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- 03-16-2005, 11:39 PM #1Guest
I recently purchased a new LG1300 and activated it on a cingular
nationwide plan. I work in a television studio, and the phone usually
shows full signal strength or virtually none at all, like it's
switching between two towers, and usually it seems to lock on to the
weaker one. I know there is an AT&T tower site within sight from the
outside of my studio, but I'm not sure if it's GSM capable or not. I
have been using AMPS and CDMA for a long time and understand those
systems pretty well, but this is my first GSM phone and I'm trying to
get a better idea of what's going on. any help would be appreciated.
thanks!
Ian
abc @ rose .net
› See More: LG1300 locking onto weak towers
- 03-20-2005, 09:49 PM #2Todd H.Guest
Re: LG1300 locking onto weak towers
[email protected] writes:
> I recently purchased a new LG1300 and activated it on a cingular
> nationwide plan. I work in a television studio, and the phone usually
> shows full signal strength or virtually none at all, like it's
> switching between two towers, and usually it seems to lock on to the
> weaker one. I know there is an AT&T tower site within sight from the
> outside of my studio, but I'm not sure if it's GSM capable or not. I
> have been using AMPS and CDMA for a long time and understand those
> systems pretty well, but this is my first GSM phone and I'm trying to
> get a better idea of what's going on. any help would be appreciated.
> thanks!
Based on my experience over a lot of calling in the past few days, the
RF on the LG C1300 just seems to suck from an RF perspective. It's
going back.
My wife got a Nokia 3120 yesterday as well, and we just drove the same
10 mile route in separate vehicles talking with folks on landlines. I
got dropped twice and had probably 10 "are you there's" from my
calling partner while I drove, my wife with her Nokia had no drops, no
problems at all.
I recently "upgraded" from a Nokia 6340 (GAIT phone) and was on a
GAIT-TDMA profile on my account. They moved me to a GAIT-GSM profile
on my account with my purchase yesterday if that makes any
difference.
At any rate, I can say the LG C1300 unit I picked up yesterday sucks
quite a bit more than either the Nokia 6340 or the Nokia 3120.
Best Regards,
--
Todd H.
http://www.toddh.net/
- 03-21-2005, 06:28 AM #3Stephen R. ConradGuest
Re: LG1300 locking onto weak towers
We switched from three 6340i's to LG C1300's about 9 months ago. We have
been pleased with the performance of the LG's.
Steve
> Based on my experience over a lot of calling in the past few days, the
> RF on the LG C1300 just seems to suck from an RF perspective. It's
> going back.
>
> My wife got a Nokia 3120 yesterday as well, and we just drove the same
> 10 mile route in separate vehicles talking with folks on landlines. I
> got dropped twice and had probably 10 "are you there's" from my
> calling partner while I drove, my wife with her Nokia had no drops, no
> problems at all.
>
> I recently "upgraded" from a Nokia 6340 (GAIT phone) and was on a
> GAIT-TDMA profile on my account. They moved me to a GAIT-GSM profile
> on my account with my purchase yesterday if that makes any
> difference.
>
> At any rate, I can say the LG C1300 unit I picked up yesterday sucks
> quite a bit more than either the Nokia 6340 or the Nokia 3120.
>
> Best Regards,
> --
> Todd H.
> http://www.toddh.net/
- 03-26-2005, 05:08 PM #4randc1995Guest
Re: LG1300 locking onto weak towers
We purched an Lg 1300 and we have had nothing but trouble with the phone
from the day we recieved it. We took the phone back to Cingular 10 days
after reciving and using the phone... We let the Phone Tech talk us out
of returning the phone telling us that the service would get better. I
have no dought that the phone's are pure lemons. Cingular refused to
send us a new phone, they would rather put the blame on something elce,
we have switched the parts on the phone at least 5 different times and
troubleshooting everychance they can, and we are still getting
nothing... Cingular these phone's are making your custmer service
suck....
RandC Texas
--
randc1995
brought to you by http://www.wifi-forum.com/
- 03-26-2005, 07:20 PM #5Jiu JitsuperflyGuest
Re: LG1300 locking onto weak towers
"randc1995" <randc1995.1mix6a@WiFi-Forum_dot_com> wrote in message
news:randc1995.1mix6a@WiFi-Forum_dot_com...
>
> We purched an Lg 1300 and we have had nothing but trouble with the phone
> from the day we recieved it. We took the phone back to Cingular 10 days
> after reciving and using the phone... We let the Phone Tech talk us out
> of returning the phone telling us that the service would get better. I
> have no dought that the phone's are pure lemons. Cingular refused to
> send us a new phone, they would rather put the blame on something elce,
> we have switched the parts on the phone at least 5 different times and
> troubleshooting everychance they can, and we are still getting
> nothing... Cingular these phone's are making your custmer service
> suck....
If at first you do not get what you seek from Customer Service or
Tech.........
ESCALATE!!!
ask to speak to their supervisor. Keep escalating until you get a reasonable
compromise. They will bend but don't expect a RAZR for free.
--
JJ
http://www.cingular.com
http://www.texaspowerhouse.com
http://www.txmma.com
- 04-23-2005, 04:01 PM #6Chas.Guest
Re: LG1300 locking onto weak towers
Jiu Jitsuperfly wrote:
> "randc1995" <randc1995.1mix6a@WiFi-Forum_dot_com> wrote in message
> news:randc1995.1mix6a@WiFi-Forum_dot_com...
> >
> > We purched an Lg 1300 and we have had nothing but trouble with the
phone
> > from the day we recieved it. We took the phone back to Cingular 10
days
> > after reciving and using the phone... We let the Phone Tech talk us
out
> > of returning the phone telling us that the service would get
better. I
> > have no dought that the phone's are pure lemons. Cingular refused
to
> > send us a new phone, they would rather put the blame on something
elce,
> > we have switched the parts on the phone at least 5 different times
and
> > troubleshooting everychance they can, and we are still getting
> > nothing... Cingular these phone's are making your custmer service
> > suck....
>
>
> If at first you do not get what you seek from Customer Service or
> Tech.........
>
> ESCALATE!!!
>
> ask to speak to their supervisor. Keep escalating until you get a
reasonable
> compromise. They will bend but don't expect a RAZR for free.
I don't think so. I recently cancelled the AT&T service that I had for
over 7 years because of poor service and no support.
I've been using Verizon for 9 months and it was working great until a
month ago. I have poor coverage or no coverage within a 3 mile radius
of my home.
I signed up with Sprint to check them out; no coverage problem in my
area. I have other issues with Sprint but that's another story.
The other day I decided to check out Cingular to see what they had to
offer. After calling 3 different 800 numbers and 15 minutes wasted
mucking through automated menus, I finally got to speak with a person.
He was located somewhere on the Indian sub-continent and all he could
do was tell me to go on to the internet to find the nearest Cingular
store and go see them for information.
I've been a cellular user since the mid 1980's. I've only ran across a
few knowledgeable people selling cell phones. Most of the "store
clerks" are inexperienced and have limited product knowledge. All they
want to do is sell me what's on their sales script!
Escalation USED to work. Every time I called a provider to ***** about
a service problem they would try to come up with a solution, issue a
credit or give me more minutes.
This is no longer the case. Reduced competition through mergers,
acquisitions and deregulation has emboldened corporate executives to
reduce costs by cutting services and reducing support and outsourcing
these responsibilities.
Chas.
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