Results 1 to 15 of 73
- 08-11-2006, 08:16 PM #1Guest
Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
working as a USB modem? This is a function that the phone is suppose to
support. The Cingular website doesn't seem to address this, except for
this article I found on their message board.
http://forums.cingular.com/cng/board....id=5912#M5912
I tried the above and get a problem when I connect... Notice on the
message board there are two sets of connection parameters. One says,
use no username or password and just make the Microsoft Networking
manager connect using number *99#....
At the bottom of the message it says (if your using a Bluetooth device)
use *99***1# and [email protected] password: CINGULAR1.
Neither work for me... Also, wanted to point out this came from
Cingular's offical message boards at www.cingular.com from a end-user,
not their support staff (how sad is that). This is why I'm turning to
this ng, because I really beleive the cell provider could care less if
their customers know how to use the product. After an hour they were
ready to get HTC support on the phone (HTC is the company that actually
built the 2125 phone) The phone's not the problem.. The problem is
connecting to their server.
You have to love how in the US, we pay premimum prices for cell
service, are given bait and hook "deals" on new phones with contract
and then the service providers do a poor job of knowing their
product..... Just trying to use the phone as a modem, one of it's core
features granted by its creator... yet Cingular doesn't know how to
document this or support it.
› See More: Using Cingular 2125 as USB modem with Laptop...
- 08-11-2006, 11:32 PM #2CliffGuest
Re: Using Cingular 2125 as USB modem with Laptop...
<[email protected]> wrote in message
news:[email protected]...
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
>
>
http://forums.cingular.com/cng/board....id=5912#M5912
>
> I tried the above and get a problem when I connect... Notice on the
> message board there are two sets of connection parameters. One says,
> use no username or password and just make the Microsoft Networking
> manager connect using number *99#....
>
> At the bottom of the message it says (if your using a Bluetooth device)
> use *99***1# and [email protected] password: CINGULAR1.
>
> Neither work for me... Also, wanted to point out this came from
> Cingular's offical message boards at www.cingular.com from a end-user,
> not their support staff (how sad is that). This is why I'm turning to
> this ng, because I really beleive the cell provider could care less if
> their customers know how to use the product. After an hour they were
> ready to get HTC support on the phone (HTC is the company that actually
> built the 2125 phone) The phone's not the problem.. The problem is
> connecting to their server.
>
> You have to love how in the US, we pay premimum prices for cell
> service, are given bait and hook "deals" on new phones with contract
> and then the service providers do a poor job of knowing their
> product..... Just trying to use the phone as a modem, one of it's core
> features granted by its creator... yet Cingular doesn't know how to
> document this or support it.
>
How does the phone work on a call? Can you get medianet on the phone? I
think that pretty much is the extent of Cingular's obligation to the device
and the user, right? Do you have a data connect plan? If so then call
customer care and have them transfer you to the data support department.
Don't have a data plan? Just wait - someone in this NG will help you out
but don't expect Cingular to do it - they won't. You gotta pay to play!
- 08-11-2006, 11:41 PM #3Guest
Re: Using Cingular 2125 as USB modem with Laptop...
[email protected] wrote:
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
To use the phone as a modem requires a feature called CSD, which might
still be available, but is not offered.
When I asked why I couldn't fax using Motorola Phone Tools, they said that
feature was no longer supported.
If you are trying to connect to the internet, that is a different thing
entirely, and should work fine.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
- 08-12-2006, 12:35 AM #4Guest
Re: Using Cingular 2125 as USB modem with Laptop...
>
> How does the phone work on a call? Can you get medianet on the phone? I
> think that pretty much is the extent of Cingular's obligation to the device
> and the user, right? Do you have a data connect plan? If so then call
> customer care and have them transfer you to the data support department.
> Don't have a data plan? Just wait - someone in this NG will help you out
> but don't expect Cingular to do it - they won't. You gotta pay to play!
1. I have an "unlimited" SmartPhone data connect plan.
2. On the startup disc (Cinuglar branded mind you), the USB modem
driver is one of two apps available to install on the PC.
3. Using the phone as a modem is an advertised feature of SmartPhones
in general, on Microsoft site (Microsoft developed the OS, and Mobile
5.0 platform). Multiple review sites as well as reports in the cingular
message board say that you can plug the phone into a laptop and though
the USB cable and the modem connect software use it as a modem using
Cingular's EDGE data service and the Unlimited SmartPhone data plan
covers this.
I was on the phone with Cingular support an hour before I got a sales
rep who could tell me "yes, it can be done" then he couldn't figure out
how to do it... He was doing the best he could with the information
given, I don't falt him...
Now for a bit more of a rant (sorry Cingular, you're potential
customers need to know this): A customer pays rougly $280 for a
high-end cell phone (Cingular 2125 in this case) packaged with
features, I sign up for the unlimited data plan for this device and
right away I'm let down..... Out of the box, this rather complex,
feature rich device only has a 30-page "Quick Start Guide". I had to go
on-line to HTC's site to download the full manual in PDF format....
Most of the information I've gotten on the phone is from ourside of
Cingular's support or their website.
Of course Cingular's goal is to make money, I'm just shocked at how
little they seem to care... When you're in an area where you have four
bars with no poblem, but no Internet or WiFi for miles and you need to
get on-line with you laptop and do some work, being able to use the
phone as a modem is a major selling point.... Cingular should make it
their job to know these sort of things, simply put they haven't...
However, I have signed a two your contract with them stating they
would...
If I take my laptop and cell phone into a Cingular store they aren't
going to be able to help me, that's just a gut feeling, but it's
probably my next option... I'll let you know how it goes.
While I know it's not possible, if you think about it we should be able
to sue for damages in these types of instances. They lock us into a
contract and as part of that agreement they are suppose to provide
support for services rendered, to a reasonable degree they are
responsible for that... and if they can't and they consume a large
amount of a consumers time (hours in this case) and their inability to
provide support is the reason for that lost time, I think a claim for
damages should be possible... I know little about the legal system, but
there's enough in my attorney's retainer that I'm thinking about making
a call just to find out.
..
- 08-12-2006, 10:43 AM #5Guest
Re: Using Cingular 2125 as USB modem with Laptop...
Found the answer to my problem and wanted to post it for anyone else
having this problem.....
I'm providing detailed steps, because I know how frustrating it can be
not knowing if you have done everything properly.... and Cingular
support was very unhelpful on this subject. I spoke with them twice
and neither support rep could even tell me if I needed to activate
something on the phone to enable it as a modem. The owners manual for
the 2125 (which doesn't actually come with the phone, but has to be
downloaded) states that you "may not need a username and password", in
fact you do need a username and password and in my two support calls, I
was transfered a total of four times and none of support staff I spoke
with had a clue what I was talking about when I mentioned using the
*99# "number" to dial-in. One support rep even told me "I don't think
you can use the phone to do that without bluetooth".
This works if you have Cingular's Unlimited SmartPhone data connect
plan and a Cingular 2125 phone (probably also works with Audiovox
SMT5600 since the two are using very similar OS firmware). To use the
Cingular 2125 as a modem over USB. Using bluetooth instead of USB
cable, these steps work.
1. Install the HTC USB modem driver supplied with the phone (it's on
the getting started CD)
2. On the phone, "click" Start, More, More browse untill you find the
Accessories folder, click on that folder and you'll find Calculator,
Download Agrent, ModemLink, etc... "click" on ModemLink
3. Plug the phone into the USB cable, connect it to the laptop
4. Let ActiveSync finish, then close it.
5. On the ModemLink properties screen, make sure for Connection: USB is
selected (IrCOMM is default), baud rate will be greyed out and default
to unused (ok), For access point name enter: wap.cingular. When all
settings are correct, select Activate
4. On the PC, go to Control Panel, Network Connections and create a new
network connection. A connection "wizard" will pop up. The wizard will
be a set of steps, each step providing a Next button. The steps using
Windows XP or XP with Service Pack 2 are as follows:
For Step 1: Connect to Internet
For Step 2: Set up my connection manually
For Step 3: Connect using a dial-up modem
For Step 4: Enter "Cingular" for ISP name (any name will actually work)
For Step 5: Enter *99# for the phone number
For Step 6: Enter [email protected] for username and CINGULAR1 as
the password
5. You're all set, you can right-click on the new connection icon and
select "Connect" it will dial... you should then get a dialog box on
your laptop screen stating "registering...".
6. When you're ready to stop. On the laptop, right-click on the
connection icon and select "Disconnect". Then on the phone you'll need
to navigate back tot he ModemLink properties and select Deactivate.
All steps above steps will work with a desktop computer as well. I
state laptop, because most people will be using the phone in the way,
with a laptop.
[email protected] wrote:
> Has anyone been able to get the Cingular 2125 (or Audiovox SMT5600)
> working as a USB modem? This is a function that the phone is suppose to
> support. The Cingular website doesn't seem to address this, except for
> this article I found on their message board.
>
> http://forums.cingular.com/cng/board....id=5912#M5912
>
> I tried the above and get a problem when I connect... Notice on the
> message board there are two sets of connection parameters. One says,
> use no username or password and just make the Microsoft Networking
> manager connect using number *99#....
>
> At the bottom of the message it says (if your using a Bluetooth device)
> use *99***1# and [email protected] password: CINGULAR1.
>
> Neither work for me... Also, wanted to point out this came from
> Cingular's offical message boards at www.cingular.com from a end-user,
> not their support staff (how sad is that). This is why I'm turning to
> this ng, because I really beleive the cell provider could care less if
> their customers know how to use the product. After an hour they were
> ready to get HTC support on the phone (HTC is the company that actually
> built the 2125 phone) The phone's not the problem.. The problem is
> connecting to their server.
>
> You have to love how in the US, we pay premimum prices for cell
> service, are given bait and hook "deals" on new phones with contract
> and then the service providers do a poor job of knowing their
> product..... Just trying to use the phone as a modem, one of it's core
> features granted by its creator... yet Cingular doesn't know how to
> document this or support it.
- 08-12-2006, 11:25 AM #6John NavasGuest
Re: Using Cingular 2125 as USB modem with Laptop...
On 11 Aug 2006 23:35:30 -0700, [email protected] wrote in
<[email protected]>:
>> How does the phone work on a call? Can you get medianet on the phone? I
>> think that pretty much is the extent of Cingular's obligation to the device
>> and the user, right? Do you have a data connect plan? If so then call
>> customer care and have them transfer you to the data support department.
>> Don't have a data plan? Just wait - someone in this NG will help you out
>> but don't expect Cingular to do it - they won't. You gotta pay to play!
>
>1. I have an "unlimited" SmartPhone data connect plan.
That's only intended for phone use. Cingular won't help you with other
"tethered" devices unless you upgrade to a laptop data connect package.
>2. On the startup disc (Cinuglar branded mind you), the USB modem
>driver is one of two apps available to install on the PC.
Irrelevant.
>3. Using the phone as a modem is an advertised feature of SmartPhones
>in general, on Microsoft site (Microsoft developed the OS, and Mobile
>5.0 platform). Multiple review sites as well as reports in the cingular
>message board say that you can plug the phone into a laptop and though
>the USB cable and the modem connect software use it as a modem using
Yes, if you have the proper package. If you don't, then you're on your
own.
>Cingular's EDGE data service and the Unlimited SmartPhone data plan
>covers this.
No, that would be a laptop connect package.
>Now for a bit more of a rant (sorry Cingular, you're potential
>customers need to know this): A customer pays rougly $280 for a
>high-end cell phone (Cingular 2125 in this case) packaged with
>features, I sign up for the unlimited data plan for this device and
>right away I'm let down..... Out of the box, this rather complex,
>feature rich device only has a 30-page "Quick Start Guide". I had to go
>on-line to HTC's site to download the full manual in PDF format....
You didn't sign up for laptop connect, so it's unrealistic to expect
that support from Cingular. How much you paid for the phone is
irrelevant.
>Most of the information I've gotten on the phone is from ourside of
>Cingular's support or their website.
The Cingular support forums are actually quite good.
>[SNIP rest of rant]
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 08-12-2006, 11:27 AM #7John NavasGuest
Re: Using Cingular 2125 as USB modem with Laptop...
On 12 Aug 2006 09:43:06 -0700, [email protected] wrote in
<[email protected]>:
>I'm providing detailed steps, ...
Detailed steps are readily available in the FAQ below.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 08-12-2006, 01:32 PM #8Guest
Re: Using Cingular 2125 as USB modem with Laptop...
[email protected] wrote:
> Found the answer to my problem and wanted to post it for anyone else
> having this problem.....
> I'm providing detailed steps, because I know how frustrating it can be
> not knowing if you have done everything properly.... and Cingular
This is not "using the cellphone as a modem".
That's why I asked for clarification of what you were trying to do.
If you were to do a google search of "tethered laptop cingular", I think
you would get plenty of hits, or, if you had said that you wanted to
connect to the internet, you might have been pointed to the Wiki page that
John mentions.
You still can't use your phone as a modem, as a substitute for a modem in a
PC to a landline.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
- 08-12-2006, 04:45 PM #9Guest
Re: Using Cingular 2125 as USB modem with Laptop...
This is "using the cell phone as a modem", that's why it's called a
"HTC modem driver", that's why if you look through the steps for
setting up a network connection it you select which "modem" you want to
use and also why on the Cingular 2125 device its self, the dialog you
access to turn this feature on is called... You guessed it, ModemLink.
In fact, you certainly can use the phone as a modem if you have a
dial-up ISP you can enter the phone number and username and password, I
tried it with an AOL account that I've kept alive as a backup but
seldom use. Again, this is why it's called ModemLink on the device.
So your information is wrong.
Regardless, Cingular support couldn't even tell me how to setup
Activate the device to be used in this why... They had no clue about
the ModemLink option on the phone (which is Cingular branded).
If you consider that this phone is one of their nicer models, not the
most expensive by a few hundred, but still far from the freebie crap.
One would think they would at least try to be able to answer a tech
support question like (and this is what I ask verbatim)
"I need help using my Cingular 2125 as a USB modem to connect my laptop
to the Internet, having the modem use the Cingular EDGE data service".
The word "tethered" would have only confused them more and would likely
confuse a lot of people. It doesn't appear anywhere on the Cingular
website (except perhaps the user message board) or in the user manual.
[email protected] wrote:
> [email protected] wrote:
> > Found the answer to my problem and wanted to post it for anyone else
> > having this problem.....
>
> > I'm providing detailed steps, because I know how frustrating it can be
> > not knowing if you have done everything properly.... and Cingular
>
> This is not "using the cellphone as a modem".
>
> That's why I asked for clarification of what you were trying to do.
>
> If you were to do a google search of "tethered laptop cingular", I think
> you would get plenty of hits, or, if you had said that you wanted to
> connect to the internet, you might have been pointed to the Wiki page that
> John mentions.
>
> You still can't use your phone as a modem, as a substitute for a modem in a
> PC to a landline.
>
>
> --
> ---
> Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
- 08-12-2006, 07:27 PM #10John NavasGuest
Re: Using Cingular 2125 as USB modem with Laptop...
On 12 Aug 2006 15:45:30 -0700, [email protected] wrote in
<[email protected]>:
>This is "using the cell phone as a modem", that's why it's called a
>"HTC modem driver", that's why if you look through the steps for
>setting up a network connection it you select which "modem" you want to
>use and also why on the Cingular 2125 device its self, the dialog you
>access to turn this feature on is called... You guessed it, ModemLink.
>
>In fact, you certainly can use the phone as a modem if you have a
>dial-up ISP you can enter the phone number and username and password, I
>tried it with an AOL account that I've kept alive as a backup but
>seldom use. Again, this is why it's called ModemLink on the device.
>
>So your information is wrong.
I'm afraid you're the one that's wrong: A GSM phone has no real dialup
modem, just a sort of virtual modem which makes a connection to a
carrier's IWU (Inter Working Unit), located in some service center. The
IWU has the actual modem that can make analog data calls and/or fax
calls over the PSTN (public switched telephone network). If the carrier
doesn't provide an IWU, or if your account isn't provisioned for CSD
(Circuit Switched Data), then a GSM phone cannot make data and/or fax
calls. If your account is provisioned for CSD, then all you need is to
install the phone as a modem with Windows Dial-Up Networking.
A regular dialup modem cannot be made to work over a GSM voice channel
because of the audio compression used in the GSM voice channel.
>Regardless, Cingular support couldn't even tell me how to setup
>Activate the device to be used in this why... They had no clue about
>the ModemLink option on the phone (which is Cingular branded).
>
>If you consider that this phone is one of their nicer models, not the
>most expensive by a few hundred, but still far from the freebie crap.
>One would think they would at least try to be able to answer a tech
>support question like (and this is what I ask verbatim)
As I wrote previously, you can't expect support when you're not paying
for the correct feature.
>"I need help using my Cingular 2125 as a USB modem to connect my laptop
>to the Internet, having the modem use the Cingular EDGE data service".
>
>The word "tethered" would have only confused them more and would likely
>confuse a lot of people. It doesn't appear anywhere on the Cingular
>website (except perhaps the user message board) or in the user manual.
I'm afraid you're wrong on this too -- see
"Wireless Data Service Terms and Conditions"
<http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
(or <http://tinyurl.com/mxcgh>):
Furthermore, unlimited plans (except for DataConnect and Blackberry
Tethered) cannot be used for any applications that TETHER the device
(through use of, including without limitation, connection kits, other
phone/PDA-to-computer accessories, Bluetooth® or any other wireless
technology) to laptops, PCs, or other equipment for any purpose.
Service is not intended to provide full-time connections, and the
Service may be discontinued after a significant period of inactivity
or after sessions of excessive usage. Cingular reserves the right to
(i) limit throughput or amount of data transferred, deny Service
and/or terminate Service, without notice, to anyone it believes is
using the Service in any manner prohibited above or whose usage
adversely impacts its network or service levels and (ii) protect its
network from harm, which may impact legitimate data flows.
[emphasis added]
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 08-12-2006, 11:01 PM #11Guest
Re: Using Cingular 2125 as USB modem with Laptop...
[email protected] wrote:
> In fact, you certainly can use the phone as a modem if you have a
> dial-up ISP you can enter the phone number and username and password, I
> tried it with an AOL account that I've kept alive as a backup but
> seldom use. Again, this is why it's called ModemLink on the device.
That doesn't work for me, and comes up as a question in this group more
often than "why is my Motorola charger so slow".
Did you really dial into an AOL link, or connect to the account via
MEdiaNet?
If you put your home phone number in to that configuration screen, does it
dial your home phone? I don't think it will.
What does your account list as features?
> So your information is wrong.
That could be, but I would like to know what your feature list is, so I can
compare it to mine.
> The word "tethered" would have only confused them more and would likely
> confuse a lot of people. It doesn't appear anywhere on the Cingular
> website (except perhaps the user message board) or in the user manual.
http://www.cingular.com/media/media_legal uses "tethered" with exactly
this meaning.
http://www.cingular.com/customer_service/phones_devices phone & device
support. Search for tether.
If you select the 2125 and look at "Features & Specifications", tethering
is listed there.
If you select "Connect device and laptop/PDA to access internet", you will
find instructions for a Bluetooth connection, no USB, which is frustrating,
but the details are similar.
That's why I asked if you needed a modem to dial into something specific,
or if you were trying to access the internet, which is readily available,
and apparently now working for you.
Getting the access that you wanted is a FAQ in this group, and almost
documented on the Cingular phone & device support pages.
--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
- 08-12-2006, 11:19 PM #12Guest
Re: Using Cingular 2125 as USB modem with Laptop...
You're being unrealistic (or a prick, I can't tell... perhaps you
honestly believe the average user should understand all of this
technical infomation to be able to use the device in this way..... if
that's the case, I think you're wrong, but obviously we won't agree on
that).
I think you have to account for a certain level of abstraction for the
common user.... Why do I care if technically the phone is a isn't doing
the exact same thing as "real" modem, why do I care if it's virtual?
It's a case where you're technically acurate, but in detailing that
you're missing the entire point....
To the user who doesn't wish to know to know all the technical details
and just wants to make the damn thing work the reality as painted in
the user manual and listed as an advertised feature is that the device
can be "used as a modem" virtual or not has no relivance, the technical
jargon of how it behaves as a modem (virtual modem) has little
relivance....
A user shouldn't be expected to go search Wikipedia to find support
answers...
John Navas wrote:
> On 12 Aug 2006 15:45:30 -0700, [email protected] wrote in
> <[email protected]>:
>
> >This is "using the cell phone as a modem", that's why it's called a
> >"HTC modem driver", that's why if you look through the steps for
> >setting up a network connection it you select which "modem" you want to
> >use and also why on the Cingular 2125 device its self, the dialog you
> >access to turn this feature on is called... You guessed it, ModemLink.
> >
> >In fact, you certainly can use the phone as a modem if you have a
> >dial-up ISP you can enter the phone number and username and password, I
> >tried it with an AOL account that I've kept alive as a backup but
> >seldom use. Again, this is why it's called ModemLink on the device.
> >
> >So your information is wrong.
>
> I'm afraid you're the one that's wrong: A GSM phone has no real dialup
> modem, just a sort of virtual modem which makes a connection to a
> carrier's IWU (Inter Working Unit), located in some service center. The
> IWU has the actual modem that can make analog data calls and/or fax
> calls over the PSTN (public switched telephone network). If the carrier
> doesn't provide an IWU, or if your account isn't provisioned for CSD
> (Circuit Switched Data), then a GSM phone cannot make data and/or fax
> calls. If your account is provisioned for CSD, then all you need is to
> install the phone as a modem with Windows Dial-Up Networking.
>
> A regular dialup modem cannot be made to work over a GSM voice channel
> because of the audio compression used in the GSM voice channel.
>
> >Regardless, Cingular support couldn't even tell me how to setup
> >Activate the device to be used in this why... They had no clue about
> >the ModemLink option on the phone (which is Cingular branded).
> >
> >If you consider that this phone is one of their nicer models, not the
> >most expensive by a few hundred, but still far from the freebie crap.
> >One would think they would at least try to be able to answer a tech
> >support question like (and this is what I ask verbatim)
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
>
> >"I need help using my Cingular 2125 as a USB modem to connect my laptop
> >to the Internet, having the modem use the Cingular EDGE data service".
> >
> >The word "tethered" would have only confused them more and would likely
> >confuse a lot of people. It doesn't appear anywhere on the Cingular
> >website (except perhaps the user message board) or in the user manual.
>
> I'm afraid you're wrong on this too -- see
> "Wireless Data Service Terms and Conditions"
> <http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
> (or <http://tinyurl.com/mxcgh>):
>
> Furthermore, unlimited plans (except for DataConnect and Blackberry
> Tethered) cannot be used for any applications that TETHER the device
> (through use of, including without limitation, connection kits, other
> phone/PDA-to-computer accessories, Bluetooth® or any other wireless
> technology) to laptops, PCs, or other equipment for any purpose.
> Service is not intended to provide full-time connections, and the
> Service may be discontinued after a significant period of inactivity
> or after sessions of excessive usage. Cingular reserves the right to
> (i) limit throughput or amount of data transferred, deny Service
> and/or terminate Service, without notice, to anyone it believes is
> using the Service in any manner prohibited above or whose usage
> adversely impacts its network or service levels and (ii) protect its
> network from harm, which may impact legitimate data flows.
> [emphasis added]
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 08-12-2006, 11:29 PM #13Guest
Re: Using Cingular 2125 as USB modem with Laptop...
> >If you consider that this phone is one of their nicer models, not the
> >most expensive by a few hundred, but still far from the freebie crap.
> >One would think they would at least try to be able to answer a tech
> >support question like (and this is what I ask verbatim)
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
Oh but I am paying for it.... You can find a link to the Cingular 2125
Users Manual on the HTC website (link from Cingular, HTC is the parent
vendor, the device is Cingular branded and (suppose to be) supported by
Cingular). In this manual there is a section on "using the Cingular
2125 as a modem". You may fully understand that over a GSM network a
mobile phone can't be a modem, yada, yada.... Point is it is being
advertised that way and in the manul in fact it states you can use the
modem over EDGE network. This is a fact.
Another fact is Cingular was unable to provide support for the modem or
their service. I talked to the PDA data connectivity department, after
talking to the MediaNet department... they were all equally clueless,
but tried to be helpful ans were all very nice.. again it's not there
fault the information isn't available to them....
I think it's sad a user (or group of end users) has to build a
Wikipedia page to compensate for knowledge a cell provider.should be
providing.....You may disagree, but that's my opinion and I'm entitled
to it.
John Navas wrote:
> On 12 Aug 2006 15:45:30 -0700, [email protected] wrote in
> <[email protected]>:
>
> >This is "using the cell phone as a modem", that's why it's called a
> >"HTC modem driver", that's why if you look through the steps for
> >setting up a network connection it you select which "modem" you want to
> >use and also why on the Cingular 2125 device its self, the dialog you
> >access to turn this feature on is called... You guessed it, ModemLink.
> >
> >In fact, you certainly can use the phone as a modem if you have a
> >dial-up ISP you can enter the phone number and username and password, I
> >tried it with an AOL account that I've kept alive as a backup but
> >seldom use. Again, this is why it's called ModemLink on the device.
> >
> >So your information is wrong.
>
> I'm afraid you're the one that's wrong: A GSM phone has no real dialup
> modem, just a sort of virtual modem which makes a connection to a
> carrier's IWU (Inter Working Unit), located in some service center. The
> IWU has the actual modem that can make analog data calls and/or fax
> calls over the PSTN (public switched telephone network). If the carrier
> doesn't provide an IWU, or if your account isn't provisioned for CSD
> (Circuit Switched Data), then a GSM phone cannot make data and/or fax
> calls. If your account is provisioned for CSD, then all you need is to
> install the phone as a modem with Windows Dial-Up Networking.
>
> A regular dialup modem cannot be made to work over a GSM voice channel
> because of the audio compression used in the GSM voice channel.
>
> >Regardless, Cingular support couldn't even tell me how to setup
> >Activate the device to be used in this why... They had no clue about
> >the ModemLink option on the phone (which is Cingular branded).
> >
> >If you consider that this phone is one of their nicer models, not the
> >most expensive by a few hundred, but still far from the freebie crap.
> >One would think they would at least try to be able to answer a tech
> >support question like (and this is what I ask verbatim)
>
> As I wrote previously, you can't expect support when you're not paying
> for the correct feature.
>
> >"I need help using my Cingular 2125 as a USB modem to connect my laptop
> >to the Internet, having the modem use the Cingular EDGE data service".
> >
> >The word "tethered" would have only confused them more and would likely
> >confuse a lot of people. It doesn't appear anywhere on the Cingular
> >website (except perhaps the user message board) or in the user manual.
>
> I'm afraid you're wrong on this too -- see
> "Wireless Data Service Terms and Conditions"
> <http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
> (or <http://tinyurl.com/mxcgh>):
>
> Furthermore, unlimited plans (except for DataConnect and Blackberry
> Tethered) cannot be used for any applications that TETHER the device
> (through use of, including without limitation, connection kits, other
> phone/PDA-to-computer accessories, Bluetooth® or any other wireless
> technology) to laptops, PCs, or other equipment for any purpose.
> Service is not intended to provide full-time connections, and the
> Service may be discontinued after a significant period of inactivity
> or after sessions of excessive usage. Cingular reserves the right to
> (i) limit throughput or amount of data transferred, deny Service
> and/or terminate Service, without notice, to anyone it believes is
> using the Service in any manner prohibited above or whose usage
> adversely impacts its network or service levels and (ii) protect its
> network from harm, which may impact legitimate data flows.
> [emphasis added]
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 08-13-2006, 02:17 AM #14DecaturTxCowboyGuest
Re: Using Cingular 2125 as USB modem with Laptop...
[email protected] wrote:
> Point is it is being
> advertised that way and in the manul in fact it states you can use the
> modem over EDGE network. This is a fact.
Depends what is *is* situation.
No, it can't be used as a modem where a modem is defined as a
data MOulator/DEModulator of an audio signal.
No, it can't be used as a modem to dial into any ISP or any other far
end modem.
Yes, it can be used as a modem where a modem is described as a way that
Windows makes a data connection.
Yes, it can be used as a virtual modem to connect to a Cingular
resource. When doing so, it will have the same look and feel as an
internal or external modem. *THAT* is the reference that the Cingualr
manual is referring to.
On a side note, the connection to Cingular with a tethered handset is
installed as a "modem", but with a PC card its a "network connection"
- 08-13-2006, 09:23 AM #15John NavasGuest
Re: Using Cingular 2125 as USB modem with Laptop...
On Sun, 13 Aug 2006 05:01:44 +0000 (UTC), [email protected]
wrote in <[email protected]>:
>http://www.cingular.com/media/media_legal uses "tethered" with exactly
>this meaning.
While that link still works,
<https://www.cingular.com/media/media_net_purchase> now links to
"Wireless Data Service Terms and Conditions"
<http://onlinestorez.cingular.com/cell-phone-service/common/legal/pop-planterms.jsp?q_planterms=postpaid#cn2>
(or <http://tinyurl.com/mxcgh>):
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
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