Results 1 to 11 of 11
- 10-07-2003, 10:05 PM #1Eureeky WeidlerGuest
I have gone two full rounds with tech support at Cingular so far, and nobody
seems to be able to come up with the correct information to configure my Nokia
3595 to sync the phone contacts and calendar with my contacts and calendar at
MyWirelessWindow.com. This is despite the fact that Cingular supplies the
software to sync your Outlook contacts on your PC, with your contacts on the
web site (which I've had no problems with).
My problem is getting the phone to sync with the web site, now that my Outlook
contacts are up there.
The first rep's solution was to "turn off your phone, then uninstall and
reinstall the SyncNow software on your PC while the phone is off, then turn
the phone back on and try the sync again." I defy anybody to find a shred of
logic in that one. I did it anyway, just so I could say that I did.
Obviously, this did not help.
The second rep's solution was to eventually tell me that the Nokia 3595 does
not support that function, even though there is a phone menu dedicated to this
function (Connectivity) and the owner's manual has a section describing the
synchronization capabilities (page 113).
All I am looking for, are the settings for the "Synchronization Server" and
the "Database Address", but Cingular does not seem to have this information
available, even to it's techs.
If there are really any Cingular techs reading this newsgroup, then I
challenge you to take ownership of this and post the correct config
information here. I would be very grateful.
› See More: I challenge ANY Cingular rep to come up with a CORRECTanswer
- 10-08-2003, 05:56 PM #2Jason VoorhesGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Cingular provides you a service. You use their service. All those bells
and whistles you have are the phone manufacturer's issue. Call them!
[email protected] (Eureeky Weidler) wrote in article
<[email protected]>:
> I have gone two full rounds with tech support at Cingular so far, and nobody
> seems to be able to come up with the correct information to configure my Nokia
> 3595 to sync the phone contacts and calendar with my contacts and calendar at
> MyWirelessWindow.com. This is despite the fact that Cingular supplies the
> software to sync your Outlook contacts on your PC, with your contacts on the
> web site (which I've had no problems with).
>
> My problem is getting the phone to sync with the web site, now that my Outlook
> contacts are up there.
>
> The first rep's solution was to "turn off your phone, then uninstall and
> reinstall the SyncNow software on your PC while the phone is off, then turn
> the phone back on and try the sync again." I defy anybody to find a shred of
> logic in that one. I did it anyway, just so I could say that I did.
> Obviously, this did not help.
>
> The second rep's solution was to eventually tell me that the Nokia 3595 does
> not support that function, even though there is a phone menu dedicated to this
> function (Connectivity) and the owner's manual has a section describing the
> synchronization capabilities (page 113).
>
> All I am looking for, are the settings for the "Synchronization Server" and
> the "Database Address", but Cingular does not seem to have this information
> available, even to it's techs.
>
> If there are really any Cingular techs reading this newsgroup, then I
> challenge you to take ownership of this and post the correct config
> information here. I would be very grateful.
>
[posted via phonescoop.com]
- 10-08-2003, 11:39 PM #3Eureeky WeidlerGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Cingular sells this capability as part of their service.
Cingular sells phones that are designed with features for taking advantage of
this capability (when configured correctly).
All I want is the configuration information, and I seriously doubt that Nokia
can provide me with server and database addresses for Cingular's network. If
they can, please post the URL.
Nuthin' but love...
[email protected] (Jason Voorhes) wrote:
>Cingular provides you a service. You use their service. All those bellsAand
whistles you have are the phone manufacturer's issue. Call them!
[email protected] (Eureeky Weidler) wrote in
articlee<[email protected]>:l> I have gone two full rounds
with tech support at Cingular so far, and nobodyh> seems to be able to come up
with the correct information to configure my Nokiar> 3595 to sync the phone
contacts and calendar with my contacts and calendar ath> MyWirelessWindow.com.
This is despite the fact that Cingular supplies the
- 10-10-2003, 12:42 AM #4Todd AllcockGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
[email protected] (Eureeky Weidler) wrote in message news:<[email protected]>...
> Cingular sells this capability as part of their service.
> Cingular sells phones that are designed with features for taking advantage of
> this capability (when configured correctly).
> All I want is the configuration information, and I seriously doubt that Nokia
> can provide me with server and database addresses for Cingular's network. If
> they can, please post the URL.
I don't know that this is the case for sure, but it's quite possible
Cingular doesn't
support that feature of the phone. I had a caller-ID and SMS-capable
analog
phone (a Nokia 252) long before Cingular offered such services. This
is why
the Nokia website and owner's manuals generally add the disclaimer
("network
dependent feature") to many of the gee-whiz features on their phones.
The
AT&T website used to advertise the Nokia 3360 as "Wireless Web
Capable"
even though a) AT&T offered no internet connectivity on their TDMA
network,
and b) AT&T had Nokia disable the WAP browser in the AT&T version of
the
phone!
- 10-10-2003, 10:21 AM #5FrederickGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Did you get the answer to that question yet? I would really like to
know as well. I can't seem to get my Nokia phone to sync with my
Outlook so I would be nice to be able to do it online with the
Mywirelesswindow site. I was told by Cingular however that it was not
possible.
Let me know if you are able to.
Frederick
[email protected] (Eureeky Weidler) wrote in message news:<[email protected]>...
> Cingular sells this capability as part of their service.
> Cingular sells phones that are designed with features for taking advantage of
> this capability (when configured correctly).
> All I want is the configuration information, and I seriously doubt that Nokia
> can provide me with server and database addresses for Cingular's network. If
> they can, please post the URL.
>
> Nuthin' but love...
>
> [email protected] (Jason Voorhes) wrote:
> >Cingular provides you a service. You use their service. All those bellsAand
> whistles you have are the phone manufacturer's issue. Call them!
> [email protected] (Eureeky Weidler) wrote in
> articlee<[email protected]>:l> I have gone two full rounds
> with tech support at Cingular so far, and nobodyh> seems to be able to come up
> with the correct information to configure my Nokiar> 3595 to sync the phone
> contacts and calendar with my contacts and calendar ath> MyWirelessWindow.com.
> This is despite the fact that Cingular supplies the
- 10-11-2003, 11:41 PM #6Jason VoorhesGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
You people. Do you call your cable company when your T.V remote breaks?
Do you call your satallite company when your T.V breaks?
Do you call your bullet manufacutrer when your gun breaks?
Ask stupid questions, get stupid answers.
[email protected] (Frederick) wrote in article
<[email protected]>:
> Did you get the answer to that question yet? I would really like to
> know as well. I can't seem to get my Nokia phone to sync with my
> Outlook so I would be nice to be able to do it online with the
> Mywirelesswindow site. I was told by Cingular however that it was not
> possible.
>
> Let me know if you are able to.
>
> Frederick
>
>
> [email protected] (Eureeky Weidler) wrote in message news:<[email protected]>...
> > Cingular sells this capability as part of their service.
> > Cingular sells phones that are designed with features for taking advantage of
> > this capability (when configured correctly).
> > All I want is the configuration information, and I seriously doubt that Nokia
> > can provide me with server and database addresses for Cingular's network. If
> > they can, please post the URL.
> >
> > Nuthin' but love...
> >
> > [email protected] (Jason Voorhes) wrote:
> > >Cingular provides you a service. You use their service. All those bellsAand
> > whistles you have are the phone manufacturer's issue. Call them!
> > [email protected] (Eureeky Weidler) wrote in
> > articlee<[email protected]>:l> I have gone two full rounds
> > with tech support at Cingular so far, and nobodyh> seems to be able to come up
> > with the correct information to configure my Nokiar> 3595 to sync the phone
> > contacts and calendar with my contacts and calendar ath> MyWirelessWindow.com.
> > This is despite the fact that Cingular supplies the
[posted via phonescoop.com]
- 10-12-2003, 06:17 PM #7Thurba UrsolGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Just like Cingular tech support - you are clueless too.
[email protected] (Jason Voorhes) wrote:
>You people. Do you call your cable company when your T.V remote breaks?
- 10-13-2003, 07:31 PM #8Jason VoorhesGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Where on your phone does it say 'Made by Cingular'? Lol. Call Nokia with
your problems with Nokia phones. Call Cingular with your problems with
cingular service.
And btw you're calling Cingular Cust Service, not tech support. Whos
clueless?
[email protected] (Thurba Ursol) wrote in article
<[email protected]>:
> Just like Cingular tech support - you are clueless too.
>
> [email protected] (Jason Voorhes) wrote:
> >You people. Do you call your cable company when your T.V remote breaks?
>
[posted via phonescoop.com]
- 10-16-2003, 11:38 AM #9Thurba UrsolGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
>[email protected] (Jason Voorhes) wrote:
>Where on your phone does it say 'Made by Cingular'? Lol. Call Nokia with
>your problems with Nokia phones. Call Cingular with your problems with
>cingular service.
>
>
>And btw you're calling Cingular Cust Service, not tech support. Whos
>clueless?
You are pal... You might want to go back to the original post and check it one
more time. It *DOES* say tech support. There is no way to dial tech
support directly. Customer service has to transfer you through. Fairly
presumptious of you to claim to know who I was talking to when you were not
conferenced in on the call.
Would you like a little gravy with that foot, genius?
I'll do this in baby talk, so maybe you'll understand.
I'ts like your mommy told you to go get her car keys, but she didn't tell you
where they were. Would you go ask the car manufacturer where your mommy's
keys were? No. You would go back and ask your mommy, the owner of the keys,
where they were. If she couldn't tell you where her keys were, then the trip
to Chuckie Cheese would be off.
The phone doesn't have a problem - Cingular has an information void. This IS
a Cingular issue, NOT a Nokia issue. I am looking for information from
Cingular about where to point my phone so that it can find my files on
Cingular's network. Do you think I can get that kind of information from
Nokia?
If I can get the right net address location from Cingular, I can type that
information into the phone (just like typing in a phone number). That will
then tell the phone where to go to get (or download, as the adults say) the
files that are waiting for me on their network. Cingular and Nokia both say
this can happen, and in fact, the phone makes a valliant effort at doing it,
but without the right <begin air-quotes> network information <end air-quotes>
from the network owner (that would be Cingular - are you keeping up?) the
phone doesn't know where to go and the synchronization (sorry for using such a
big word) fails.
Get it?
- 10-18-2003, 02:00 PM #10mudd3dGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
Gads I am getting SO tired of the bloody incompetant people who post.
All the more reason for them to have to pass a 'common sense' test before posting.
Voorhes, open up the back of the phone - see that sim chip there
under the battery?
It did not come from Nokia you noob, it came from Cingular.
That is what determines the functionality of the phone.
Have you ever tried contacting Nokia? Doubt it - they'll refer
you back to your service provider. Just as your cable box manufacturer
will refer your back to your cable provider if you're having problems.
also it DOES say 'Cingular' on the face plate
Do the world a favor and keep your worthless input to yourself.
<grin>
<snip worthless content>
- 10-18-2003, 02:14 PM #11mudd3dGuest
Re: I challenge ANY Cingular rep to come up with a CORRECTanswer
man, Sprint and Nextel have Cingular beat hands down in regards to
syncing contacts.
What service might I be lacking that would prevent me from getting
into mywirelesswindow.com. I tried my regular Cingular ID but it
didn't take.
Also have you got a link to the software for syncing?
We shall overcome this - and get it to work despite the barriers!
_m
[email protected] (Eureeky Weidler) wrote in message news:<[email protected]>...
> I have gone two full rounds with tech support at Cingular so far, and nobody
> seems to be able to come up with the correct information to configure my Nokia
> 3595 to sync the phone contacts and calendar with my contacts and calendar at
> MyWirelessWindow.com. This is despite the fact that Cingular supplies the
> software to sync your Outlook contacts on your PC, with your contacts on the
> web site (which I've had no problems with).
>
> My problem is getting the phone to sync with the web site, now that my Outlook
> contacts are up there.
>
> The first rep's solution was to "turn off your phone, then uninstall and
> reinstall the SyncNow software on your PC while the phone is off, then turn
> the phone back on and try the sync again." I defy anybody to find a shred of
> logic in that one. I did it anyway, just so I could say that I did.
> Obviously, this did not help.
>
> The second rep's solution was to eventually tell me that the Nokia 3595 does
> not support that function, even though there is a phone menu dedicated to this
> function (Connectivity) and the owner's manual has a section describing the
> synchronization capabilities (page 113).
>
> All I am looking for, are the settings for the "Synchronization Server" and
> the "Database Address", but Cingular does not seem to have this information
> available, even to it's techs.
>
> If there are really any Cingular techs reading this newsgroup, then I
> challenge you to take ownership of this and post the correct config
> information here. I would be very grateful.
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