Results 1 to 12 of 12
  1. #1
    Marty
    Guest
    I have a complicated problem that Cingular has thus far had problems fixing.

    My son set a PIN, and somehow screwed up til he got the prompt to enter the
    PUK code, screwed around some more, and locked the phone up completely. We
    all know he should not have done this, so please don't address this issue.

    I got a new sim card around this time, and the Cingular rep said that would
    fix the problem. But the phone still prompts for the Security Code when
    first powered on, and we can't get past that.

    I called Cingular again, and they said to take it to a Cingular store, and
    they could fix it, but they told me there that there's no way to fix it.

    I called Cingular back, and was told to enter random codes until prompted
    for a PUK code, then call them and when I enter it, it will allow me to
    enter a new security code. I don't know why they couldn't just give me the
    PUK code right then, but that's besides the point.

    One thing I'm wondering about is whether this will work using a new SIM
    rather than the original one that was locked. If I use my SIM card, will it
    get the lock and will I be able to unlock it in his phone? If my sim does
    get the PUK prompt, will it no longer work in my phone, too?

    Also, the IMEI number on his phone is partially worn, and it's a bit hard to
    read, so I'm worried we may not be able to read it correctly. If that
    happens, can I unblock the SIM using a different phone than the one that
    caused it to be locked?

    Hey, I told you it was complicated. Hope I explained it clearly enough.

    By the way, I came across a web site (http://www.nokiasecuritycode.com/)
    that says it can generate a code to fix this problem for $3.95 - is that
    possible? Sounds like a scam. If they can, it kinda makes the security code
    not very useful.

    Thanks for anyone that can figure out what I'm talking about, and perhaps
    help.

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



    See More: PINs, PUKs, and how to fix them




  2. #2
    Bob Fry
    Guest

    Re: PINs, PUKs, and how to fix them

    Yes, I know exactly what you're talking about. See this thread:

    http://tinyurl.com/coys6

    My lockout problem, identical to yours, had a different cause but the
    same result: useless phone that not even Cingular can fix. Seems
    amazing. At least I got a free upgraded phone out of it.



  3. #3
    Aaron
    Guest

    Re: PINs, PUKs, and how to fix them


    "Marty" <[email protected]> wrote in message
    news:[email protected]...
    > I have a complicated problem that Cingular has thus far had problems

    fixing.
    >
    > My son set a PIN, and somehow screwed up til he got the prompt to enter

    the
    > PUK code, screwed around some more, and locked the phone up completely.

    We
    > all know he should not have done this, so please don't address this issue.
    >
    > I got a new sim card around this time, and the Cingular rep said that

    would
    > fix the problem. But the phone still prompts for the Security Code when
    > first powered on, and we can't get past that.
    >
    > I called Cingular again, and they said to take it to a Cingular store, and
    > they could fix it, but they told me there that there's no way to fix it.
    >
    > I called Cingular back, and was told to enter random codes until prompted
    > for a PUK code, then call them and when I enter it, it will allow me to
    > enter a new security code. I don't know why they couldn't just give me

    the
    > PUK code right then, but that's besides the point.
    >
    > One thing I'm wondering about is whether this will work using a new SIM
    > rather than the original one that was locked. If I use my SIM card, will

    it
    > get the lock and will I be able to unlock it in his phone? If my sim does
    > get the PUK prompt, will it no longer work in my phone, too?
    >
    > Also, the IMEI number on his phone is partially worn, and it's a bit hard

    to
    > read, so I'm worried we may not be able to read it correctly. If that
    > happens, can I unblock the SIM using a different phone than the one that
    > caused it to be locked?
    >
    > Hey, I told you it was complicated. Hope I explained it clearly enough.
    >
    > By the way, I came across a web site (http://www.nokiasecuritycode.com/)
    > that says it can generate a code to fix this problem for $3.95 - is that
    > possible? Sounds like a scam. If they can, it kinda makes the security

    code
    > not very useful.
    >
    > Thanks for anyone that can figure out what I'm talking about, and perhaps
    > help.
    >
    > --
    > Marty - public.forums (at) gmail (dot) com
    > "Those are my principles, and if you don't like them...
    > well, I have others." - Groucho Marx


    Ok, you have 2 sets of codes.
    SIM codes and Phone Codes..
    if one sets a sim code, and enters it incorrectly it locks up and asks for
    PUK code.
    the company can give you this code.. most of the time they make you get a
    new sim card tho, its easier.
    you can also set a phone pin number, this will also lock the sim card if you
    enter it too many times in some phones. others you can try as many times as
    you want and nothing happens, the phone shuts off and you just need to turn
    it back on.

    if someone puts the wrong sim card in the phone, it will ask fog a susbisty
    pin.. this is the passcode to "unlock the sim restriction"
    if you enter this wrong too many times, the phone locks up and asks for PUK
    code.. the company CANT give you this code.
    most of the time to fix this, you have to contact the manufacture or have it
    sent out or take it to someone with the tools to unlock a hardlocked phone.


    if you phone asks for PUK no matter what sim you put in the phone it needs
    to be unlocked by professional unlocker..

    what phone is it, and where are you located?







  4. #4
    Marty
    Guest

    Re: PINs, PUKs, and how to fix them

    Somewhere around Thu, 2 Feb 2006 21:06:50 -0800, while reading
    alt.cellular.cingular, I think I thought I saw this post from "Aaron"
    <[email protected]>:

    >
    >Ok, you have 2 sets of codes.
    >SIM codes and Phone Codes..
    >if one sets a sim code, and enters it incorrectly it locks up and asks for
    >PUK code.
    >the company can give you this code.. most of the time they make you get a
    >new sim card tho, its easier.
    >you can also set a phone pin number, this will also lock the sim card if you
    >enter it too many times in some phones. others you can try as many times as
    >you want and nothing happens, the phone shuts off and you just need to turn
    >it back on.
    >
    >if someone puts the wrong sim card in the phone, it will ask fog a susbisty
    >pin.. this is the passcode to "unlock the sim restriction"
    >if you enter this wrong too many times, the phone locks up and asks for PUK
    >code.. the company CANT give you this code.
    >most of the time to fix this, you have to contact the manufacture or have it
    >sent out or take it to someone with the tools to unlock a hardlocked phone.
    >
    >
    >if you phone asks for PUK no matter what sim you put in the phone it needs
    >to be unlocked by professional unlocker..
    >
    >what phone is it, and where are you located?
    >

    Thanks for the info. The phone is a Nokia 6590i. I found the manual, and
    it seems like perhaps there is a "feature" enabled that causes it to ask for
    a security code (default 12345) when a new SIM is installed, which is what I
    did when he locked up the SIM due to entering the wrong PUK code multiple
    times). I think this is different than the PIN code which protects certain
    settings. If it's entered wrong a few times in a row, the phone will
    disable entry for 5 minutes. It will not lock up and asked for a PUK code
    no matter how many times we try. I tried at least 50 times just entering a
    number over and over, trying to get it to ask for the PUK, which I hoped
    would reset it and allow us to enter a new code.

    I'm located in the East Bay of SF area (I work in Emeryville, live in
    Pleasant Hill). I don't really want to spend money on this phone, as it's
    almost 3 years old and we can get new ones soon - our contract ends in a
    couple of weeks, and I can get a new plan, either Cingular under my wife's
    name, or T-Mobile.


    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  5. #5
    Cliff
    Guest

    Re: PINs, PUKs, and how to fix them


    "Aaron" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Marty" <[email protected]> wrote in message
    > news:[email protected]...
    > > I have a complicated problem that Cingular has thus far had problems

    > fixing.
    > >
    > > My son set a PIN, and somehow screwed up til he got the prompt to enter

    > the
    > > PUK code, screwed around some more, and locked the phone up completely.

    > We
    > > all know he should not have done this, so please don't address this

    issue.
    > >
    > > I got a new sim card around this time, and the Cingular rep said that

    > would
    > > fix the problem. But the phone still prompts for the Security Code when
    > > first powered on, and we can't get past that.
    > >
    > > I called Cingular again, and they said to take it to a Cingular store,

    and
    > > they could fix it, but they told me there that there's no way to fix it.
    > >
    > > I called Cingular back, and was told to enter random codes until

    prompted
    > > for a PUK code, then call them and when I enter it, it will allow me to
    > > enter a new security code. I don't know why they couldn't just give me

    > the
    > > PUK code right then, but that's besides the point.
    > >
    > > One thing I'm wondering about is whether this will work using a new SIM
    > > rather than the original one that was locked. If I use my SIM card,

    will
    > it
    > > get the lock and will I be able to unlock it in his phone? If my sim

    does
    > > get the PUK prompt, will it no longer work in my phone, too?
    > >
    > > Also, the IMEI number on his phone is partially worn, and it's a bit

    hard
    > to
    > > read, so I'm worried we may not be able to read it correctly. If that
    > > happens, can I unblock the SIM using a different phone than the one that
    > > caused it to be locked?
    > >
    > > Hey, I told you it was complicated. Hope I explained it clearly enough.
    > >
    > > By the way, I came across a web site (http://www.nokiasecuritycode.com/)
    > > that says it can generate a code to fix this problem for $3.95 - is that
    > > possible? Sounds like a scam. If they can, it kinda makes the security

    > code
    > > not very useful.
    > >
    > > Thanks for anyone that can figure out what I'm talking about, and

    perhaps
    > > help.
    > >
    > > --
    > > Marty - public.forums (at) gmail (dot) com
    > > "Those are my principles, and if you don't like them...
    > > well, I have others." - Groucho Marx

    >
    > Ok, you have 2 sets of codes.
    > SIM codes and Phone Codes..
    > if one sets a sim code, and enters it incorrectly it locks up and asks for
    > PUK code.
    > the company can give you this code.. most of the time they make you get a
    > new sim card tho, its easier.
    > you can also set a phone pin number, this will also lock the sim card if

    you
    > enter it too many times in some phones. others you can try as many times

    as
    > you want and nothing happens, the phone shuts off and you just need to

    turn
    > it back on.
    >
    > if someone puts the wrong sim card in the phone, it will ask fog a

    susbisty
    > pin.. this is the passcode to "unlock the sim restriction"
    > if you enter this wrong too many times, the phone locks up and asks for

    PUK
    > code.. the company CANT give you this code.
    > most of the time to fix this, you have to contact the manufacture or have

    it
    > sent out or take it to someone with the tools to unlock a hardlocked

    phone.
    >
    >
    > if you phone asks for PUK no matter what sim you put in the phone it needs
    > to be unlocked by professional unlocker..
    >
    > what phone is it, and where are you located?
    >
    >


    The SIM code is really a user created code that locks the sim from use. The
    PUK code is one that is inside the phone and is relational to the SIM # but
    is available from Cingular and is a simple matter of entering the code.

    In the case of the PUK if you enter it incorrectly (3 tries I think) it will
    "burn" your SIM making it worthless.





  6. #6
    Aaron
    Guest

    Re: PINs, PUKs, and how to fix them


    "Marty" <[email protected]> wrote in message
    news:[email protected]...
    > Somewhere around Thu, 2 Feb 2006 21:06:50 -0800, while reading
    > alt.cellular.cingular, I think I thought I saw this post from "Aaron"
    > <[email protected]>:
    >
    > >
    > >Ok, you have 2 sets of codes.
    > >SIM codes and Phone Codes..
    > >if one sets a sim code, and enters it incorrectly it locks up and asks

    for
    > >PUK code.
    > >the company can give you this code.. most of the time they make you get a
    > >new sim card tho, its easier.
    > >you can also set a phone pin number, this will also lock the sim card if

    you
    > >enter it too many times in some phones. others you can try as many times

    as
    > >you want and nothing happens, the phone shuts off and you just need to

    turn
    > >it back on.
    > >
    > >if someone puts the wrong sim card in the phone, it will ask fog a

    susbisty
    > >pin.. this is the passcode to "unlock the sim restriction"
    > >if you enter this wrong too many times, the phone locks up and asks for

    PUK
    > >code.. the company CANT give you this code.
    > >most of the time to fix this, you have to contact the manufacture or have

    it
    > >sent out or take it to someone with the tools to unlock a hardlocked

    phone.
    > >
    > >
    > >if you phone asks for PUK no matter what sim you put in the phone it

    needs
    > >to be unlocked by professional unlocker..
    > >
    > >what phone is it, and where are you located?
    > >

    > Thanks for the info. The phone is a Nokia 6590i. I found the manual, and
    > it seems like perhaps there is a "feature" enabled that causes it to ask

    for
    > a security code (default 12345) when a new SIM is installed, which is what

    I
    > did when he locked up the SIM due to entering the wrong PUK code multiple
    > times). I think this is different than the PIN code which protects

    certain
    > settings. If it's entered wrong a few times in a row, the phone will
    > disable entry for 5 minutes. It will not lock up and asked for a PUK code
    > no matter how many times we try. I tried at least 50 times just entering

    a
    > number over and over, trying to get it to ask for the PUK, which I hoped
    > would reset it and allow us to enter a new code.
    >
    > I'm located in the East Bay of SF area (I work in Emeryville, live in
    > Pleasant Hill). I don't really want to spend money on this phone, as it's
    > almost 3 years old and we can get new ones soon - our contract ends in a
    > couple of weeks, and I can get a new plan, either Cingular under my wife's
    > name, or T-Mobile.
    >
    >
    > --
    > Marty - public.forums (at) gmail (dot) com
    > "Those are my principles, and if you don't like them...
    > well, I have others." - Groucho Marx



    in order to fix your phone your going to need some software and a flash
    cable.
    im not sure how much you want to spend.
    the phone isnt worth that much, maybe 20$
    if you want to mail it to me i have the equipment to unlock and flash your
    phone and i wouldnt charge anything.
    i live in washington state.





  7. #7
    Marty
    Guest

    Re: PINs, PUKs, and how to fix them

    Somewhere around Sat, 04 Feb 2006 05:17:10 GMT, while reading
    alt.cellular.cingular, I think I thought I saw this post from "Cliff"
    <[email protected]>:

    >
    >The SIM code is really a user created code that locks the sim from use. The
    >PUK code is one that is inside the phone and is relational to the SIM # but
    >is available from Cingular and is a simple matter of entering the code.
    >
    >In the case of the PUK if you enter it incorrectly (3 tries I think) it will
    >"burn" your SIM making it worthless.
    >

    Yeah, I've learned most of that recently. My son didn't know anything about
    it, and he "burned" the SIM, but we got a new one. Unfortunately, with the
    new one, the phone insists on a "Security Code", and the default doesn't
    work (12345). This one doesn't "burn" the SIM if you enter the wrong
    number, as I tried about 50 times with random numbers. I read in the manual
    that after 5, it disables input for 5 minutes, but it doesn't seem to
    indicate that in any way.

    I was tempted to try to use another phone to get the SIM locked, then try to
    use that SIM in his phone to enter the PUK code and see if it would allow us
    to reset whatever passwords might have been set. But I have no idea if that
    would work, and I don't think the Cingular reps are going to be able to even
    understand my intentions, so I don't bother to ask about it.

    The last rep I spoke to gave me a PUK code for the phone without asking for
    any other information other than the model number. He may have used the
    phone number in addition, but I'm not sure which one it would have been.
    But he said I could use any SIM I have, and that can't be correct (or else
    the code would work for all models of that phone, and be a bit worthless).

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  8. #8
    Marty
    Guest

    Re: PINs, PUKs, and how to fix them

    Somewhere around Sun, 5 Feb 2006 12:43:40 -0800, while reading
    alt.cellular.cingular, I think I thought I saw this post from "Aaron"
    <[email protected]>:

    >in order to fix your phone your going to need some software and a flash
    >cable.
    >im not sure how much you want to spend.
    >the phone isnt worth that much, maybe 20$
    >if you want to mail it to me i have the equipment to unlock and flash your
    >phone and i wouldnt charge anything.
    >i live in washington state.
    >

    Thanks, that's awfully nice of you - unless, of course, you intend to simply
    steal my phone.

    But it's probably not worth it. It would be nice to have as a spare, but
    I'm going to go ahead and get a new phone, probably for all of us. I'll
    have two spares, so it's not worth spending money on another, specially
    since there is a finite chance it will still not work.

    I appreciate the offer. Maybe I'll find someone here that can do it. Or,
    if you're in the Seattle area, maybe I'll bring it up next time I visit my
    relatives (probably in the spring) up there.
    --
    Marty - public.forums (at) gmail (dot) com
    No matter how hard you throw a dead fish in the water,
    it still won't swim.



  9. #9
    Marty
    Guest

    Re: PINs, PUKs, and how to fix them

    Somewhere around Thu, 02 Feb 2006 18:11:20 -0800, while reading
    alt.cellular.cingular, I think I thought I saw this post from Bob Fry
    <[email protected]>:

    >Yes, I know exactly what you're talking about. See this thread:
    >
    >http://tinyurl.com/coys6
    >
    >My lockout problem, identical to yours, had a different cause but the
    >same result: useless phone that not even Cingular can fix. Seems
    >amazing. At least I got a free upgraded phone out of it.


    It could be, although all my other similar phones worked OK with the new
    SIMS (my wife has a cheaper Nokia from the same time, and my son is using my
    old Nokia, which is newer).

    Did you have to extend your contract to get the upgraded phone. I'm
    eligible for some anyway, with contract extension.

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  10. #10
    Aaron
    Guest

    Re: PINs, PUKs, and how to fix them


    "Marty" <[email protected]> wrote in message
    news:[email protected]...
    > Somewhere around Sat, 04 Feb 2006 05:17:10 GMT, while reading
    > alt.cellular.cingular, I think I thought I saw this post from "Cliff"
    > <[email protected]>:
    >
    > >
    > >The SIM code is really a user created code that locks the sim from use.

    The
    > >PUK code is one that is inside the phone and is relational to the SIM #

    but
    > >is available from Cingular and is a simple matter of entering the code.
    > >
    > >In the case of the PUK if you enter it incorrectly (3 tries I think) it

    will
    > >"burn" your SIM making it worthless.
    > >

    > Yeah, I've learned most of that recently. My son didn't know anything

    about
    > it, and he "burned" the SIM, but we got a new one. Unfortunately, with

    the
    > new one, the phone insists on a "Security Code", and the default doesn't
    > work (12345). This one doesn't "burn" the SIM if you enter the wrong
    > number, as I tried about 50 times with random numbers. I read in the

    manual
    > that after 5, it disables input for 5 minutes, but it doesn't seem to
    > indicate that in any way.
    >
    > I was tempted to try to use another phone to get the SIM locked, then try

    to
    > use that SIM in his phone to enter the PUK code and see if it would allow

    us
    > to reset whatever passwords might have been set. But I have no idea if

    that
    > would work, and I don't think the Cingular reps are going to be able to

    even
    > understand my intentions, so I don't bother to ask about it.
    >
    > The last rep I spoke to gave me a PUK code for the phone without asking

    for
    > any other information other than the model number. He may have used the
    > phone number in addition, but I'm not sure which one it would have been.
    > But he said I could use any SIM I have, and that can't be correct (or else
    > the code would work for all models of that phone, and be a bit worthless).
    >
    > --
    > Marty - public.forums (at) gmail (dot) com
    > "Those are my principles, and if you don't like them...
    > well, I have others." - Groucho Marx


    no he gave you the PUK code that is attached to your account, its based off
    your sim.
    the system knows your sim card.

    the only way to get your security code reset is by using something like
    this.
    http://www.odeon.cn/

    you can send it to nokia, but they would probably refuse to unlock the phone
    unless you had proof of purchase and it was under warranty.





  11. #11
    Marty
    Guest

    Re: PINs, PUKs, and how to fix them

    Somewhere around Mon, 6 Feb 2006 23:36:58 -0800, while reading
    alt.cellular.cingular, I think I thought I saw this post from "Aaron"
    <[email protected]>:


    >> The last rep I spoke to gave me a PUK code for the phone without asking

    >for
    >> any other information other than the model number. He may have used the
    >> phone number in addition, but I'm not sure which one it would have been.
    >> But he said I could use any SIM I have, and that can't be correct (or else
    >> the code would work for all models of that phone, and be a bit worthless).


    >
    >no he gave you the PUK code that is attached to your account, its based off
    >your sim.
    >the system knows your sim card.
    >
    >the only way to get your security code reset is by using something like
    >this.
    >http://www.odeon.cn/
    >
    >you can send it to nokia, but they would probably refuse to unlock the phone
    >unless you had proof of purchase and it was under warranty.
    >

    Thanks for the info.

    As for the PUK code, the system knows my sim cards, but I have 3 of them,
    and the rep said I could use any of the cards. That was my point. Maybe he
    gave me the PUK number for the original SIM I had when I got the phone, but
    they sent me new ones, and they don't know which phone each SIM was
    activated for. I could activate each SIM using one phone, then put that sim
    in another phone, and it will work, right?

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  12. #12

    Re: PINs, PUKs, and how to fix them

    Well the IMEI is easy to get just press *#06# and it will pop onto
    the screen. The pin, puks you will have to have more info on the
    phone and model to determine the status of that. But it shouldn't
    be too tough to correct. 2qwik
    qwikmr2@@@@geemail.com remove the @@@and the ee to email me back
    --
    ----------------------------------------------
    Posted with NewsLeecher v3.5 Beta 2
    * Binary Usenet Leeching Made Easy
    * http://www.newsleecher.com/?usenet
    ----------------------------------------------




  • Similar Threads