Results 1 to 4 of 4
- 05-26-2005, 11:55 AM #1Bea -Guest
Over 2 years ago I signed up with Cingular for a plan called the
Preferred Nation Promo and got the Nokia 6340i with it. Recently I was
told by one of their reps (when calling about another issue) that they
have changed this plan and the phone will be basically useless to me if
I try to use it outside of my home state. The rep also said I could no
longer use towers from their competitors. I was told I needed to get a
new GSM phone and a new plan which would give me less Anytime minutes if
I wanted to use the phone outside of my home state.
Well, I took my phone on vacation to several other states and noticed it
worked great and rarely even showed the "Cingular Extend" notice to
warn me I was roaming.
I called Cingular again when I returned home and this time a different
rep said the other rep had given me wrong info. He said my phone is a
TDMA/GAIT phone and would work just as good as a GSM and recommended I
keep my phone. He also said my plan assured me I would never have to
pay roaming charges and even said he was noting this in my file for
future reference.
Now, I am really confused! Does anyone know what is going on with
Cingular and which rep was giving me the correct information?? Can they
just change your plan as the first rep said they did with mine and not
even send me a letter notifying me what to expect?? Thanks for any help
or information you can share.
Bea
› See More: Is Nokia 6340i Obsolete?
- 05-26-2005, 12:33 PM #2Bob WalkerGuest
Re: Is Nokia 6340i Obsolete?
"Bea -" <[email protected]> wrote in message
news:[email protected]...
>
> Over 2 years ago I signed up with Cingular for a plan called the
> Preferred Nation Promo and got the Nokia 6340i with it. Recently I was
> told by one of their reps (when calling about another issue) that they
> have changed this plan and the phone will be basically useless to me if
> I try to use it outside of my home state. The rep also said I could no
> longer use towers from their competitors. I was told I needed to get a
> new GSM phone and a new plan which would give me less Anytime minutes if
> I wanted to use the phone outside of my home state.
>
> Well, I took my phone on vacation to several other states and noticed it
> worked great and rarely even showed the "Cingular Extend" notice to
> warn me I was roaming.
>
> I called Cingular again when I returned home and this time a different
> rep said the other rep had given me wrong info. He said my phone is a
> TDMA/GAIT phone and would work just as good as a GSM and recommended I
> keep my phone. He also said my plan assured me I would never have to
> pay roaming charges and even said he was noting this in my file for
> future reference.
>
> Now, I am really confused! Does anyone know what is going on with
> Cingular and which rep was giving me the correct information?? Can they
> just change your plan as the first rep said they did with mine and not
> even send me a letter notifying me what to expect?? Thanks for any help
> or information you can share.
>
> Bea
>
Bea,
The first rep either doesn't know what he's talking about or is motivated to
steer you wrong. Hang on to your 630i as long as you can if you travel much
(or at all) because it can use all three of the cellular technologies that
Cingular currently has in place. It gives you the most coverage you can
get, at the sacrifice of the whistles and bells available on most newer
phones. You can use any of their rate plans with the phone, just be sure
they also activate the GAIT services (which incurr no additional cost).
Bob in Dallas
- 05-26-2005, 07:46 PM #3Scott McGuest
Re: Is Nokia 6340i Obsolete?
Ditto what Bob said, I currently use a 6340i & have lots of analog calls in
rural areas, and it still works great.
"Bea -" <[email protected]> wrote in message
news:[email protected]...
>
> Over 2 years ago I signed up with Cingular for a plan called the
> Preferred Nation Promo and got the Nokia 6340i with it. Recently I was
> told by one of their reps (when calling about another issue) that they
> have changed this plan and the phone will be basically useless to me if
> I try to use it outside of my home state. The rep also said I could no
> longer use towers from their competitors. I was told I needed to get a
> new GSM phone and a new plan which would give me less Anytime minutes if
> I wanted to use the phone outside of my home state.
>
> Well, I took my phone on vacation to several other states and noticed it
> worked great and rarely even showed the "Cingular Extend" notice to
> warn me I was roaming.
>
> I called Cingular again when I returned home and this time a different
> rep said the other rep had given me wrong info. He said my phone is a
> TDMA/GAIT phone and would work just as good as a GSM and recommended I
> keep my phone. He also said my plan assured me I would never have to
> pay roaming charges and even said he was noting this in my file for
> future reference.
>
> Now, I am really confused! Does anyone know what is going on with
> Cingular and which rep was giving me the correct information?? Can they
> just change your plan as the first rep said they did with mine and not
> even send me a letter notifying me what to expect?? Thanks for any help
> or information you can share.
>
> Bea
>
- 06-01-2005, 06:18 PM #4Sandra ClemmsonGuest
Re: Is Nokia 6340i Obsolete?
I almost regret switching from my Nokia 6340 (I got mine before the I came
out). I loved the features on it however my mom's phone was older than mine
and she wanted a flip phone. I was told since my mom and I are on family
plan and old network, I would have to have both numbers changed over to GSM
system and get new phones. With my Nokia 6340, I could talk on any elevator,
and store addresses as well as notes with each phone book entry.
I now have a Motorola V220, can't hear on any elevator, can't store
addresses, voice memos or notes with phone book entries. I miss my Nokia.
"Scott Mc" <[email protected]> wrote in message
news:[email protected]...
> Ditto what Bob said, I currently use a 6340i & have lots of analog calls
in
> rural areas, and it still works great.
>
> "Bea -" <[email protected]> wrote in message
> news:[email protected]...
> >
> > Over 2 years ago I signed up with Cingular for a plan called the
> > Preferred Nation Promo and got the Nokia 6340i with it. Recently I was
> > told by one of their reps (when calling about another issue) that they
> > have changed this plan and the phone will be basically useless to me if
> > I try to use it outside of my home state. The rep also said I could no
> > longer use towers from their competitors. I was told I needed to get a
> > new GSM phone and a new plan which would give me less Anytime minutes if
> > I wanted to use the phone outside of my home state.
> >
> > Well, I took my phone on vacation to several other states and noticed it
> > worked great and rarely even showed the "Cingular Extend" notice to
> > warn me I was roaming.
> >
> > I called Cingular again when I returned home and this time a different
> > rep said the other rep had given me wrong info. He said my phone is a
> > TDMA/GAIT phone and would work just as good as a GSM and recommended I
> > keep my phone. He also said my plan assured me I would never have to
> > pay roaming charges and even said he was noting this in my file for
> > future reference.
> >
> > Now, I am really confused! Does anyone know what is going on with
> > Cingular and which rep was giving me the correct information?? Can they
> > just change your plan as the first rep said they did with mine and not
> > even send me a letter notifying me what to expect?? Thanks for any help
> > or information you can share.
> >
> > Bea
> >
>
>
Similar Threads
- alt.cellular.cingular
- alt.cellular.cingular
- alt.cellular.cingular
- alt.cellular.cingular
- alt.cellular.cingular
Creditare Eficientă
in Chit Chat