Did you read the Policy before you bought this ?


<[email protected]> wrote in message
news:2783ab29-048b-49ad-b612-668bc82594d0@z16g2000prn.googlegroups.com...
>I highly recommend not using pagepluscellular.
> Not because their phone service is bad, but because their customer
> service is non-existent and their business plan is horrible.
>
> What they do is, they make you renew (buy more minutes) every 120
> days. First of all, this is really stupid because they do NOT even
> offer a one year service plan. So, you have to mark your calendar and
> remember to buy more minutes every 4 months, even if you don't need
> any more, OR they will not only cut off your service, but ALSO TAKE
> AWAY ALL YOUR SAVED MINUTES.
>
> I had over 600 minutes saved, and because I was ONE DAY late, they
> took away all my minutes. I talked to the supervisor and told them if
> they don't give me back at least half my saved minutes, I would cancel
> my service, never use them again, and go on the net and tell everyone
> how lousy their service is. They would not budge on the saved minutes,
> so I am keeping my promise.
>
> Pagepluscellular is stupid not to offer a year's service to anyone who
> wants it, and they should notify you on your home phone or email when
> your 120 days are going to be up, and they should not be so greedy as
> to take your saved minutes away immediately the day after your 120
> days of service has passed. (How about a damned grace period?)
>
> I will never do business with them again and recommend you don't
> either. Why should we? They obviously don't have any concept of
> customer service, and make no effort to avoid problems such as these
> by sending emails or making phone calls when your service is up. All
> they do is put a little note that you have a text message at the top
> of your phone when you turn it on. This does not help if you just use
> your phone once or twice a month and don't see it in time, or if you
> don't pay close attention to that tiny little icon for Msgs at the top
> of your phone menu.
>
> Basically they are the kind of company that would rather steal back
> your saved minutes than keep you as a customer. If that is the kind of
> company you want, then go for it.





See More: Don't use PagePlusCellular - they suck!