MMS SPAM.

How in the world can I get Cingular to stop the MMS spam I am getting? I
can't even get to their tech support. They tell me I can't call till Monday
which is unbelievable to me. Anyway I get about 30 messages a day that are
spam all coming from a few [email protected]. I called 12 -1 to
complain about mms messages. Cingular said they couldn't stop them and
turned off my internet and ability to send pictures. I called on 12-3 when
I discovered my Internet and picture sending abilities were turned off. The
rep turned them back on for me and said she had stopped all the spam mms

messages from reaching me. This was not the case. I called back around

12:15 a.m. on 12-4 and the customer service rep said she would put me

on a do not solicit list and that would stop everything. Yeah right.



I had this happen when I was a sprint customer once and they opened a
trouble ticket for me and took care of it. I've talked to 3 customer
no-service people now. They tell me it is impossible to block a domain.
Come on... Ok now here is the real kicker. Customer no-service tells me
that once I go over my 40 messages since I have the media basic package that
I will have to pay them 10 cents per message. Well I've already way
exceeded that. How can they get away with forcing me to pay for messages I
do not want? I find this extremely difficult to believe, but had no success
after several calls to customer service.



Oh yeah, the rep told me "You should text message them back asking to be
removed from their list or reply with the word STOP"



Yeah right!



Has anyone else had any luck getting something like this fixed?



I pity those with Cingular and other carriers that charge for incoming
messages. Your future is dim & expensive as the spammer's transition to SMS
and other methods of phone spam. You have no SPAM filtering capability.
HELP!

---

› See More: MMS SPAM.

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
<[email protected]> wrote:

>How in the world can I get Cingular to stop the MMS spam I am getting? ...

Change your phone number.

--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
> <[email protected]> wrote:
>
>
>>How in the world can I get Cingular to stop the MMS spam I am getting? ...
>
>
> Change your phone number.
>

Not an option. That's like you've lived in your house in your pleasant
neighborhood for 20 years, and new neighbor moves in next door and
immediately trashes the neighborhood. Am I now expected to move out?
Not even. Communities have tools to deal with this type of societal
pimple, and the sooner Cingular decides to be a member of a community
that cares about it's clients in this context, the better. And don't
tell me Cingular doesn't have the resources to develop MMS filters AND
let the client manage their filters via their website, I know they do.
They just don't want to. The result of this should be federal
legislation that forces wireless carriers offering MMS to include a
filtering tool. The lack of this tool is what caused the OP to wade his
way through one no-service idiot after another - these people don't have
a viable answer, so they offer stupid crap. Change my phone number?
You should be spanked for saying that out loud.

--
jer
email reply - I am not a 'ten'

doesnt the FTC now have a inclusion to the DNC list for cell numbers?

marx404

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Sun, 04 Dec 2005 06:53:47 -0600,
Jer <[email protected]> wrote:

>John Navas wrote:
>>
>> In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
>> <[email protected]> wrote:
>>
>>>How in the world can I get Cingular to stop the MMS spam I am getting? ...
>>
>> Change your phone number.
>
>Not an option. That's like you've lived in your house in your pleasant
>neighborhood for 20 years, and new neighbor moves in next door and
>immediately trashes the neighborhood. Am I now expected to move out?
>Not even. Communities have tools to deal with this type of societal
>pimple, and the sooner Cingular decides to be a member of a community
>that cares about it's clients in this context, the better. And don't
>tell me Cingular doesn't have the resources to develop MMS filters AND
>let the client manage their filters via their website, I know they do.
>They just don't want to. The result of this should be federal
>legislation that forces wireless carriers offering MMS to include a
>filtering tool. The lack of this tool is what caused the OP to wade his
>way through one no-service idiot after another - these people don't have
>a viable answer, so they offer stupid crap. Change my phone number?
>You should be spanked for saying that out loud.

[shrug] Suit yourself. Rather than bang my head against a wall pointlessly,
I'd cut my losses and move on. There isn't going to be a real MMS spam
solution in our lifetimes any more than there's going to be a real email spam
solution.

--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Sun, 4 Dec 2005 11:04:14
-0500, "marx404" <[email protected]> wrote:

>doesnt the FTC now have a inclusion to the DNC list for cell numbers?

Applicable law in addition to DNC is TCPA (Telephone Consumer Protection Act).
Note that DNC only prohibits "commercial" contacts. For more information see
<http://www.fcc.gov/cgb/consumerfacts/canspam.html>:

Under the TCPA rules, a 'call' includes text messaging if the messaging is
sent to a telephone number rather than to an e-mail address."

...

Text messages to wireless devices

Those text messages that are sent through what looks like an e-mail
address must also comply with the rules about wireless e-mail
discussed above. Most types of text messages, however, are sent from
one cell phone to another and are not covered by the CAN-SPAM Act.
Nonetheless, the Telephone Consumer Protection Act and the National
Do-Not-Call Registry already provide certain protections to wireless
phone subscribers.

* No one may use an automatic dialing machine to call your wireless
phone number - including to send a text message to that telephone
number - unless you have given prior express permission for the call
or the call is made for an emergency purpose, i.e., the call is
necessary in a situation that affects the health and safety of
consumers. There is a limited exception allowing cell phone companies
to contact their own subscribers.

* If you have registered your cell phone number on the National
Do-Not-Call Registry, no one may make a telephone solicitation to
that telephone number, unless you have given prior express permission
for the solicitation or have an established business relationship
with the caller. If you tell a company not to call again - even if it
has a business relationship with you - that company is prohibited
from calling you with solicitations.

...

What Should You Do if You Receive an Unwanted Commercial Message on
Your Cell Phone?

If you receive (1) an unwanted commercial message sent to a wireless
device, or (2) a telephone solicitation made to a wireless device for
which the phone number was registered on the National Do-Not-Call
Registry, or (3) any autodialed text message on your cell phone or
wireless device, you may file a complaint with the FCC. While the FCC
cannot award monetary or other damages and does not settle individual
consumer complaints against spammers and telemarketers, it can issue
citations or impose fines against those violating the CAN-SPAM Act,
the Telephone Consumer Protection Act, the National Do-Not-Call
Registry, and the FCC's related rules.

[MORE]

--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

So why don't you wait for that federal law to be proposed, amended,
voted on, passed, and then put into law. When that happens, in maybe
two years during which you are paying for the MMS spam, then file a
complaint with the appropriate agency.

You are not dealing with the facts as they exist RIGHT NOW. Keep
pestering Cingular, which says they can't do anything about it, or
change your number. The ball is in your court. You might not like
the options but it appears to be the only option you have.

Reality is a ***** sometimes.

On Sun, 04 Dec 2005 06:53:47 -0600, Jer <[email protected]> wrote:

>John Navas wrote:
>> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>>
>> In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
>> <[email protected]> wrote:
>>
>>
>>>How in the world can I get Cingular to stop the MMS spam I am getting? ...
>>
>>
>> Change your phone number.
>>
>
>Not an option. That's like you've lived in your house in your pleasant
>neighborhood for 20 years, and new neighbor moves in next door and
>immediately trashes the neighborhood. Am I now expected to move out?
>Not even. Communities have tools to deal with this type of societal
>pimple, and the sooner Cingular decides to be a member of a community
>that cares about it's clients in this context, the better. And don't
>tell me Cingular doesn't have the resources to develop MMS filters AND
>let the client manage their filters via their website, I know they do.
>They just don't want to. The result of this should be federal
>legislation that forces wireless carriers offering MMS to include a
>filtering tool. The lack of this tool is what caused the OP to wade his
>way through one no-service idiot after another - these people don't have
>a viable answer, so they offer stupid crap. Change my phone number?
>You should be spanked for saying that out loud.

There must be a better way John.


"John Navas" <[email protected]> wrote in message
news[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo
> Mo"
> <[email protected]> wrote:
>
>>How in the world can I get Cingular to stop the MMS spam I am getting?
>>...
>
> Change your phone number.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Yes, and I am on it. That has nothing to do with spam mails.
"marx404" <[email protected]> wrote in message
news:[email protected]...
> doesnt the FTC now have a inclusion to the DNC list for cell numbers?
>
> marx404
>
>

If it is indeed spam (commercial), there already is a federal law -- see my
prior post.

In <[email protected]> on Sun, 04 Dec 2005 10:16:10
-0800, SAA <[email protected]> wrote:

>So why don't you wait for that federal law to be proposed, amended,
>voted on, passed, and then put into law. When that happens, in maybe
>two years during which you are paying for the MMS spam, then file a
>complaint with the appropriate agency.
>
>You are not dealing with the facts as they exist RIGHT NOW. Keep
>pestering Cingular, which says they can't do anything about it, or
>change your number. The ball is in your court. You might not like
>the options but it appears to be the only option you have.
>
>Reality is a ***** sometimes.
>
>On Sun, 04 Dec 2005 06:53:47 -0600, Jer <[email protected]> wrote:
>
>>John Navas wrote:
>>> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>>>
>>> In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
>>> <[email protected]> wrote:
>>>
>>>
>>>>How in the world can I get Cingular to stop the MMS spam I am getting? ...
>>>
>>>
>>> Change your phone number.
>>>
>>
>>Not an option. That's like you've lived in your house in your pleasant
>>neighborhood for 20 years, and new neighbor moves in next door and
>>immediately trashes the neighborhood. Am I now expected to move out?
>>Not even. Communities have tools to deal with this type of societal
>>pimple, and the sooner Cingular decides to be a member of a community
>>that cares about it's clients in this context, the better. And don't
>>tell me Cingular doesn't have the resources to develop MMS filters AND
>>let the client manage their filters via their website, I know they do.
>>They just don't want to. The result of this should be federal
>>legislation that forces wireless carriers offering MMS to include a
>>filtering tool. The lack of this tool is what caused the OP to wade his
>>way through one no-service idiot after another - these people don't have
>>a viable answer, so they offer stupid crap. Change my phone number?
>>You should be spanked for saying that out loud.

--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Actually it does. See my prior post on applicable law.

In <[email protected]> on Sun, 4 Dec 2005 13:29:03 -0500, "Mo Mo"
<[email protected]> wrote:

>Yes, and I am on it. That has nothing to do with spam mails.

>"marx404" <[email protected]> wrote in message
>news:[email protected]...
>> doesnt the FTC now have a inclusion to the DNC list for cell numbers?

--
Best regards, FAQ FOR CINGULAR WIRELESS
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

On Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
<[email protected]> wrote:

>I've talked to 3 customer no-service people now. They tell me it is
>impossible to block a domain.

What that apparently means is that Cingular has not implemented that
in their software. Sounds perfectly beliveable to me.

>I pity those with Cingular and other carriers that charge for incoming
>messages. Your future is dim & expensive as the spammer's transition to SMS
>and other methods of phone spam. You have no SPAM filtering capability.
>HELP!

You have lots of options:

1. Disable (incoming) SMS.
2. Change your phone number.
3. Upgrade youe plan to include more SMS.
4. Get a phone with SMS filtering options. I would suspect, but do
not know for sure, that something like a smartphone should be able to
do that either with or without add-on software.
5. Complain to the domain of the SMS.

John Navas wrote:
> [shrug] Suit yourself. Rather than bang my head against a wall pointlessly,
> I'd cut my losses and move on. There isn't going to be a real MMS spam
> solution in our lifetimes any more than there's going to be a real email spam
> solution.

And that's entirely because we have a Congress that's bent on enriching
itself at the expense of the American people.

--
If John McCain gets the 2008 Republican Presidential nomination,
my vote for President will be a write-in for Jiang Zemin.

Ok, I could be wrong, but here is how I see this....
You WERE a Sprint customer. It looks like you PORTED(?) your number.
Sprint was blocking their OWN "spam" that it looks like you probably
signed up for somewhere. But when you ported to Cingular,
Sprint continued to send the messages but the local filter is no
longer valid because your number is NOT on their system.
The phone service and the messages are NOT the same Sprint system.
Sounds to me like you need to recontact Sprint, EXPLAIN to them what
has happened, explain that the messages are from their system that you
can no longer access and have your number removed from the "mailing
list".

On Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
<[email protected]> wrote:

<snip>
>spam all coming from a few [email protected]. I called 12 -1 to
<snip>
>I had this happen when I was a sprint customer once and they opened a
>trouble ticket for me and took care of it.
<snip>

John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Sun, 04 Dec 2005 06:53:47 -0600,
> Jer <[email protected]> wrote:
>
>
>>John Navas wrote:
>>
>>>In <[email protected]> on Sun, 4 Dec 2005 01:47:05 -0500, "Mo Mo"
>>><[email protected]> wrote:
>>>
>>>
>>>>How in the world can I get Cingular to stop the MMS spam I am getting? ...
>>>
>>>Change your phone number.
>>
>>Not an option. That's like you've lived in your house in your pleasant
>>neighborhood for 20 years, and new neighbor moves in next door and
>>immediately trashes the neighborhood. Am I now expected to move out?
>>Not even. Communities have tools to deal with this type of societal
>>pimple, and the sooner Cingular decides to be a member of a community
>>that cares about it's clients in this context, the better. And don't
>>tell me Cingular doesn't have the resources to develop MMS filters AND
>>let the client manage their filters via their website, I know they do.
>>They just don't want to. The result of this should be federal
>>legislation that forces wireless carriers offering MMS to include a
>>filtering tool. The lack of this tool is what caused the OP to wade his
>>way through one no-service idiot after another - these people don't have
>>a viable answer, so they offer stupid crap. Change my phone number?
>>You should be spanked for saying that out loud.
>
>
> [shrug] Suit yourself. Rather than bang my head against a wall pointlessly,
> I'd cut my losses and move on. There isn't going to be a real MMS spam
> solution in our lifetimes any more than there's going to be a real email spam
> solution.
>


In other words, if the neighborhood gets a little gamey, you just
abandon it, foisting the problem off to someone else. I guess it's a
little difficult to call you neighbor because you wouldn't be around
long enough to care.

But, to offer the executive summary to your issue, my email provider
already offers me a tool for filtering inbound messages using a variety
of measures to manage an 'allow/deny' list. I haven't seen a spam
message since it's inception, going on three years now (certainly within
my lifetime). What is it about this tool that Cingular doesn't
comprehend? Oh, wait... I get it now, Cingular actually charges for
inbound messaging, so offering a user-managed filtering tool would be
like blowing off a foot. Yeah, I get it now. Thank you for this moment
of clarity, John.

--
jer
email reply - I am not a 'ten'