[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <IRrXe.225$Ur.193@newssvr29.news.prodigy.net> on Mon, 19 Sep 2005 05:17:28
GMT, "Marty L" <mrlycan@pacbell.net> wrote:
>I live in the East Bay, have a TDMA phone (AT&T) and seems like coverage is
>getting worse.
>(Can't use phone at home at all). I don't want to stay with Cingular but
>have 1 year left on contract with big (2 line) ETF of $350!
>Anyone got out of contract because poor / diminished coverage?
Send Cingular a (polite) demand letter asking that documents the "poor /
diminished coverage" and asks either (a) that it be corrected in a reasonable
period of time with credit for the problem in the meantime or (b) that you be
released from your contract for non-performance by Cingular. Since (a)
probably isn't going to happen, you'll want the letter to buttress your
position for (b), which if the carrier resists, may be facilitated by a
complaints to the BBB and other consumer protection resources.
--
Best regards, HELP FOR CINGULAR
GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>