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- 10-08-2003, 09:23 PM #1B BellGuest
I got my bill today, and there was "one time $18.00 Upgrade Charge"
Anyone know what this is? I just don't want to have to call now and
fight it.
› See More: Upgrage Charge
- 10-08-2003, 09:59 PM #2ZarchGuest
Re: Upgrage Charge
If you upgraded* you phone.
*Got a reduced price on another phone by extending your contract.
You are charged an upgrade charge by Cingular for changing out your phone
etc.
Usually you can't fight it and win.
It should have been on your new contract.
If it was not, perhaps....
If you were out of contract when you upgraded your phone.
You may call customer service and request a $20 equipment replacement
credit.
Depends on how long you have been with Cingular and how much your monthly
bill runs ...
"B Bell" <[email protected]> wrote in message
news:[email protected]...
> I got my bill today, and there was "one time $18.00 Upgrade Charge"
> Anyone know what this is? I just don't want to have to call now and
> fight it.
- 10-08-2003, 10:44 PM #3B BellGuest
Re: Upgrage Charge
well, i didn't get a new phone
i was going to go to GSM, but then cancelled it after a day
Funny, the rep never told me about this upgrade fee, after she told me
how great GSM is.
Only 6 weeks until Nov, 24th
Zarch wrote:
>
> If you upgraded* you phone.
> *Got a reduced price on another phone by extending your contract.
> You are charged an upgrade charge by Cingular for changing out your phone
> etc.
>
> Usually you can't fight it and win.
> It should have been on your new contract.
> If it was not, perhaps....
>
> If you were out of contract when you upgraded your phone.
> You may call customer service and request a $20 equipment replacement
> credit.
> Depends on how long you have been with Cingular and how much your monthly
> bill runs ...
>
> "B Bell" <[email protected]> wrote in message
> news:[email protected]...
> > I got my bill today, and there was "one time $18.00 Upgrade Charge"
> > Anyone know what this is? I just don't want to have to call now and
> > fight it.
- 10-09-2003, 08:20 AM #4N WGuest
Re: Upgrage Charge
With any phone upgrade either GSM or TDMA cingular charges an $18
upgrade processing fee as do most other compaies, except most other
companies do not let existing customers receive the price on the shelf
in the store.....ie tmobile has a special price list on a per customer
basis, this prices includes a $19.99 upgrade processing fee
--
Thanx,
N W
B Bell <[email protected]> wrote in article
<[email protected]>:
> well, i didn't get a new phone
> i was going to go to GSM, but then cancelled it after a day
> Funny, the rep never told me about this upgrade fee, after she told me
> how great GSM is.
> Only 6 weeks until Nov, 24th
>
>
> Zarch wrote:
> >
> > If you upgraded* you phone.
> > *Got a reduced price on another phone by extending your contract.
> > You are charged an upgrade charge by Cingular for changing out your phone
> > etc.
> >
> > Usually you can't fight it and win.
> > It should have been on your new contract.
> > If it was not, perhaps....
> >
> > If you were out of contract when you upgraded your phone.
> > You may call customer service and request a $20 equipment replacement
> > credit.
> > Depends on how long you have been with Cingular and how much your monthly
> > bill runs ...
> >
> > "B Bell" <[email protected]> wrote in message
> > news:[email protected]...
> > > I got my bill today, and there was "one time $18.00 Upgrade Charge"
> > > Anyone know what this is? I just don't want to have to call now and
> > > fight it.
[posted via phonescoop.com]
- 10-09-2003, 04:22 PM #5Jason VoorhesGuest
Re: Upgrage Charge
AT&T Wireless does not charge their $15 dollar upgrade prossessing fee
when customers buy GSM phones. For now, that is.
[email protected] (N W) wrote in article
<[email protected]>:
> With any phone upgrade either GSM or TDMA cingular charges an $18
> upgrade processing fee as do most other compaies, except most other
> companies do not let existing customers receive the price on the shelf
> in the store.....ie tmobile has a special price list on a per customer
> basis, this prices includes a $19.99 upgrade processing fee
>
> --
> Thanx,
>
> N W
>
>
> B Bell <[email protected]> wrote in article
> <[email protected]>:
> > well, i didn't get a new phone
> > i was going to go to GSM, but then cancelled it after a day
> > Funny, the rep never told me about this upgrade fee, after she told me
> > how great GSM is.
> > Only 6 weeks until Nov, 24th
> >
> >
> > Zarch wrote:
> > >
> > > If you upgraded* you phone.
> > > *Got a reduced price on another phone by extending your contract.
> > > You are charged an upgrade charge by Cingular for changing out your phone
> > > etc.
> > >
> > > Usually you can't fight it and win.
> > > It should have been on your new contract.
> > > If it was not, perhaps....
> > >
> > > If you were out of contract when you upgraded your phone.
> > > You may call customer service and request a $20 equipment replacement
> > > credit.
> > > Depends on how long you have been with Cingular and how much your monthly
> > > bill runs ...
> > >
> > > "B Bell" <[email protected]> wrote in message
> > > news:[email protected]...
> > > > I got my bill today, and there was "one time $18.00 Upgrade Charge"
> > > > Anyone know what this is? I just don't want to have to call now and
> > > > fight it.
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
- 10-09-2003, 09:39 PM #6ZarchGuest
Re: Upgrage Charge
In some markets upgrading to the GAIT phone also allows waiver of the $18
upgrade fee.
"Jason Voorhes" <[email protected]> wrote in message
news:[email protected]...
> AT&T Wireless does not charge their $15 dollar upgrade prossessing fee
> when customers buy GSM phones. For now, that is.
>
> [email protected] (N W) wrote in article
> <[email protected]>:
> > With any phone upgrade either GSM or TDMA cingular charges an $18
> > upgrade processing fee as do most other compaies, except most other
> > companies do not let existing customers receive the price on the shelf
> > in the store.....ie tmobile has a special price list on a per customer
> > basis, this prices includes a $19.99 upgrade processing fee
> >
> > --
> > Thanx,
> >
> > N W
> >
> >
> > B Bell <[email protected]> wrote in article
> > <[email protected]>:
> > > well, i didn't get a new phone
> > > i was going to go to GSM, but then cancelled it after a day
> > > Funny, the rep never told me about this upgrade fee, after she told me
> > > how great GSM is.
> > > Only 6 weeks until Nov, 24th
> > >
> > >
> > > Zarch wrote:
> > > >
> > > > If you upgraded* you phone.
> > > > *Got a reduced price on another phone by extending your contract.
> > > > You are charged an upgrade charge by Cingular for changing out your
phone
> > > > etc.
> > > >
> > > > Usually you can't fight it and win.
> > > > It should have been on your new contract.
> > > > If it was not, perhaps....
> > > >
> > > > If you were out of contract when you upgraded your phone.
> > > > You may call customer service and request a $20 equipment
replacement
> > > > credit.
> > > > Depends on how long you have been with Cingular and how much your
monthly
> > > > bill runs ...
> > > >
> > > > "B Bell" <[email protected]> wrote in message
> > > > news:[email protected]...
> > > > > I got my bill today, and there was "one time $18.00 Upgrade
Charge"
> > > > > Anyone know what this is? I just don't want to have to call now
and
> > > > > fight it.
> >
> > [posted via phonescoop.com]
>
> [posted via phonescoop.com]
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