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- 05-07-2005, 07:24 PM #16SSGuest
Re: Anyone with an inside connection to Cingular in here?
"Tony Clark" <[email protected]> wrote in message
news:[email protected]...
>
> The solution is rather simple. Cingular can call the owner of the account
on
> his/her cell phone and verify the billing address. No unauthorized changes
> to the account would be necessary. The poster can also "Return to Sender",
> the bill which should at some point trigger someone at Cingular to verify
> the billing address. There is no reason that a Cingular Customer Service
rep
> couldn't make a note in the account and have someone follow up on it
without
> sharing any information about the account to the OP at all.
How much are willing to allow your rates to increase to accomplish this? I
ask because this would be a new CS function for them and would require
additional headcount.
>
> By the way. All someone needs is the last 4 digits of you Social Security
> number and they can do whatever the heck they want to you cellular
account.
> How hard do you think getting THAT information would be?
It depends on how careful YOU are with your information.
>(Hint: anyone that
> works in HR at your employer has that information).
>
Actually, no. My employer has gone to great lengths to make that
information not available to the entire HR department- only those that need
it for payroll purposes would see it.
› See More: Anyone with an inside connection to Cingular in here?
- 05-08-2005, 07:28 AM #17
Or do like I did once, go to the post office
and using the address information on the envelope write out a change of
address for the "Company" and send it right back to the return address on
the envelope. Then you don't have to deal with it any more.
i like this idea the best!!In destiny's grand design there are no random meetings for all is meant to be.
- 06-28-2005, 07:03 AM #18Unknown UserGuest
Re: Anyone with an inside connection to Cingular in here?
In article <[email protected]>,
"tcp100" <[email protected]> wrote:
> I'm not going to spend too much time on this, because even though I'm
> not a customer, Cingular has already annoyed me on this issue.
>
> I have been receiving somebody else's Cingular bills at my address.
> They are not addressed to my name, but they are addressed to a company
> (?!?) at my specific address AND apartment number.
Give the letter to your US Postal letter carrier and tell him/her that
no one by that name lives at your address. Cingular will get the bill
bounced back to them and that cell phone account will be cancellled.
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