FAQ for Cingular Wireless

<http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
A comprehensive resource for Cingular Wireless subscribers.
This is a Wikibook to which _anyone_ can contribute.
Comments, corrections, and contributions welcome!

| Contents
|
| 1 General Information
| o 1.1 Is Cingular owned by SBC?
| o 1.2 What is a SIM?
| 2 Phones
| o 2.1 Do GSM Phones Need to be Activated?
| o 2.2 What is Locking?
| o 2.3 When am I Eligible for a Phone Upgrade?
| o 2.4 Where can I Get Help for my Cingular Phone?
| o 2.5 Can I make my phone ring only for certain numbers?
| o 2.6 How can I transfer contacts from old phone to new phone?
| 3 Rate Plans
| o 3.1 What is my Service Agreement?
| o 3.2 How Do I Know How Many Minutes I Have Left?
| o 3.3 What are *Services?
| o 3.4 Rollover
| + 3.4.1 What is Rollover?
| + 3.4.2 How does Rollover Expire?
| + 3.4.3 Do The Minutes Come Off The First Or Last Month?
| o 3.5 Prepaid
| + 3.5.1 What is Prepaid Service?
| + 3.5.2 Can I Use a Regular GSM Phone on Prepaid Service?
| 4 Features
| o 4.1 Call Forwarding
| o 4.2 Caller ID
| + 4.2.1 Can I get Caller ID to show properly for each Family Plan phone?
| o 4.3 Directory Assistance
| o 4.4 Voicemail
| + 4.4.1 What's the Cingular Voicemail Menu?
| + 4.4.2 Can I Delete a Message Without Listening to It?
| + 4.4.3 Why is my Voicemail Indicator Stuck On?
| + 4.4.4 How Can I Reset my Voicemail Password?
| + 4.4.5 Can I Check my Cingular Voicemail from a Landline Phone?
| + 4.4.6 How to adjust ring duration before incoming call goes to voicemail?
| + 4.4.7 What is the cost of voicemail?
| 5 Mobile Device (e.g., Cell Phone) Configuration
| o 5.1 How do I configure my GSM phone for Cingular (or AT&T Wireless Service)?
| + 5.1.1 Cingular (orange) SIM
| + 5.1.2 AT&T Wireless Service (blue) SIM
| o 5.2 What's the Outgoing SMTP (E-mail) Server?
| o 5.3 How Can I Download Pictures and Ringtones to My Phone?
| 6 Network Coverage, ENS, and Signal Quality
| o 6.1 Where are Coverage Maps?
| + 6.1.1 Cingular Coverage Maps
| + 6.1.2 Roaming Coverage Maps
| + 6.1.3 Tower Locations
| o 6.2 Do Cingular and AT&T Wireless customers now have the same coverage?
| o 6.3 Does ENS make for better coverage and/or connections?
| o 6.4 Why does one phone get better signal than another?
| o 6.5 What's the Difference Between 800 and 850 bands?
| o 6.6 What Can I Do About Poor Coverage in My Area?
| o 6.7 Is the 800/850 Band Better Than 1900?
| o 6.8 How Can I Improve My Signal Quality?
| o 6.9 How Long Will TDMA Service Last?
| 7 Messaging
| o 7.1 How Can I Send Messages to Cellular Phones by Computer?
| o 7.2 How Can I Send Messages to Cingular Phones by E-mail?
| + 7.2.1 Cingular (orange SIM) Recipient
| + 7.2.2 AT&T Wireless Service (blue SIM) Recipient
| o 7.3 What are messages from 36245?
| o 7.4 What are messages from numbers like 1010100004?
| o 7.5 How Can I Send E-mail From Any Cingular Phone?
| o 7.6 What are Messaging Services?
| o 7.7 Is Cellular Spam Illegal?
| + 7.7.1 What Can I Do About Cellular Spam?
| o 7.8 Technical Information
| 8 Push To Talk
| o 8.1 What is Push To Talk?
| 9 Data Service
| o 9.1 Can I use my Phone as a Modem?
| o 9.2 What is the Difference Between CSD, GPRS/EGPRS(EDGE) and HSDPA?
| o 9.3 What is the difference between MEdia and Data Connect?
| o 9.4 What is Data Acceleration?
| o 9.5 What is Tethering?
| o 9.6 What is BroadbandConnect?
| o 9.7 How Do I Configure my Phone for Data?
| + 9.7.1 CSD
| + 9.7.2 GPRS/EGPRS/EDGE
| # 9.7.2.1 MEdia Setup
| # 9.7.2.2 Data Connect Setup
| o 9.8 What is Cingular Communication Manager?
| o 9.9 What data speeds are possible with Cingular (GSM)?
| o 9.10 Why is my GPRS, EDGE, UMTS, or HSDPA so slow?
| o 9.11 How To Set the Port Speed in Windows XP?
| 10 Fax
| o 10.1 How Can I Send a Fax From My Cell Phone?
| 11 What are Some Useful Services for Mobile Devices?
| o 11.1 Remote Access
| o 11.2 WAP Downloading and/or Hosting
| 12 What Computer Software Can Be Used With My Phone?
| o 12.1 Management
| o 12.2 Ringtones
| o 12.3 Images
| o 12.4 Messaging Software
| 13 What Are Some Useful WAP Resources?
| 14 What Are Some Useful Downloadable Applications?
| o 14.1 For mobile devices with J2ME (Java Mobile Edition)
| + 14.1.1 J2ME Download Sites
| o 14.2 Mobile Games
| 15 International Calling
| o 15.1 What is the International Calling Format?
| o 15.2 What Are Country Codes?
| o 15.3 How Do I Call Other Countries From the USA?
| o 15.4 In Which Countries Can I Use My GSM phone?
| o 15.5 How Do I Use My Cingular Phone in Other Countries?
| o 15.6 What's the Best Way to Call Back to the USA from Other Countries?
| 16 Miscellaneous
| o 16.1 How can I use an Apple Macintosh with Cingular devices?
| o 16.2 What's that Buzzing in my Speakers?
| o 16.3 How Can a Billing or Contract Problem be Resolved?
| o 16.4 How does Cingular do E911 positioning?
| 17 What is the Internet newsgroup for Cingular Wireless?
| 18 See Also
| o 18.1 Wikipedia
| o 18.2 Cingular on the Web
| o 18.3 Phone Reviews on the Web
| o 18.4 Other Information on the Web

###

---

› See More: FAQ for Cingular Wireless

John Navas <[email protected]> wrote in
news[email protected]:

> <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
> A comprehensive resource for Cingular Wireless subscribers.
> This is a Wikibook to which _anyone_ can contribute.
> Comments, corrections, and contributions welcome!
>
>| Contents
are filled with inaccurate information and biased opinion.

John,

Thanks for posting the FAQ again. You should post it more frequently so that
everyone will be able to see this important document.


"John Navas" <[email protected]> wrote in message
news[email protected]...
> <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
> A comprehensive resource for Cingular Wireless subscribers.
> This is a Wikibook to which _anyone_ can contribute.
> Comments, corrections, and contributions welcome!
>
> | Contents
> |
> | 1 General Information
> | o 1.1 Is Cingular owned by SBC?
> | o 1.2 What is a SIM?
> | 2 Phones
> | o 2.1 Do GSM Phones Need to be Activated?
> | o 2.2 What is Locking?
> | o 2.3 When am I Eligible for a Phone Upgrade?
> | o 2.4 Where can I Get Help for my Cingular Phone?
> | o 2.5 Can I make my phone ring only for certain numbers?
> | o 2.6 How can I transfer contacts from old phone to new phone?
> | 3 Rate Plans
> | o 3.1 What is my Service Agreement?
> | o 3.2 How Do I Know How Many Minutes I Have Left?
> | o 3.3 What are *Services?
> | o 3.4 Rollover
> | + 3.4.1 What is Rollover?
> | + 3.4.2 How does Rollover Expire?
> | + 3.4.3 Do The Minutes Come Off The First Or Last Month?
> | o 3.5 Prepaid
> | + 3.5.1 What is Prepaid Service?
> | + 3.5.2 Can I Use a Regular GSM Phone on Prepaid Service?
> | 4 Features
> | o 4.1 Call Forwarding
> | o 4.2 Caller ID
> | + 4.2.1 Can I get Caller ID to show properly for each Family
> Plan phone?
> | o 4.3 Directory Assistance
> | o 4.4 Voicemail
> | + 4.4.1 What's the Cingular Voicemail Menu?
> | + 4.4.2 Can I Delete a Message Without Listening to It?
> | + 4.4.3 Why is my Voicemail Indicator Stuck On?
> | + 4.4.4 How Can I Reset my Voicemail Password?
> | + 4.4.5 Can I Check my Cingular Voicemail from a Landline
> Phone?
> | + 4.4.6 How to adjust ring duration before incoming call goes
> to voicemail?
> | + 4.4.7 What is the cost of voicemail?
> | 5 Mobile Device (e.g., Cell Phone) Configuration
> | o 5.1 How do I configure my GSM phone for Cingular (or AT&T Wireless
> Service)?
> | + 5.1.1 Cingular (orange) SIM
> | + 5.1.2 AT&T Wireless Service (blue) SIM
> | o 5.2 What's the Outgoing SMTP (E-mail) Server?
> | o 5.3 How Can I Download Pictures and Ringtones to My Phone?
> | 6 Network Coverage, ENS, and Signal Quality
> | o 6.1 Where are Coverage Maps?
> | + 6.1.1 Cingular Coverage Maps
> | + 6.1.2 Roaming Coverage Maps
> | + 6.1.3 Tower Locations
> | o 6.2 Do Cingular and AT&T Wireless customers now have the same
> coverage?
> | o 6.3 Does ENS make for better coverage and/or connections?
> | o 6.4 Why does one phone get better signal than another?
> | o 6.5 What's the Difference Between 800 and 850 bands?
> | o 6.6 What Can I Do About Poor Coverage in My Area?
> | o 6.7 Is the 800/850 Band Better Than 1900?
> | o 6.8 How Can I Improve My Signal Quality?
> | o 6.9 How Long Will TDMA Service Last?
> | 7 Messaging
> | o 7.1 How Can I Send Messages to Cellular Phones by Computer?
> | o 7.2 How Can I Send Messages to Cingular Phones by E-mail?
> | + 7.2.1 Cingular (orange SIM) Recipient
> | + 7.2.2 AT&T Wireless Service (blue SIM) Recipient
> | o 7.3 What are messages from 36245?
> | o 7.4 What are messages from numbers like 1010100004?
> | o 7.5 How Can I Send E-mail From Any Cingular Phone?
> | o 7.6 What are Messaging Services?
> | o 7.7 Is Cellular Spam Illegal?
> | + 7.7.1 What Can I Do About Cellular Spam?
> | o 7.8 Technical Information
> | 8 Push To Talk
> | o 8.1 What is Push To Talk?
> | 9 Data Service
> | o 9.1 Can I use my Phone as a Modem?
> | o 9.2 What is the Difference Between CSD, GPRS/EGPRS(EDGE) and
> HSDPA?
> | o 9.3 What is the difference between MEdia and Data Connect?
> | o 9.4 What is Data Acceleration?
> | o 9.5 What is Tethering?
> | o 9.6 What is BroadbandConnect?
> | o 9.7 How Do I Configure my Phone for Data?
> | + 9.7.1 CSD
> | + 9.7.2 GPRS/EGPRS/EDGE
> | # 9.7.2.1 MEdia Setup
> | # 9.7.2.2 Data Connect Setup
> | o 9.8 What is Cingular Communication Manager?
> | o 9.9 What data speeds are possible with Cingular (GSM)?
> | o 9.10 Why is my GPRS, EDGE, UMTS, or HSDPA so slow?
> | o 9.11 How To Set the Port Speed in Windows XP?
> | 10 Fax
> | o 10.1 How Can I Send a Fax From My Cell Phone?
> | 11 What are Some Useful Services for Mobile Devices?
> | o 11.1 Remote Access
> | o 11.2 WAP Downloading and/or Hosting
> | 12 What Computer Software Can Be Used With My Phone?
> | o 12.1 Management
> | o 12.2 Ringtones
> | o 12.3 Images
> | o 12.4 Messaging Software
> | 13 What Are Some Useful WAP Resources?
> | 14 What Are Some Useful Downloadable Applications?
> | o 14.1 For mobile devices with J2ME (Java Mobile Edition)
> | + 14.1.1 J2ME Download Sites
> | o 14.2 Mobile Games
> | 15 International Calling
> | o 15.1 What is the International Calling Format?
> | o 15.2 What Are Country Codes?
> | o 15.3 How Do I Call Other Countries From the USA?
> | o 15.4 In Which Countries Can I Use My GSM phone?
> | o 15.5 How Do I Use My Cingular Phone in Other Countries?
> | o 15.6 What's the Best Way to Call Back to the USA from Other
> Countries?
> | 16 Miscellaneous
> | o 16.1 How can I use an Apple Macintosh with Cingular devices?
> | o 16.2 What's that Buzzing in my Speakers?
> | o 16.3 How Can a Billing or Contract Problem be Resolved?
> | o 16.4 How does Cingular do E911 positioning?
> | 17 What is the Internet newsgroup for Cingular Wireless?
> | 18 See Also
> | o 18.1 Wikipedia
> | o 18.2 Cingular on the Web
> | o 18.3 Phone Reviews on the Web
> | o 18.4 Other Information on the Web
>
> ###

Agreed. John should post it at least twice a day so no one could
possibly miss it

Mij Adyaw wrote:
> John,
>
> Thanks for posting the FAQ again. You should post it more frequently so that
> everyone will be able to see this important document.
>
>
> "John Navas" <[email protected]> wrote in message
> news[email protected]...
>> <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
>> A comprehensive resource for Cingular Wireless subscribers.
>> This is a Wikibook to which _anyone_ can contribute.
>> Comments, corrections, and contributions welcome!
>>
>> | Contents
>> |
>> | 1 General Information
>> | o 1.1 Is Cingular owned by SBC?
>> | o 1.2 What is a SIM?
>> | 2 Phones
>> | o 2.1 Do GSM Phones Need to be Activated?
>> | o 2.2 What is Locking?
>> | o 2.3 When am I Eligible for a Phone Upgrade?
>> | o 2.4 Where can I Get Help for my Cingular Phone?
>> | o 2.5 Can I make my phone ring only for certain numbers?
>> | o 2.6 How can I transfer contacts from old phone to new phone?
>> | 3 Rate Plans
>> | o 3.1 What is my Service Agreement?
>> | o 3.2 How Do I Know How Many Minutes I Have Left?
>> | o 3.3 What are *Services?
>> | o 3.4 Rollover
>> | + 3.4.1 What is Rollover?
>> | + 3.4.2 How does Rollover Expire?
>> | + 3.4.3 Do The Minutes Come Off The First Or Last Month?
>> | o 3.5 Prepaid
>> | + 3.5.1 What is Prepaid Service?
>> | + 3.5.2 Can I Use a Regular GSM Phone on Prepaid Service?
>> | 4 Features
>> | o 4.1 Call Forwarding
>> | o 4.2 Caller ID
>> | + 4.2.1 Can I get Caller ID to show properly for each Family
>> Plan phone?
>> | o 4.3 Directory Assistance
>> | o 4.4 Voicemail
>> | + 4.4.1 What's the Cingular Voicemail Menu?
>> | + 4.4.2 Can I Delete a Message Without Listening to It?
>> | + 4.4.3 Why is my Voicemail Indicator Stuck On?
>> | + 4.4.4 How Can I Reset my Voicemail Password?
>> | + 4.4.5 Can I Check my Cingular Voicemail from a Landline
>> Phone?
>> | + 4.4.6 How to adjust ring duration before incoming call goes
>> to voicemail?
>> | + 4.4.7 What is the cost of voicemail?
>> | 5 Mobile Device (e.g., Cell Phone) Configuration
>> | o 5.1 How do I configure my GSM phone for Cingular (or AT&T Wireless
>> Service)?
>> | + 5.1.1 Cingular (orange) SIM
>> | + 5.1.2 AT&T Wireless Service (blue) SIM
>> | o 5.2 What's the Outgoing SMTP (E-mail) Server?
>> | o 5.3 How Can I Download Pictures and Ringtones to My Phone?
>> | 6 Network Coverage, ENS, and Signal Quality
>> | o 6.1 Where are Coverage Maps?
>> | + 6.1.1 Cingular Coverage Maps
>> | + 6.1.2 Roaming Coverage Maps
>> | + 6.1.3 Tower Locations
>> | o 6.2 Do Cingular and AT&T Wireless customers now have the same
>> coverage?
>> | o 6.3 Does ENS make for better coverage and/or connections?
>> | o 6.4 Why does one phone get better signal than another?
>> | o 6.5 What's the Difference Between 800 and 850 bands?
>> | o 6.6 What Can I Do About Poor Coverage in My Area?
>> | o 6.7 Is the 800/850 Band Better Than 1900?
>> | o 6.8 How Can I Improve My Signal Quality?
>> | o 6.9 How Long Will TDMA Service Last?
>> | 7 Messaging
>> | o 7.1 How Can I Send Messages to Cellular Phones by Computer?
>> | o 7.2 How Can I Send Messages to Cingular Phones by E-mail?
>> | + 7.2.1 Cingular (orange SIM) Recipient
>> | + 7.2.2 AT&T Wireless Service (blue SIM) Recipient
>> | o 7.3 What are messages from 36245?
>> | o 7.4 What are messages from numbers like 1010100004?
>> | o 7.5 How Can I Send E-mail From Any Cingular Phone?
>> | o 7.6 What are Messaging Services?
>> | o 7.7 Is Cellular Spam Illegal?
>> | + 7.7.1 What Can I Do About Cellular Spam?
>> | o 7.8 Technical Information
>> | 8 Push To Talk
>> | o 8.1 What is Push To Talk?
>> | 9 Data Service
>> | o 9.1 Can I use my Phone as a Modem?
>> | o 9.2 What is the Difference Between CSD, GPRS/EGPRS(EDGE) and
>> HSDPA?
>> | o 9.3 What is the difference between MEdia and Data Connect?
>> | o 9.4 What is Data Acceleration?
>> | o 9.5 What is Tethering?
>> | o 9.6 What is BroadbandConnect?
>> | o 9.7 How Do I Configure my Phone for Data?
>> | + 9.7.1 CSD
>> | + 9.7.2 GPRS/EGPRS/EDGE
>> | # 9.7.2.1 MEdia Setup
>> | # 9.7.2.2 Data Connect Setup
>> | o 9.8 What is Cingular Communication Manager?
>> | o 9.9 What data speeds are possible with Cingular (GSM)?
>> | o 9.10 Why is my GPRS, EDGE, UMTS, or HSDPA so slow?
>> | o 9.11 How To Set the Port Speed in Windows XP?
>> | 10 Fax
>> | o 10.1 How Can I Send a Fax From My Cell Phone?
>> | 11 What are Some Useful Services for Mobile Devices?
>> | o 11.1 Remote Access
>> | o 11.2 WAP Downloading and/or Hosting
>> | 12 What Computer Software Can Be Used With My Phone?
>> | o 12.1 Management
>> | o 12.2 Ringtones
>> | o 12.3 Images
>> | o 12.4 Messaging Software
>> | 13 What Are Some Useful WAP Resources?
>> | 14 What Are Some Useful Downloadable Applications?
>> | o 14.1 For mobile devices with J2ME (Java Mobile Edition)
>> | + 14.1.1 J2ME Download Sites
>> | o 14.2 Mobile Games
>> | 15 International Calling
>> | o 15.1 What is the International Calling Format?
>> | o 15.2 What Are Country Codes?
>> | o 15.3 How Do I Call Other Countries From the USA?
>> | o 15.4 In Which Countries Can I Use My GSM phone?
>> | o 15.5 How Do I Use My Cingular Phone in Other Countries?
>> | o 15.6 What's the Best Way to Call Back to the USA from Other
>> Countries?
>> | 16 Miscellaneous
>> | o 16.1 How can I use an Apple Macintosh with Cingular devices?
>> | o 16.2 What's that Buzzing in my Speakers?
>> | o 16.3 How Can a Billing or Contract Problem be Resolved?
>> | o 16.4 How does Cingular do E911 positioning?
>> | 17 What is the Internet newsgroup for Cingular Wireless?
>> | 18 See Also
>> | o 18.1 Wikipedia
>> | o 18.2 Cingular on the Web
>> | o 18.3 Phone Reviews on the Web
>> | o 18.4 Other Information on the Web
>>
>> ###
>
>