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  1. #16
    SS
    Guest

    Re: Anyone with an inside connection to Cingular in here?


    "Tony Clark" <[email protected]> wrote in message
    news:[email protected]...

    >
    > The solution is rather simple. Cingular can call the owner of the account

    on
    > his/her cell phone and verify the billing address. No unauthorized changes
    > to the account would be necessary. The poster can also "Return to Sender",
    > the bill which should at some point trigger someone at Cingular to verify
    > the billing address. There is no reason that a Cingular Customer Service

    rep
    > couldn't make a note in the account and have someone follow up on it

    without
    > sharing any information about the account to the OP at all.


    How much are willing to allow your rates to increase to accomplish this? I
    ask because this would be a new CS function for them and would require
    additional headcount.

    >
    > By the way. All someone needs is the last 4 digits of you Social Security
    > number and they can do whatever the heck they want to you cellular

    account.
    > How hard do you think getting THAT information would be?


    It depends on how careful YOU are with your information.

    >(Hint: anyone that
    > works in HR at your employer has that information).
    >


    Actually, no. My employer has gone to great lengths to make that
    information not available to the entire HR department- only those that need
    it for payroll purposes would see it.





    See More: Anyone with an inside connection to Cingular in here?




  2. #17
    ItalianAngel
    ItalianAngel is offline
    Junior Member

    Location
    Usa
    Posts
    8

    Or do like I did once, go to the post office
    and using the address information on the envelope write out a change of
    address for the "Company" and send it right back to the return address on
    the envelope. Then you don't have to deal with it any more.
    i like this idea the best!!
    In destiny's grand design there are no random meetings for all is meant to be.



  3. #18
    Unknown User
    Guest

    Re: Anyone with an inside connection to Cingular in here?

    In article <[email protected]>,
    "tcp100" <[email protected]> wrote:

    > I'm not going to spend too much time on this, because even though I'm
    > not a customer, Cingular has already annoyed me on this issue.
    >
    > I have been receiving somebody else's Cingular bills at my address.
    > They are not addressed to my name, but they are addressed to a company
    > (?!?) at my specific address AND apartment number.


    Give the letter to your US Postal letter carrier and tell him/her that
    no one by that name lives at your address. Cingular will get the bill
    bounced back to them and that cell phone account will be cancellled.



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