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- 01-28-2005, 01:02 PM #1Jack ZwickGuest
I have previously posted how many AT&T Wireless stores I see that remain
with their large AT&T Wireless signs out front, even though Cingular
issued a press release saying they all had been converted on November 15.
The merger stipulated that on April 23 Cingular is to lose the right to
continue to use the AT&T Wireless name, and it reverts to AT&T.
HOWEVER
SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
if a deal is struck soon, may result in AT&T to "allow" Cingular to
continue to use the AT&T Wireless name.
Might even be a clever marketing move. Cingular would have an emphasis
on consumer sales, AT&T Wireless could emphasize business sales.
› See More: Unchanged AT&T WIreless stores to remain?
- 01-28-2005, 07:46 PM #2getoveritGuest
Re: Unchanged AT&T WIreless stores to remain?
The sign on the store near my office was changed to Cingular on Tuesday. I
guess they missed that memo about November 15.
"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
>I have previously posted how many AT&T Wireless stores I see that remain
> with their large AT&T Wireless signs out front, even though Cingular
> issued a press release saying they all had been converted on November 15.
>
> The merger stipulated that on April 23 Cingular is to lose the right to
> continue to use the AT&T Wireless name, and it reverts to AT&T.
>
> HOWEVER
>
> SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
> if a deal is struck soon, may result in AT&T to "allow" Cingular to
> continue to use the AT&T Wireless name.
>
> Might even be a clever marketing move. Cingular would have an emphasis
> on consumer sales, AT&T Wireless could emphasize business sales.
- 01-29-2005, 12:08 AM #3JohnFGuest
Re: Unchanged AT&T WIreless stores to remain?
Jack, you need to get over this obsession you have with their signs. I'm
glad they're worrying about things that matter. Maybe they're still deciding
which stores to keep and don't want to sink money in changing signs that
they're going to close? Who cares?
"getoverit" <[email protected]> wrote in message
news:[email protected]...
> The sign on the store near my office was changed to Cingular on Tuesday.
> I guess they missed that memo about November 15.
>
>
> "Jack Zwick" <[email protected]> wrote in message
> news:[email protected]...
>>I have previously posted how many AT&T Wireless stores I see that remain
>> with their large AT&T Wireless signs out front, even though Cingular
>> issued a press release saying they all had been converted on November 15.
>>
>> The merger stipulated that on April 23 Cingular is to lose the right to
>> continue to use the AT&T Wireless name, and it reverts to AT&T.
>>
>> HOWEVER
>>
>> SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
>> if a deal is struck soon, may result in AT&T to "allow" Cingular to
>> continue to use the AT&T Wireless name.
>>
>> Might even be a clever marketing move. Cingular would have an emphasis
>> on consumer sales, AT&T Wireless could emphasize business sales.
>
>
- 01-29-2005, 05:15 AM #4Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
"JohnF" <[email protected]> wrote:
> Jack, you need to get over this obsession you have with their signs. I'm
> glad they're worrying about things that matter. Maybe they're still deciding
> which stores to keep and don't want to sink money in changing signs that
> they're going to close? Who cares?
Did you ever read the press release?
<http://www.prnewswire.com/cgi-bin/mi...8644&TICK=CING
UL1&STORY=/www/story/11-16-2004/0002458939&EDATE=Nov+16,+2004>
Teams of Cingular employees spent Sunday night fully converting 1,055
former AT&T Wireless company-owned stores into Cingular stores.
- 01-29-2005, 11:28 AM #5John S.Guest
Re: Unchanged AT&T WIreless stores to remain?
>SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
>if a deal is struck soon, may result in AT&T to "allow" Cingular to
>continue to use the AT&T Wireless name.
I am in the industry and am pretty much aware of all rumors and negotiations.
Where did you read this as I have seen nothing at all about it. AND, I doubt
that they could get government approval for that kind of a buy out.
--
John S.
e-mail responses to - john at kiana dot net
- 01-29-2005, 11:37 AM #6Scott StephensonGuest
Re: Unchanged AT&T WIreless stores to remain?
"John S." <[email protected]> wrote in message
news:[email protected]...
> >SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
> >if a deal is struck soon, may result in AT&T to "allow" Cingular to
> >continue to use the AT&T Wireless name.
>
> I am in the industry and am pretty much aware of all rumors and
negotiations.
>
> Where did you read this as I have seen nothing at all about it. AND, I
doubt
> that they could get government approval for that kind of a buy out.
>
>
> --
John- it has been mentioned on every major newswire over the last couple of
days. And it will probably pass government approval.
- 01-29-2005, 02:17 PM #7Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
[email protected]pamfree (John S.) wrote:
> >SBC, majority owner of Cingular, is now negotiating to buy AT&T, which
> >if a deal is struck soon, may result in AT&T to "allow" Cingular to
> >continue to use the AT&T Wireless name.
>
> I am in the industry and am pretty much aware of all rumors and negotiations.
>
> Where did you read this as I have seen nothing at all about it. AND, I doubt
> that they could get government approval for that kind of a buy out.
Must be a Navis clone. You haven't heard about it, therefore it can't be
happening.
Try the business section of ANY online news organization. Jeeez
- 01-29-2005, 02:19 PM #8Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
Joseph <[email protected]> wrote:
> On Sat, 29 Jan 2005 11:15:14 GMT, Jack Zwick <[email protected]>
> wrote:
>
> >In article <[email protected]>,
> > "JohnF" <[email protected]> wrote:
> >
> >> Jack, you need to get over this obsession you have with their signs. I'm
> >> glad they're worrying about things that matter. Maybe they're still
> >> deciding
> >> which stores to keep and don't want to sink money in changing signs that
> >> they're going to close? Who cares?
> >
> >Did you ever read the press release?
> >
> ><http://www.prnewswire.com/cgi-bin/mi...8644&TICK=CING
> >UL1&STORY=/www/story/11-16-2004/0002458939&EDATE=Nov+16,+2004>
> >
> >Teams of Cingular employees spent Sunday night fully converting 1,055
> >former AT&T Wireless company-owned stores into Cingular stores.
>
> You seem to be the only one who is really concerned about *signs!*
> Give it up already! Sheesh!
The signs are just a symbol of Cingular's lying. Go inside any of the
stores and they're AT&T stores inside, selling AT&T phones and AT&T
plans.
You did see the following post today?
============
Hello all,
I recently switched 2 of my 4 TMobile lines to Cingular. My Tmo service
had been first rate. It's just that I wanted a 6820 for EDGE, and they
still sell for over $200 on Ebay. While perusing the Nokia.com site, I
happened to click on the "buy now" button and learned that I could get
6820s for free. So far, so good.
Then the odyssey with Cingular began.
Nokia.com farms out their fulfillment to another outfit, apparently
called Lets Talk. In an online sign-up, I contracted for 2 free 6820s,
and a Family Nation 450 Rollover.
My troubles started when I went to register for online access at the
Cingular site. Cingular had never heard of me. On a whim, I clicked the
button marked "former ATT customers click here". I'm now on an ATT
site, which allows me to sign up for online access, etc.
More troubling, it seems as though there is no such thing as Family
Nation 450 Rollover, nor is there anything approaching the $19
unlimited data. NOTE: I'm willing to assume that all of this resulted
from poor/sloppy/imprecise programming of the LetsTalk website. But as
you'll see, Cingular certainly doesn't cover themselves in glory here
either.
Note that although I am new to Cingular, I am an experienced
cellular/gsm user. I know all about data, the 850/900 issue, etc. Image
though if I were a totally new user. ATT doesn't exist(except within
Cingular, as we'll see). There are no more ATT stores and no more ATT
kiosks. To the casual observer (most new users would be no more than
this, right?), the only thing that exists is Cingular.
Somewhat alarmed over my perceived bait and switch (again, I'll admit
that this may be the result of LetsTalk, not Cingular), I call up
Cingular support. Of course they have never heard of me, and after some
checking they have the Eureka moment and say "oh, you're an ATT
customer, not a Cingular customer". Imagine what a clueless newby would
be thinking at this point. They've never hear of ATT, and Cingular
support is booting them off the phone to talk to someone else.
My point here is that Cingular's management of the merger is shockingly
bad. How is this any way to treat (new) customers? Is this a merger or
not a merger? What are your future plans? Do you have any idea at all
what you are doing?
After a bizarre phone session with ATT support, I set off to a Cingular
store that I knew was formerly ATT. (Here's part of the ATT
conversation--ATT: we don't have unlimited data, we have mmode (note
again, to a newby, WHAT THE HELL IS MMODE??) ME: well what do you have
for data? ATT: We have 8Mb for $75 (numbers may be wrong) ME: that's
not good enough ATT: 8Mb is a lot! ME: You're kidding, right? I use
that before lunch. Anyway, you get the idea.
Thankfully, the former ATT (now Cingular) store had a knowledgeable
person there. Cutting to the chase, here's what looks like my best
option at the moment:
1. unlock my phones
2. switch to Cingular, paying $18 per line for the "upgrade"
(UPGRADE?!? I've been a customer for ONE DAY and now I get to pay still
more for an UPGRADE?)
This whole thing defies description. Here are just a few questions:
1. Why are Cingular and ATT two completely separate entities at this
late date? How long has this merger been in the works? Just short of
forever, right???
2. Why can't I get Family Nation 450 Rollover on ATT? From my point of
view, there is no ATT, it's all the same company. Besides that, it's
just a contract, not some hocus-pocus technical issue like TDMA/gsm or
850/900. Just give me the plan, OK?
3. Same question as number 2, but for data. It's just a plan, give it
to me. What prevents this?
4. Why should it be up to a smart store rep and me to cook up some
backroom scheme involving unlocking, etc., just to get ME, a CUSTOMER,
what I want?
5. Why do I get to PAY for the privilege of being your customer?
(the $18 upgrade fee, presumably for new SIMs--I just paid this fee to
establish service once, now I get to do it again 1 day later because
"Cingular and ATT are different"? That sounds like your problem (you
are merged, right?). I am paying for your ineptness in merging your
operations.
Please, someone tell me that Cingular really does know what it is
doing, and that there is light at the end of the tunnel. I guess I
should content myself with the free phones and just suck it up. I would
love to jam it back to them though during the 30 day period.
Honestly, I have never felt so abused as a customer.
If anyone knows of some way to establish an escalated contact with the
company, I would be more than happy to talk with them. I'm sure you all
agree it would be impossible for me to reach such a place by simply
calling support.
- 01-29-2005, 04:08 PM #9Tropical HavenGuest
Re: Unchanged AT&T WIreless stores to remain?
> Did you ever read the press release?
>
> <http://www.prnewswire.com/cgi-bin/mi...8644&TICK=CING
> UL1&STORY=/www/story/11-16-2004/0002458939&EDATE=Nov+16,+2004>
>
> Teams of Cingular employees spent Sunday night fully converting 1,055
> former AT&T Wireless company-owned stores into Cingular stores.
You said it yourself -- "1,055 former AT&T Wireless company-owned
stores", it DID NOT say ALL former AT&T Wireless company-owned stores.
Get over it.
TH
- 01-29-2005, 04:24 PM #10John S.Guest
Re: Unchanged AT&T WIreless stores to remain?
>Try the business section of ANY online news organization. Jeeez
URL please!!! I read Cellular News daily, I read all of the various Cellular
News Groups, I read Phone Scoop daily.....etc etc etc and no where have I seen
anything about SBC buying AT&T (the Long Distance Company).
--
John S.
e-mail responses to - john at kiana dot net
- 01-29-2005, 06:04 PM #11Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
[email protected]pamfree (John S.) wrote:
> >Try the business section of ANY online news organization. Jeeez
>
> URL please!!! I read Cellular News daily, I read all of the various Cellular
> News Groups, I read Phone Scoop daily.....etc etc etc and no where have I seen
> anything about SBC buying AT&T (the Long Distance Company).
Sorry you can't take 30 seconds to Google it.
Apparently you need to expand beyond phonescoop.
<http://news.yahoo.com/news?tmpl=stor.../bs_usatoday/s
bcatamptdiscussmerger>
http://www.npr.org/templates/story/s...toryId=4470328
http://www.rednova.com/news/display/?id=122778
<http://www.expressnewsline.com/0805/...sbc+buying+tel
ecom-status-19-newsID-20.html>
http://www.suntimes.com/output/busin...fin-sbc28.html
<http://www.sfgate.com/cgi-bin/articl...1/28/MNGGNB222
51.DTL>
<http://news.yahoo.com/news?tmpl=stor.../telecoms_att_
dc_17>
<http://news.yahoo.com/news?tmpl=stor...lt_afp/uscompa
nytelecomatt_050127221811>
<http://www.fool.com/News/mft/2005/mf...ptyholnk303100
&logvisit=y&npu=y>
- 01-29-2005, 06:05 PM #12Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
Tropical Haven <[email protected]> wrote:
> > Did you ever read the press release?
> >
> > <http://www.prnewswire.com/cgi-bin/mi...8644&TICK=CING
> > UL1&STORY=/www/story/11-16-2004/0002458939&EDATE=Nov+16,+2004>
> >
> > Teams of Cingular employees spent Sunday night fully converting 1,055
> > former AT&T Wireless company-owned stores into Cingular stores.
>
> You said it yourself -- "1,055 former AT&T Wireless company-owned
> stores", it DID NOT say ALL former AT&T Wireless company-owned stores.
Read it. The ones not done were "agent locations", not company stores.
Jeeez
- 01-29-2005, 06:47 PM #13Tropical HavenGuest
Re: Unchanged AT&T WIreless stores to remain?
Sorry you can't take 30 seconds to Tiny URL it.
Apparently you need to expand beyond long URL posting.
http://tinyurl.com/
> <http://XXws.yahoo.com/news?tmpl=stor.../bs_usatoday/s
> bcatamptdiscussmerger>
>
> http://www.XXr.org/templates/story/s...toryId=4470328
>
> http://www.XXdnova.com/news/display/?id=122778
>
> <http://www.XXpressnewsline.com/0805/...sbc+buying+tel
> ecom-status-19-newsID-20.html>
>
> http://www.XXntimes.com/output/busin...fin-sbc28.html
>
> <http://www.XXgate.com/cgi-bin/articl...1/28/MNGGNB222
> 51.DTL>
>
> <http://XXws.yahoo.com/news?tmpl=stor.../telecoms_att_
> dc_17>
>
> <http://XXws.yahoo.com/news?tmpl=stor...lt_afp/uscompa
> nytelecomatt_050127221811>
>
> <http://www.XXol.com/News/mft/2005/mf...ptyholnk303100
> &logvisit=y&npu=y>
- 01-29-2005, 06:49 PM #14Tropical HavenGuest
Re: Unchanged AT&T WIreless stores to remain?
>>>Teams of Cingular employees spent Sunday night fully converting 1,055
>>>former AT&T Wireless company-owned stores into Cingular stores.
>>
>>You said it yourself -- "1,055 former AT&T Wireless company-owned
>>stores", it DID NOT say ALL former AT&T Wireless company-owned stores.
>
>
> Read it. The ones not done were "agent locations", not company stores.
> Jeeez
That's still not what it said. It basically said agent stores were
going to be switching over in the foreseeable future. It still didn't
mentional ALL ATTWS corporate stores.
TH
- 01-29-2005, 07:46 PM #15Jack ZwickGuest
Re: Unchanged AT&T WIreless stores to remain?
In article <[email protected]>,
Tropical Haven <[email protected]> wrote:
> Sorry you can't take 30 seconds to Tiny URL it.
>
> Apparently you need to expand beyond long URL posting.
>
> http://tinyurl.com/
Apparently you need to learn manners.
Many folks refuse to use a tiny url link as they don't know where it may
lead them, so in deference to that legitimate concern I don't use it.
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