.2320@okepread02>, erich <echollin@cox.net> wrote:
>> >
>> >"Mike S." <retsuhcs@xinap.moc> wrote in message
>> >news:crkl5s$j3i$1@reader1.panix.com...
>> >>
>> >> In article <crkl3o$j34$1@reader1.panix.com>,
>> >> Mike S. <retsuhcs@xinap.moc> mis-typed:
>> >>>
>> >>>I ported from an AT&T TDMA plan on January 30. My summary sheet says the
>> >>
>> >> Sorry ... I meant December 30, of course.
>> >>
>> >>
>> >Look on the last page of the check your minutes 1/1 is before 12/31. (no
>> >year is displayed and it is sorted by date)
>>
>>
>> "Minutes not available"
>
>Likely wont show till you're in a regular billing cycle.


I have been for the past 4 days. Called CS ... they found nothing wrong
with the account setup but were also puzzled that none of their records
showed any usage or charges. In any case, my payment of $0 is due January
25 according to *BAL# :-)