Motorola support (or lack of)

Lisa Simpson wrote:
> MPT REALLY sucks! Took me 3 days & 7 calls to TS to get mine to
> function for my V180; turns out the install instructions hipped w/it
> were completely wrong; the excuse was that "the phone is so new the
> proper installation instructions haven't been written yet";
>
> hm, ok, here's a good idea; let's release a product that no-one can
> use!
>
> "Mr.~G." <[email protected]> wrote in message
> news:[email protected]...
>> The original message from Craven is the point <It appears this
>> "Mobile Phone Tools" (MPT) thing, sucks.> I used to have a Nokia and
>> their software was not only excellent, it was FREE! MPT does suck.
>> I guess that's the difference between American and Asian products?
>> MG

Contribution time: post the *correct* installation instructions.

Q

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You certainly overpaid. You can buy it on ebay for about 10 bucks.

From:Lisa Simpson
[email protected]

> My MPT was certainly NOT free; I had to pay $50 for it!
>
> "Mr.~G" <[email protected]> wrote in message
> news:[email protected]...
>> So the it came with SW that was FREE?
>>
>> Free crap is in my mind much better than expensive crap.
>>
>> MG
>>
>> Tony Clark wrote:
>>> "Mr.~G." <[email protected]> wrote in message
>>> news:[email protected]...
>>>
>>>> The original message from Craven is the point <It appears this
>>>> "Mobile Phone Tools" (MPT) thing, sucks.> I used to have a Nokia
>>>> and their software was not only excellent, it was FREE! MPT does
>>>> suck. I guess that's the difference between American and Asian
>>>> products?
>>>> MG
>>>
>>>
>>> The software that came with my Sony phones was crap as well, so
>>> that sort of blows up your Asian theory.
>>>
>>> TC

No cable...bluetooth.
"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <QVZVd.2932$%[email protected]>,
> "Craven Morehead" <[email protected]> wrote:
>
> > It appears this "Mobile Phone Tools" (MPT) thing, sucks. I know it
isn't
> > nearly as friendly as some of the previous s/w I've used. Going with
the
> > squeaky wheel theory, we should all probably start complaining (John N.
you
> > can abstain) to Motorola, BVRP (the folks who wrote it) and perhaps,
> > Cingular. Be as factual, courteous and succinct as possible. Acting
like
> > a jerk never gets one very far.
> >
> > For Motorola: 1-800-331-6456
> > http://commerce.motorola.com/consume...ontact_us.html
> >
> > For BVRP: (720) 330-1458
> > http://support.bvrp.com/support_form.php
> >
> > Cingular: God knows...I suppose 1-800-331-0500 or (611 from your
Cingular
> > phone)
> > http://www.cingular.com/customer_service/contact_us
>
> You are using a Genuine Motorola USB cable? Some third party USB cables
> are known to be problematic.