Consumer code - Has anything changed?

In article <[email protected]>,=20
[email protected] says...
> The map at sprintpcs.com is no worse than the map that Verizon=20
> publicizes in its brochures. It's no worse than Western Wireless LLC=20
> d/b/a CellularOne(West). I do have to admit they claim coverave in NW=20
> ND and NE MT that does not exist, but that's not exclusive to SPCS.=20
> Have you gone into a SPCS store to see what the maps they have hanging=20
> on the wall look like? It's impossible to chart every inch of every=20
> state. Plus, it's impossible to put a sperhical projection on a two=20
> dimensional media. Until they start issuing globes with thier coverage,=
=20
> their maps are just not going to be 100% accurate.
>=20

Are you sure that's Sprint native coverage we're claiming? It sure=20
doesn't look like we claim it using this map of national F&CA coverage:

http://tinyurl.com/o92u

Just a couple of apparently small areas.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

---

› See More: Consumer code - Has anything changed?

In article <[email protected]>,
O/Siris <robjvargas@sprîntpcs.com> wrote:

> In article <[email protected]>,
> [email protected] says...
> > I disagree with that assertion and charactierization.
> >
> >
>
> Wow, you disbelieve those who say they're happy, and believe those who
> say not. You really think that's credible?

as per usual you didnt read the email. He said most posters here are
happy. That is what I disagree with. HJudging by how poorly you read the
message, it doesn't surprise me you fail to read the messages of people
with phone or billing or *2 problems.

In article <[email protected]>,
"Bob Smith" <[email protected]> wrote:

> You disagree quite often when others say they are happy with the
> service they are receiving.

Not at all. Undoubtably many people are happy with Sprint. I am happy
with my Retention Deal. I disagree with the assertion that "MOST"
posters here tell about being happy.

And Smitty and vargie trying to paint it differently is TROLLing.

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> The map at sprintpcs.com is no worse than the map that Verizon
> publicizes in its brochures. It's no worse than Western Wireless LLC
> d/b/a CellularOne(West). I do have to admit they claim coverave in NW
> ND and NE MT that does not exist, but that's not exclusive to SPCS.
> Have you gone into a SPCS store to see what the maps they have hanging
> on the wall look like? It's impossible to chart every inch of every
> state. Plus, it's impossible to put a sperhical projection on a two
> dimensional media. Until they start issuing globes with thier coverage,
> their maps are just not going to be 100% accurate.
>

Are you sure that's Sprint native coverage we're claiming? It sure
doesn't look like we claim it using this map of national F&CA coverage:

http://tinyurl.com/o92u

Just a couple of apparently small areas.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.

That map is a LARGE approximation. There is at least one LARGE area on that
map that is not covered, yet is shaded.

"Phill." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> O/Siris <robjvargas@sprîntpcs.com> wrote:
>
> > In article
<[email protected]>,
> > [email protected] says...
> > > I disagree with that assertion and charactierization.
> > >
> > >
> >
> > Wow, you disbelieve those who say they're happy, and believe those
who
> > say not. You really think that's credible?
>
> as per usual you didnt read the email. He said most posters here are
> happy. That is what I disagree with. HJudging by how poorly you read
the
> message, it doesn't surprise me you fail to read the messages of
people
> with phone or billing or *2 problems.

Another misstatement from you Phillippe. Here's what I said in the
other thread on SPCS's newsgroup ... word for word ... "Oh? Since they
just adopted this, I haven't seen that many complaints listed here ...
have you?"

And the "this" was in reference to the new consumer code all the
wireless carriers agreed to.

Which, by the by, you only listed one complaint as an answer to my
question. That sure makes a lot of complaints ... not.

Bob

"Phill." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Bob Smith" <[email protected]> wrote:
>
> > You disagree quite often when others say they are happy with the
> > service they are receiving.
>
> Not at all. Undoubtably many people are happy with Sprint. I am
happy
> with my Retention Deal. I disagree with the assertion that "MOST"
> posters here tell about being happy.
>
> And Smitty and vargie trying to paint it differently is TROLLing.

I'm not trolling, I'm correcting you ... And all your misstatements
are lies ...

Bob

"Justin" <[email protected]> wrote in article
<[email protected]>:

> That map is a LARGE approximation. There is at least one LARGE area on that
> map that is not covered, yet is shaded.
>
>

No, wait, let me guess. This has nothing to do with North Dakota or
Montana, does it?

--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them


[posted via phonescoop.com]

"O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
news:[email protected]...
> "Justin" <[email protected]> wrote in article
> <[email protected]>:
>
> > That map is a LARGE approximation. There is at least one LARGE area on
that
> > map that is not covered, yet is shaded.
> >
> >
>
> No, wait, let me guess. This has nothing to do with North Dakota or
> Montana, does it?
>
> --
> -+-
> RØß
> O/Siris
> I work for Sprint PCS
> I *don't* speak for them
>
>
> [posted via phonescoop.com]

No, it has to do with false advertising.

What? Do you control their print shop or something? This is much too
soon to claim any observable changes. Nor do I see and code statements
that differ from what any provider already claims to do. Perhaps you
should move to California and sue Sprint- then you might be more
believable.

"Phill." <[email protected]> wrote in article
<[email protected]>:
> Over here in Sprintpcs newsgroup we have a few SprintPCS apologists
> telling how great Sprint is since the new consumer code. Strange, the
> complaints keep getting posted, but they ignore those and keep patting
> themselves on the back.
>
> So I ask folks:
>
> What changes has anyone seen in any Cellular Carrier since they
> "adopted" their consumer code.
>
> items:
>
> + Coverage maps seem as bad as ever, drawn by the marketing department;
> SprintPCS just went to smaller scale maps on the web, worse than ever.
>
> + If one calls with a coverage problem,
> its the user's fault never the cell companies
>
> + If a phone is not working correctly (i.e. not roaming) obviously
> always user's fault "The Customer is always wrong"
>
> + If a model phone is problematic; never admit it, keep selling them.
>
>
> Basically you're promised the moon, sold a cell phone, and then you are
> a revenue stream, and customer service is a cost to be minimized, but
> advertising expenses keep going up.

[posted via phonescoop.com]

"Justin" <[email protected]> wrote in article
<[email protected]>:
>
> No, it has to do with false advertising.
>
>

Which *is* off-topic if that's not happening in North Dakota or Montana.

Is it happening there? The original poster has not reported what
coverage he was speaking, Sprint native, or F&CA.

--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

[posted via phonescoop.com]

"O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
news:[email protected]...
> "Justin" <[email protected]> wrote in article
> <[email protected]>:
> >
> > No, it has to do with false advertising.
> >
> >
>
> Which *is* off-topic if that's not happening in North Dakota or Montana.


Ok, Mr. Microtopic. Nitpick til your heart's content.

> Is it happening there? The original poster has not reported what
> coverage he was speaking, Sprint native, or F&CA.

Doesn't matter. I'm sure Sprint falsely advertises under both plans.


> --
> -+-
> RØß
> O/Siris
> I work for Sprint PCS
> I *don't* speak for them
>
> [posted via phonescoop.com]

"Justin Green" <[email protected]> wrote in message
news:[email protected]...
>
> "O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
> news:[email protected]...
> > "Justin" <[email protected]> wrote in article
> > <[email protected]>:
> > >
> > > No, it has to do with false advertising.
> > >
> > >
> >
> > Which *is* off-topic if that's not happening in North Dakota or
Montana.
>
>
> Ok, Mr. Microtopic. Nitpick til your heart's content.
>
> > Is it happening there? The original poster has not reported what
> > coverage he was speaking, Sprint native, or F&CA.
>
> Doesn't matter. I'm sure Sprint falsely advertises under both
plans.

Either plan? With F&CA, you can make a call anywhere in the states
where either 800 analog, 800 CDMA or 1900 CDMA is available.

Bob

"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Justin Green" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
> > news:[email protected]...
> > > "Justin" <[email protected]> wrote in article
> > > <[email protected]>:
> > > >
> > > > No, it has to do with false advertising.
> > > >
> > > >
> > >
> > > Which *is* off-topic if that's not happening in North Dakota or
> Montana.
> >
> >
> > Ok, Mr. Microtopic. Nitpick til your heart's content.
> >
> > > Is it happening there? The original poster has not reported what
> > > coverage he was speaking, Sprint native, or F&CA.
> >
> > Doesn't matter. I'm sure Sprint falsely advertises under both
> plans.
>
> Either plan? With F&CA, you can make a call anywhere in the states
> where either 800 analog, 800 CDMA or 1900 CDMA is available.
>
> Bob


Yep, that's right. Paint the entire US red. No holes whatsoever.

In alt.cellular.verizon Bob Smith <[email protected]> wrote:

> Either plan? With F&CA, you can make a call anywhere in the states
> where either 800 analog, 800 CDMA or 1900 CDMA is available.

And exactly why is a thread about Sprint cross-posted to the newsgroups
for Cingular, Verizon, and T-Mobile?

Can the participants in this thread PLEASE get a clue and only post
to a.c.spcs, and maybe a.c? Or would that be too much to ask?

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888.480.4NET (4638) * 248.724.4NET * [email protected]

"Justin Green" <[email protected]> wrote in article
<[email protected]>:
>
> "O/Siris ." <robjvargas@sprîntpcs.côm> wrote in message
> news:[email protected]...
> > "Justin" <[email protected]> wrote in article
> > <[email protected]>:
> > >
> > > No, it has to do with false advertising.
> > >
> > >
> >
> > Which *is* off-topic if that's not happening in North Dakota or Montana.
>
>
> Ok, Mr. Microtopic. Nitpick til your heart's content.
>
> > Is it happening there? The original poster has not reported what
> > coverage he was speaking, Sprint native, or F&CA.
>
> Doesn't matter. I'm sure Sprint falsely advertises under both plans.

Obviously, it *does* matter. To the original poster. But, of course,
that means nothing to you. You're too busy flinging at windmills.

--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them



[posted via phonescoop.com]