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  1. #1
    jay
    Guest
    Anyone ever use Cingular's Roadside Assistance?

    I'm thinking about adding this service on my fiance's line.

    The items that particularly interest me are:
    -battery service
    -fuel delivery
    -flat tire assistance
    -lockout assistance

    Have any of you had any experiences with any of these items with Cingular's
    Roadside Assistance?

    Do any of you recommend a different company?
    Thanks,
    Ja





    See More: Roadside Assistance




  2. #2
    DotCom
    Guest

    Re: Roadside Assistance

    I have it...I have never used it yet but I do have it. The kewl thing is
    that it states that as long as you are a subscriber and have your phone with
    you, the services for it are also available to you if you are in a car of
    someone else who has a problem. (I call that insurance) <s>
    dotcom

    "jay" <[email protected]> wrote in message
    news:[email protected]...
    Anyone ever use Cingular's Roadside Assistance?

    I'm thinking about adding this service on my fiance's line.

    The items that particularly interest me are:
    -battery service
    -fuel delivery
    -flat tire assistance
    -lockout assistance

    Have any of you had any experiences with any of these items with Cingular's
    Roadside Assistance?

    Do any of you recommend a different company?
    Thanks,
    Ja





  3. #3
    Lisa Drake
    Guest

    Re: Roadside Assistance

    I have it, and had to use it once. They kept telling me they couldn't
    find anyone willing to come help me and that they would call me back.
    Finally after about 3 hours of not being able to find any help, I got my
    own tow truck and got Cingular to pay me back for it.
    I don't have the service anymore, needless to say.

    In article <[email protected]>,
    "DotCom" <[email protected]> wrote:

    > I have it...I have never used it yet but I do have it. The kewl thing is
    > that it states that as long as you are a subscriber and have your phone with
    > you, the services for it are also available to you if you are in a car of
    > someone else who has a problem. (I call that insurance) <s>
    > dotcom
    >
    > "jay" <[email protected]> wrote in message
    > news:[email protected]...
    > Anyone ever use Cingular's Roadside Assistance?
    >
    > I'm thinking about adding this service on my fiance's line.
    >
    > The items that particularly interest me are:
    > -battery service
    > -fuel delivery
    > -flat tire assistance
    > -lockout assistance
    >
    > Have any of you had any experiences with any of these items with Cingular's
    > Roadside Assistance?
    >
    > Do any of you recommend a different company?
    > Thanks,
    > Ja
    >
    >




  4. #4
    DotCom
    Guest

    Re: Roadside Assistance

    If I may ask Lisa, where were you and what type service did you need? Was
    there a particular reason they couldn't get someone to come out? I don't
    want this service if it's not dependable. Can you give us some more
    details?
    Thank you,
    dotcom

    "Lisa Drake" <[email protected]> wrote in message
    news:[email protected]...
    I have it, and had to use it once. They kept telling me they couldn't
    find anyone willing to come help me and that they would call me back.
    Finally after about 3 hours of not being able to find any help, I got my
    own tow truck and got Cingular to pay me back for it.
    I don't have the service anymore, needless to say.

    In article <[email protected]>,
    "DotCom" <[email protected]> wrote:

    > I have it...I have never used it yet but I do have it. The kewl thing is
    > that it states that as long as you are a subscriber and have your phone
    > with
    > you, the services for it are also available to you if you are in a car of
    > someone else who has a problem. (I call that insurance) <s>
    > dotcom
    >
    > "jay" <[email protected]> wrote in message
    > news:[email protected]...
    > Anyone ever use Cingular's Roadside Assistance?
    >
    > I'm thinking about adding this service on my fiance's line.
    >
    > The items that particularly interest me are:
    > -battery service
    > -fuel delivery
    > -flat tire assistance
    > -lockout assistance
    >
    > Have any of you had any experiences with any of these items with
    > Cingular's
    > Roadside Assistance?
    >
    > Do any of you recommend a different company?
    > Thanks,
    > Ja
    >
    >






  5. #5
    Jeri
    Guest

    Re: Roadside Assistance


    "jay" <[email protected]> wrote in message
    news:[email protected]...
    > Anyone ever use Cingular's Roadside Assistance?
    >
    > I'm thinking about adding this service on my fiance's line.
    >
    > The items that particularly interest me are:
    > -battery service
    > -fuel delivery
    > -flat tire assistance
    > -lockout assistance
    >
    > Have any of you had any experiences with any of these items with
    > Cingular's
    > Roadside Assistance?
    >
    > Do any of you recommend a different company?
    > Thanks,
    > Ja
    >
    >


    I used it once - had a dead battery and they sent a service truck out to
    give me a jump start - took about 20 minutes - I was in Euless, Texas -
    also they called me later to ask if I was satisified with the service - -
    and when I first called gave me a confirmation number and told me to call
    back if no one had arrived in 40 minutes - this was about 2 years ago so
    don't know if this is standard service of if I had good luck! If they hadn't
    gotten my car started they would have towed my car but can't remember how
    many miles it was before I would have had to pay additional charges/





  6. #6
    Lisa Drake
    Guest

    Re: Roadside Assistance

    I was in Concord NC, near Charlotte. At a major intersection right near
    Interstate 485/85. I think it was August a year ago. I have no idea
    why they couldn't get anyone to come, because when gave up and called a
    tow truck myself, they came within 15 minutes. The Cingular rep never
    told me why they were having a problem getting someone to help me.

    The rep sounded like they were somewhere in Canada (based on his
    accent), FWIW.


    In article <[email protected]>,
    "DotCom" <[email protected]> wrote:

    > If I may ask Lisa, where were you and what type service did you need? Was
    > there a particular reason they couldn't get someone to come out? I don't
    > want this service if it's not dependable. Can you give us some more
    > details?
    > Thank you,
    > dotcom
    >
    > "Lisa Drake" <[email protected]> wrote in message
    > news:[email protected]...
    > I have it, and had to use it once. They kept telling me they couldn't
    > find anyone willing to come help me and that they would call me back.
    > Finally after about 3 hours of not being able to find any help, I got my
    > own tow truck and got Cingular to pay me back for it.
    > I don't have the service anymore, needless to say.
    >
    > In article <[email protected]>,
    > "DotCom" <[email protected]> wrote:
    >
    > > I have it...I have never used it yet but I do have it. The kewl thing is
    > > that it states that as long as you are a subscriber and have your phone
    > > with
    > > you, the services for it are also available to you if you are in a car of
    > > someone else who has a problem. (I call that insurance) <s>
    > > dotcom
    > >
    > > "jay" <[email protected]> wrote in message
    > > news:[email protected]...
    > > Anyone ever use Cingular's Roadside Assistance?
    > >
    > > I'm thinking about adding this service on my fiance's line.
    > >
    > > The items that particularly interest me are:
    > > -battery service
    > > -fuel delivery
    > > -flat tire assistance
    > > -lockout assistance
    > >
    > > Have any of you had any experiences with any of these items with
    > > Cingular's
    > > Roadside Assistance?
    > >
    > > Do any of you recommend a different company?
    > > Thanks,
    > > Ja
    > >
    > >

    >
    >




  7. #7
    kc5fm
    Guest

    Re: Roadside Assistance

    jay wrote:

    > Do any of you recommend a different company?


    I recommend GM Motor Club <http://www.gmmotorclub.com/standardsite>.

    It costs $49.95 per year ($4.16 per month). That is cheaper than AAA
    in Oklahoma. It comes with much the same benefits as AAA. Their
    service providers are convenient for me to use. The longest I have had
    to wait was an hour for a lockout on the other side of the County.

    I have not experienced any loss of service with this group. For
    example, my daughter's car developed an intermittent problem. We towed
    it to repair. They found nothing. We drove it away. It broke down
    (same day). They towed it back. NO additional charge and they did not
    cancel our membership.

    With the GM club (GM Car NOT required), you get map routings, travel
    discounts, ex. meals, motels, etc.

    With Cingular's service, service is limited to $50 per service event at
    a cost of $2.99 per month ($35.88). It only provides the services you
    mentioned.

    Finally, that's $35.88 per phone (about the same cost as Triple AAA).
    My wife and I both have coverage with the GM plan for the $49.95 cost.

    Let me know how more I can help.


    Lloyd Colston
    http://mayescem.ld.net
    Home to Low Cost Communications




  8. #8
    Jeffrey Kaplan
    Guest

    Re: Roadside Assistance

    It is alleged that jay claimed:

    > Anyone ever use Cingular's Roadside Assistance?


    Nope.

    > I'm thinking about adding this service on my fiance's line.
    >
    > The items that particularly interest me are:
    > -battery service
    > -fuel delivery
    > -flat tire assistance
    > -lockout assistance


    I get all that and more from AAA. And it follows me, not my car and
    not my phone.

    > Do any of you recommend a different company?


    AAA. Basic rate is $48 per year, billed annually. More details here:
    <http://www.aaa.com/aaa/240/sne/membership/manual/membershipmanual.html>
    Oh look... AAA members get a discount on Cingular national plans of $40
    or more: http://ww2.aaa.com/aaa/240/sne/membe...lar/index.html

    (Note, the above URLS are for AAA Southern New England)

    --
    Jeffrey Kaplan www.gordol.org
    The from userid is killfiled Send personal mail to gordol

    "I think I... loved Talia." (Cmdr. Ivanova, B5 "Ceremonies Of Light
    And Dark")



  9. #9
    Bud Stein
    Guest

    Re: Roadside Assistance

    jay wrote:
    > Anyone ever use Cingular's Roadside Assistance? . . . Have any
    > of you had any experiences with any of these items with Cingular's
    > Roadside Assistance?


    Jay,

    We used the option to have a vehicle towed to a local shop of our
    choice. We had to wait over an hour but I am not sure what the
    wait time would have been if we had called a tow directly that
    evening. It was a busy Friday night in a medium size city.

    Bud Stein



  10. #10
    Ernie Klein
    Guest

    Re: Roadside Assistance

    In article <[email protected]>,
    Jeffrey Kaplan <[email protected]> wrote:

    > It is alleged that jay claimed:
    >
    > > Anyone ever use Cingular's Roadside Assistance?

    >
    > Nope.
    >
    > > I'm thinking about adding this service on my fiance's line.
    > >
    > > The items that particularly interest me are:
    > > -battery service
    > > -fuel delivery
    > > -flat tire assistance
    > > -lockout assistance

    >
    > I get all that and more from AAA. And it follows me, not my car and
    > not my phone.
    >
    > > Do any of you recommend a different company?

    >
    > AAA. Basic rate is $48 per year, billed annually. More details here:
    > <http://www.aaa.com/aaa/240/sne/membership/manual/membershipmanual.html>
    > Oh look... AAA members get a discount on Cingular national plans of $40
    > or more: http://ww2.aaa.com/aaa/240/sne/membe...lar/index.html
    >
    > (Note, the above URLS are for AAA Southern New England)


    Must be an east thing. I see no reference to Cingular or discount on
    any mobile phone service on the CSAA (California State Auto Association,
    i.e. AAA in Calif) at all.

    --
    -Ernie-

    "There are only two kinds of computer users -- those who have
    suffered a catastrophic hard drive failure, and those who will."

    Have you done your backup today?



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