Worst Customer Service Ever

Cingular has by far the worst customer service I ever experienced..........
and don't expect help.........I spent well over 8 weeks and a multitude of
reps who all stated they could help the mess my transition from AT&T to
cingular caused...............I finally got a response from the last rep and
he said to go to e-bay and get another phone....worst service I ever saw and
I am stuck for the time being.................lest I pay them more $ to get
out of the contract...PLEASE if you aren't Cingular.......don't go
there...they promise everything then forget who you are or what they
said.................absolutely the worst.....as a retired police chief I
would put these people in a category with some of the people who rip of the
elderly. Down right Bastards

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"Evan Platt" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 20 Feb 2005 00:21:46 GMT, "The Tilton Family"
> <[email protected]> wrote:
>
>> Cingular has by far the worst customer service I ever
>> experienced..........
>>and don't expect help.........I spent well over 8 weeks and a multitude of
>>reps who all stated they could help the mess my transition from AT&T to
>>cingular caused...............I finally got a response from the last rep
>>and
>>he said to go to e-bay and get another phone....worst service I ever saw
>>and
>>I am stuck for the time being.................lest I pay them more $ to
>>get
>>out of the contract...PLEASE if you aren't Cingular.......don't go
>>there...they promise everything then forget who you are or what they
>>said.................absolutely the worst.....as a retired police chief I
>>would put these people in a category with some of the people who rip of
>>the
>>elderly. Down right Bastards
>
> As a retired police chief, you should live by the statement "Just the
> facts", and you have given NONE.
>
> No details on what the mess your transition was, why they told you to
> get a phone from eBay, etc.
> --
> To reply, remove TheObvious from my e-mail address.

I have to agree with Evan. You certainly make a lot of insinuations but not
a single fact is to be found anywhere in your post. I might also add that as
a "police CHIEF" I would assume you have an understanding of writing and
composition so what's up with all the ..........?

I made the transition from ATTWS to Cingular and other than having to do the
transfer at a Cingular owned store, due to ATTWS screw ups, it was quite
painless and easy. Every call I have made to Cingular Customer Service has
been handled in a friendly and professional manner

If you have a story to tell then let's hear it.

TC

"Evan Platt" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 20 Feb 2005 00:21:46 GMT, "The Tilton Family"
> <[email protected]> wrote:
>
>> Cingular has by far the worst customer service I ever
>> experienced..........
>>and don't expect help.........I spent well over 8 weeks and a multitude of
>>reps who all stated they could help the mess my transition from AT&T to
>>cingular caused...............I finally got a response from the last rep
>>and
>>he said to go to e-bay and get another phone....worst service I ever saw
>>and
>>I am stuck for the time being.................lest I pay them more $ to
>>get
>>out of the contract...PLEASE if you aren't Cingular.......don't go
>>there...they promise everything then forget who you are or what they
>>said.................absolutely the worst.....as a retired police chief I
>>would put these people in a category with some of the people who rip of
>>the
>>elderly. Down right Bastards
>
> As a retired police chief, you should live by the statement "Just the
> facts", and you have given NONE.
>
> No details on what the mess your transition was, why they told you to
> get a phone from eBay, etc.
>
>
.... my best guess thats where they got their phone(s) from in the first
place - probably was trying to save some money and it backfired.

After reading the above, I'm not surprised none of the Cingualr reps
> could help you. Before anyone can SOLVE your problem, they first have
> to understand what the problem IS - and you seem utterly incapable of
> explaining it.


Actually I read it as a statement of fact, not a cry for help. In his
experience he was dealt a raw hand by cingular reps and was just letting the
world know his experience and offered a warning to any one considering
cingular.
Reading comprehension is the key to his post.

"Chuck Drake" <[email protected]> wrote in message
news:LLhUd.66153$4q6.15272@attbi_s01...
> After reading the above, I'm not surprised none of the Cingualr reps
>> could help you. Before anyone can SOLVE your problem, they first have
>> to understand what the problem IS - and you seem utterly incapable of
>> explaining it.
>
>
> Actually I read it as a statement of fact, not a cry for help. In his
> experience he was dealt a raw hand by cingular reps and was just letting
> the world know his experience and offered a warning to any one considering
> cingular.
> Reading comprehension is the key to his post.

I didn't see any facts in his post. All I saw were opinions about the poor
Customer Service from Cingular. There was no basis to make a decision
regarding Cingular service because we have no idea what happened!

TC