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  1. #16
    Jer
    Guest

    Re: DC/Balto GSM turn-on date?

    tom glaab wrote:

    > [email protected] (Dave Blank) wrote
    >
    >>I have gotten excellent phone coverage in Harford County (Samsung
    >>SGH-307), have not had any trouble receiving calls, ... only problem
    >>appears to be GPRS.

    >
    >
    > I spent half an hour with customer disservice this afternoon. Never
    > got shot to Tier 2 that fast. By that time they were answering "oh,
    > another Carolinas customer...".
    >
    > They admitted to two switches being out (one in DC and one in my home
    > market). Also said that the Openwave server for WIX/GPRS was being
    > "upgraded" and was up and down all day.


    Good grief! Don't those folks have a nightshift?

    >
    > By the time I got back to the 310-150 network (Carolinas GSM)
    > everything was healthy, so I don't know that my experience was unique
    > to the DC rollout. Will continue to follow up.
    >
    > tg.



    --
    jer email reply - I am not a 'ten' ICQ = 35253273
    "All that we do is touched with ocean, yet we remain on the shore of
    what we know." -- Richard Wilbur




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  2. #17
    tom glaab
    Guest

    Re: DC/Balto GSM turn-on date?

    [email protected] (tom glaab) wrote
    > I've done a bit more playing and have found:
    > [various problems]
    > I'll give it another day or so before calling customer disservice.


    A week has passed and things look a lot better. SMS is working,
    inbound calls are working, and GPRS (WAP) is working.

    Now to see if I start getting billed for GPRS on the road.. :-(

    tg.



  3. #18
    chetldr
    Guest

    Re: DC/Balto GSM turn-on date?

    hey tom -

    two things - what is GPRS? Sorry, but I use my service to make calls only
    and the website doesn't explain it very well.

    also - from reading you last post is TDMA 1900 mhz in DC / Baltimore?

    thanks,
    cdlr

    "tom glaab" <[email protected]> wrote in message
    news:[email protected]...
    | [email protected] (tom glaab) wrote
    | > I've done a bit more playing and have found:
    | > [various problems]
    | > I'll give it another day or so before calling customer disservice.
    |
    | A week has passed and things look a lot better. SMS is working,
    | inbound calls are working, and GPRS (WAP) is working.
    |
    | Now to see if I start getting billed for GPRS on the road.. :-(
    |
    | tg.





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