Burned by Cingular

I signed up for the Pay as You Go plan on October 1 with the $.10 per
minute, $1 per usage day plan. It came with $25 prepaid, so I added another
$75 to get it up to an even $100.

The expiration date of December 30 was written on my contract which I placed
in my desk drawer. That date came and went and I lost about $50. Here are
my gripes:

a. Cingular is very good about alerting you as to the number of minutes you
have remaining, but at NO time do they alert you as to your expiration date.
That date is strictly up to the user to remember.

b. When I added that extra $75 at time of purchase, I would have gladly
made that an extra $100 had the salesman told me that an extra $25 would
give me a 180 day expiration date instead of a 90 day expiration date.

I can't blame anyone but myself for this mistake, which I damn well won't
make again.

I wonder how much Cingular makes every year from people blowing their
expiration dates?

Tim

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› See More: Burned by Cingular

On Sat, 7 Jan 2006 09:42:15 -0800, "Tim" <[email protected]> wrote:

>I signed up for the Pay as You Go plan on October 1 with the $.10 per
>minute, $1 per usage day plan. It came with $25 prepaid, so I added another
>$75 to get it up to an even $100.
>
>The expiration date of December 30 was written on my contract which I placed
>in my desk drawer. That date came and went and I lost about $50. Here are
>my gripes:
>
>a. Cingular is very good about alerting you as to the number of minutes you
>have remaining, but at NO time do they alert you as to your expiration date.
>That date is strictly up to the user to remember.
>
>b. When I added that extra $75 at time of purchase, I would have gladly
>made that an extra $100 had the salesman told me that an extra $25 would
>give me a 180 day expiration date instead of a 90 day expiration date.
>
>I can't blame anyone but myself for this mistake, which I damn well won't
>make again.
>
> I wonder how much Cingular makes every year from people blowing their
>expiration dates?
>
>Tim
>

Sadly, this is US business at it's best. Sometimes, you just want to
scream.

Tim wrote:
> I can't blame anyone but myself for this mistake, which I damn well won't
> make again.

Possibly the most mature, resonable, and forthcoming response you'll see
here. I'm impressed.

"DecaturTxCowboy" <DTC@boogie_boggie.blog> wrote in message
news:[email protected]...
> Tim wrote:
>> I can't blame anyone but myself for this mistake, which I damn well won't
>> make again.
>
> Possibly the most mature, resonable, and forthcoming response you'll see
> here. I'm impressed.

Yep- he didn't blame the company for his own lack of action. He didn't make
the immediate assumption that the company was to blame. Others should take
this type of approach. Others......like you.

Many people look at the expiration date exactly the opposite. A $100 card
may get you 6 months but 4 $25 cards get you a whole year!

Fred

"Scott" <[email protected]> wrote in message
news:[email protected]...
>
> "DecaturTxCowboy" <DTC@boogie_boggie.blog> wrote in message
> news:[email protected]...
>> Tim wrote:
>>> I can't blame anyone but myself for this mistake, which I damn well
>>> won't make again.
>>
>> Possibly the most mature, resonable, and forthcoming response you'll see
>> here. I'm impressed.
>
> Yep- he didn't blame the company for his own lack of action. He didn't
> make the immediate assumption that the company was to blame. Others
> should take this type of approach. Others......like you.
>

It is alleged that Tim claimed:

> The expiration date of December 30 was written on my contract which I placed
> in my desk drawer. That date came and went and I lost about $50. Here are
> my gripes:
>
> a. Cingular is very good about alerting you as to the number of minutes you
> have remaining, but at NO time do they alert you as to your expiration date.
> That date is strictly up to the user to remember.

Yes, and? You bought the contract, you should remember the terms and
expiration.

> b. When I added that extra $75 at time of purchase, I would have gladly
> made that an extra $100 had the salesman told me that an extra $25 would
> give me a 180 day expiration date instead of a 90 day expiration date.

I'm surprised the salesperson didn't tell you that.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

"In my time here, very few people on this station have listened to me
or taken me seriously until recently. Now I have friends I never knew
were there. But you, you always listened to me. You were always kind
to me, even when you had nothing to gain." (Amb. Mollari, B5 "Acts of
Sacrifice")

"Tim" <[email protected]> wrote in message
news:F2Tvf.8288$V.970@fed1read04...
> I signed up for the Pay as You Go plan on October 1 with the $.10 per
> minute, $1 per usage day plan. It came with $25 prepaid, so I added
another
> $75 to get it up to an even $100.
>
> The expiration date of December 30 was written on my contract which I
placed
> in my desk drawer. That date came and went and I lost about $50. Here
are
> my gripes:
>
> a. Cingular is very good about alerting you as to the number of minutes
you
> have remaining, but at NO time do they alert you as to your expiration
date.
> That date is strictly up to the user to remember.
>
> b. When I added that extra $75 at time of purchase, I would have gladly
> made that an extra $100 had the salesman told me that an extra $25 would
> give me a 180 day expiration date instead of a 90 day expiration date.
>
> I can't blame anyone but myself for this mistake, which I damn well won't
> make again.
>
> I wonder how much Cingular makes every year from people blowing their
> expiration dates?
>
> Tim
>
>
>


Switch to T-mobile prepaid and 100$ gives you .10 a minute with 1 year to
use the minutes..

thats the best deal, no 1$ a day crap, just minutes if you add minutes
before they expire you get to keep the minutes you didnt use plus the new
ones and they dont expire for another year.

On Sat, 7 Jan 2006 09:42:15 -0800, "Tim" <[email protected]> wrote:

>I signed up for the Pay as You Go plan on October 1 with the $.10 per
>minute, $1 per usage day plan. It came with $25 prepaid, so I added another
>$75 to get it up to an even $100.
>
>The expiration date of December 30 was written on my contract which I placed
>in my desk drawer. That date came and went and I lost about $50. Here are
>my gripes:
>a. Cingular is very good about alerting you as to the number of minutes you
>have remaining, but at NO time do they alert you as to your expiration date.
>That date is strictly up to the user to remember.

Its pay as you go they dont notify you at all, at least not in NY
they dont and I was told by the 800 sales rep and the local sales rep
that its up to me to keep track of that information
>
>b. When I added that extra $75 at time of purchase, I would have gladly
>made that an extra $100 had the salesman told me that an extra $25 would
>give me a 180 day expiration date instead of a 90 day expiration date.

You honestly expected a sales rep to tell you everything? LOL, I had
to pick and pick to find out answers to everything, but than I did
find an older REP that was with AT&T and this guy new every perk to
get you back in the system and all the discounts. But this doesnt
happen all the time.

>I can't blame anyone but myself for this mistake, which I damn well won't
>make again.

Dude take it all as a lesson learned and suck it up and move on, life
is too short to worry about this stuff.

I went to Nextel and am kicking myself for it, except for my monthly
fee's and minutes its cheaper than any other CARRIER in The area .

No one can even come close. So I deal with the reception problem
from time to time and chock it up too lesson learned.


>
> I wonder how much Cingular makes every year from people blowing their
>expiration dates?
>
>Tim
>
>