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- 03-22-2006, 11:59 PM #31John NavasGuest
Re: Cingular Customer Service (and the run around)
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on Wed, 22 Mar 2006
23:23:17 -0600, [email protected] (Paula Thomson) wrote:
> I am wondering what they could do if you just didnt pay it. ...wonder
>if anone kows.
>...
Send it to collection. Suspend your account. Ding your credit.
--
Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
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- 03-23-2006, 10:36 AM #32MartyGuest
Re: Cingular Customer Service (and the run around)
Somewhere around Wed, 22 Mar 2006 23:23:17 -0600, while reading
alt.cellular.cingular, I think I thought I saw this post from
[email protected] (Paula Thomson):
> I am wondering what they could do if you just didnt pay it. ...wonder
>if anone kows.
[lots of unintelligible snippage]
Anyone want to second a motion to ban webtv from newsgroups?
--
Marty - public.forums (at) gmail (dot) com
"Those are my principles, and if you don't like them...
well, I have others." - Groucho Marx
- 03-25-2006, 02:15 AM #33David W StudemanGuest
Re: Cingular Customer Service (and the run around)
On Wed, 22 Mar 2006 23:23:17 -0600, Paula Thomson wrote:
> I am wondering what they could do if you just didnt pay it. ...wonder
> if anone kows.
> As far as I am concerned the company should be called CINGULAR CUCKS.
> Here is my experience. I got a cingular last August and at first
> thought it was going to be cool.
> No roam charges...roll over minutes...ah. The first time I went
> fifty miles out of town. ...it sas emergaency calls only.... and almost
> everytime...I guess you get free roam because they dont let you ..
> So thenwhen i really needed it at the airport....sim card rejected.
> I had us cell previoulsly and could always at least call then..but ot
> with CINGULAR CUCKS...no with sim card rejected...couldnt even dial the
> 611...I had to walk around the airport to find someone with a
> cingular....
> So when I called they said that it was my sim card..and they could fix
> it by having me turn off the cell and turn it bak on while they
> supposedly took out a code..which is all a total bunch of bunk.
> On that trip this happened six or seven times...and frequently other
> times ..if I would get a mile down the road. ThEN i REMEMBER i had a
> friend that said she couldnt even call out from her own house.
> I called cingular several times and got a different answer each time.
> Finally they said if I would take it in that they woudl give me a free
> sim card...
> So the phone got so bad today that it just didnt work...period..so I
> went there
> They called in and verified they couldnt give me a sim card but the
> company would credit me for it...I havent got the bill but am all ready
> for it to be yet ANOTHER pack of lies.
> So after they said they would credit me for it.....the phone didnt
> work even after they put the sim card in...of course no offer to replace
> it..as it is obvious they probably sold me a used one. One theory i HAVE
> IS THAT YOU DONT GET A NEW SIM CARD INT THE FIRST PLACE. ..after all
> they could even just put a nice shiny new front on your phone.
> So their next story was I needed a new phone....I was really
> contemplating jus stopping the contract..but decided to go ahead and
> quit maybe a year early..even though I am gatting robbed. If I knocka a
> year off...thats six hundredd dollars..even though I pay them one
> fifty..and again that is inconsistent...they say one price then
> another....
> I bought the stupid phone, and even got insurance...for another thirty
> will what seemed to be a huge tax...on it.
> But they didnt offer to give me my old phone....but I WENT AHEAD AND
> PUT IT IN MY PURSE... ..so after one hundred and nine dollars...I had
> yet another one of therir monstrosities...Well at least it worked ..we
> hope it continues..then when I got home i was looking at my old phone
> and then realized I couldnt retrieve my address list. My old us cell, I
> can still read my address list...So I opened it and decided to mess with
> it. My old phone that doesnt work with the new sim card.....the sob
> didnt put the battery back in it....
> So I will certainly appreciate it if I can print your letter and put
> it everywhere...
> But even worse this is the way everything is getting. Its kind of like
> a heavy at a carnival..
Cucks? That sounds like Kucks. There are many factors involved with bad
reception, not the least of which is the "nimby" crowd who make sure a
tower could not be built near them. As far as customer service and the
technology used, I won't touch Verizon or Sprint with YOUR hands even. My
only gripe is that Cingular is way too vague with their coverage maps
whereas T-Mobile will tell you exactly where its towers are in a given
area and even show whether weak, fair, good, or excellent coverage is
available at your exact point. With any cellular service, there WILL be
outages due to even upgrades and then equipment failure and the other
stuff that ISN'T supposed to happen. I'm happy cellular service is now
even useable, several years ago, it was a miracle just to finish a
conversation on one.
As far as just not paying, what will happen at first is they cut the
service and suspend the account. Eventually, the amount the bill reached
by then, usually three months or more, will go to collection and then an
agency. You DO have time to see if it will work for you and can cancel
and walk away if it doesn't. The only people who do get screwed are those
who are past that grace period and move to a poor coverage area.
Dave
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