Cingular on Long Island, NY

May be a broad forum to post a "local" question but here goes:
I "migrated" from Cingular Blue (AT&T) to Cingular Orange back in July 2006.
My AT&T service at that time was actually quite good. I only migrated
because my son trashed his phone and could not replace it (or so I could
have on eBay I learned afterwards!)
Clingular on Long Island has been WORSE that AT&T. I use my phone a lot on
the Northern State Parkway and traditionally drop calls 2-3 times in a 27
mile commute. This has been getting worse and not better as Cingular
promised.
I called Cingular this evening and the rep told me that the service here was
"all green; excellent" and suggested that my phone was to blame.
I have a Samsung D807 that I keep in mint condition and aside from the
problematic low ear volume, works otherwise well.
My question(s) are:
Anyone with similar issues on LI??
Does the Samsing D807 havd a reputation for bad reception??
What if any phones have notably GOOD RF reception?

The rep made me eligible for a phone upgrade but I would start a new 2 year
agreement from scratch and I think I can't wait to get out and get Verizon.

Thanks in advance for your comments

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› See More: Cingular on Long Island, NY

I had a lot of problems with Samsung products in the past . I suggest get
Nokia, Sony/Ericson , Sanyo or Motorola.

"Matthew" <[email protected]> wrote in message
news:[email protected]...
> May be a broad forum to post a "local" question but here goes:
> I "migrated" from Cingular Blue (AT&T) to Cingular Orange back in July
> 2006.
> My AT&T service at that time was actually quite good. I only migrated
> because my son trashed his phone and could not replace it (or so I could
> have on eBay I learned afterwards!)
> Clingular on Long Island has been WORSE that AT&T. I use my phone a lot on
> the Northern State Parkway and traditionally drop calls 2-3 times in a 27
> mile commute. This has been getting worse and not better as Cingular
> promised.
> I called Cingular this evening and the rep told me that the service here
> was
> "all green; excellent" and suggested that my phone was to blame.
> I have a Samsung D807 that I keep in mint condition and aside from the
> problematic low ear volume, works otherwise well.
> My question(s) are:
> Anyone with similar issues on LI??
> Does the Samsing D807 havd a reputation for bad reception??
> What if any phones have notably GOOD RF reception?
>
> The rep made me eligible for a phone upgrade but I would start a new 2
> year
> agreement from scratch and I think I can't wait to get out and get
> Verizon.
>
> Thanks in advance for your comments
>
>

Some samsung phones have been problematic with RF. I would suggest
that you look at a Nokia or Motorola.

Matthew wrote:
> May be a broad forum to post a "local" question but here goes:
> I "migrated" from Cingular Blue (AT&T) to Cingular Orange back in July 2006.
> My AT&T service at that time was actually quite good. I only migrated
> because my son trashed his phone and could not replace it (or so I could
> have on eBay I learned afterwards!)
> Clingular on Long Island has been WORSE that AT&T. I use my phone a lot on
> the Northern State Parkway and traditionally drop calls 2-3 times in a 27
> mile commute. This has been getting worse and not better as Cingular
> promised.
> I called Cingular this evening and the rep told me that the service here was
> "all green; excellent" and suggested that my phone was to blame.
> I have a Samsung D807 that I keep in mint condition and aside from the
> problematic low ear volume, works otherwise well.
> My question(s) are:
> Anyone with similar issues on LI??
> Does the Samsing D807 havd a reputation for bad reception??
> What if any phones have notably GOOD RF reception?
>
> The rep made me eligible for a phone upgrade but I would start a new 2 year
> agreement from scratch and I think I can't wait to get out and get Verizon.
>
> Thanks in advance for your comments

Matthew wrote:
> May be a broad forum to post a "local" question but here goes:
> I "migrated" from Cingular Blue (AT&T) to Cingular Orange back in July 2006.
> My AT&T service at that time was actually quite good. I only migrated
> because my son trashed his phone and could not replace it (or so I could
> have on eBay I learned afterwards!)
> Clingular on Long Island has been WORSE that AT&T. I use my phone a lot on
> the Northern State Parkway and traditionally drop calls 2-3 times in a 27
> mile commute. This has been getting worse and not better as Cingular
> promised.
> I called Cingular this evening and the rep told me that the service here was
> "all green; excellent" and suggested that my phone was to blame.
> I have a Samsung D807 that I keep in mint condition and aside from the
> problematic low ear volume, works otherwise well.
> My question(s) are:
> Anyone with similar issues on LI??
> Does the Samsing D807 havd a reputation for bad reception??
> What if any phones have notably GOOD RF reception?
>
> The rep made me eligible for a phone upgrade but I would start a new 2 year
> agreement from scratch and I think I can't wait to get out and get Verizon.
>
> Thanks in advance for your comments

Unlikely that it's the phone, but the rep is correct that the area is
all green. What is the time of day that you are dropping calls? There
have been capacity issues in that area in the past, and it's possible
that you're moving into a cell with no spare slots, so the call drops.

As you stated, it'd be better to get Verizon. This is especially the
case if the calls are being dropped due to capacity problems, as Verizon
uses a superior technology that reduces dropped calls due to cells being
saturated. I'd be wary of signing up for another two years, with no
guarantee that a new handset would solve the problem.

SMS; Your explanation makes sense. My calls are made between the hours
of 5 and 7PM, likely a "peak" call time for commuters. Some fade
away...and others simply drop dead mid sentence...always at the SAME
spots on the parkway. If the cells are saturated, then they need more
of them which Cingular has been promising for quite a while.
Sounds like it is what it is...
Matthew

SMS wrote:
> Matthew wrote:
> > May be a broad forum to post a "local" question but here goes:
> > I "migrated" from Cingular Blue (AT&T) to Cingular Orange back in July 2006.
> > My AT&T service at that time was actually quite good. I only migrated
> > because my son trashed his phone and could not replace it (or so I could
> > have on eBay I learned afterwards!)
> > Clingular on Long Island has been WORSE that AT&T. I use my phone a lot on
> > the Northern State Parkway and traditionally drop calls 2-3 times in a 27
> > mile commute. This has been getting worse and not better as Cingular
> > promised.
> > I called Cingular this evening and the rep told me that the service here was
> > "all green; excellent" and suggested that my phone was to blame.
> > I have a Samsung D807 that I keep in mint condition and aside from the
> > problematic low ear volume, works otherwise well.
> > My question(s) are:
> > Anyone with similar issues on LI??
> > Does the Samsing D807 havd a reputation for bad reception??
> > What if any phones have notably GOOD RF reception?
> >
> > The rep made me eligible for a phone upgrade but I would start a new 2 year
> > agreement from scratch and I think I can't wait to get out and get Verizon.
> >
> > Thanks in advance for your comments
>
> Unlikely that it's the phone, but the rep is correct that the area is
> all green. What is the time of day that you are dropping calls? There
> have been capacity issues in that area in the past, and it's possible
> that you're moving into a cell with no spare slots, so the call drops.
>
> As you stated, it'd be better to get Verizon. This is especially the
> case if the calls are being dropped due to capacity problems, as Verizon
> uses a superior technology that reduces dropped calls due to cells being
> saturated. I'd be wary of signing up for another two years, with no
> guarantee that a new handset would solve the problem.

[email protected] wrote:
> SMS; Your explanation makes sense. My calls are made between the hours
> of 5 and 7PM, likely a "peak" call time for commuters. Some fade
> away...and others simply drop dead mid sentence...always at the SAME
> spots on the parkway. If the cells are saturated, then they need more
> of them which Cingular has been promising for quite a while.
> Sounds like it is what it is...

It could be a dead spot, or it could be a cell that is almost always at
capacity at peak time. We had the same problem with Cingular in the SF
Bay area when they first started up and oversold the system.

The way to test it is to drive through the same area at off-peak times
and see if the call drops. If it drops, then it's a dead spot, if it
doesn't drop, then it's a capacity issue. In either case, you're
probably better off switching to Verizon if you're sure that there are
not dead spots along the same route with Verizon. It's unlikely, as
Verizon's network in that area is much better than Cingular's.

Thanks for the follow up!!


"SMS" <[email protected]> wrote in message
news:[email protected]...
> [email protected] wrote:
> > SMS; Your explanation makes sense. My calls are made between the hours
> > of 5 and 7PM, likely a "peak" call time for commuters. Some fade
> > away...and others simply drop dead mid sentence...always at the SAME
> > spots on the parkway. If the cells are saturated, then they need more
> > of them which Cingular has been promising for quite a while.
> > Sounds like it is what it is...
>
> It could be a dead spot, or it could be a cell that is almost always at
> capacity at peak time. We had the same problem with Cingular in the SF
> Bay area when they first started up and oversold the system.
>
> The way to test it is to drive through the same area at off-peak times
> and see if the call drops. If it drops, then it's a dead spot, if it
> doesn't drop, then it's a capacity issue. In either case, you're
> probably better off switching to Verizon if you're sure that there are
> not dead spots along the same route with Verizon. It's unlikely, as
> Verizon's network in that area is much better than Cingular's.