Results 1 to 6 of 6
  1. #1
    B Bell
    Guest
    I got my bill today, and there was "one time $18.00 Upgrade Charge"
    Anyone know what this is? I just don't want to have to call now and
    fight it.



    See More: Upgrage Charge




  2. #2
    Zarch
    Guest

    Re: Upgrage Charge

    If you upgraded* you phone.
    *Got a reduced price on another phone by extending your contract.
    You are charged an upgrade charge by Cingular for changing out your phone
    etc.

    Usually you can't fight it and win.
    It should have been on your new contract.
    If it was not, perhaps....

    If you were out of contract when you upgraded your phone.
    You may call customer service and request a $20 equipment replacement
    credit.
    Depends on how long you have been with Cingular and how much your monthly
    bill runs ...

    "B Bell" <[email protected]> wrote in message
    news:[email protected]...
    > I got my bill today, and there was "one time $18.00 Upgrade Charge"
    > Anyone know what this is? I just don't want to have to call now and
    > fight it.






  3. #3
    B Bell
    Guest

    Re: Upgrage Charge

    well, i didn't get a new phone
    i was going to go to GSM, but then cancelled it after a day
    Funny, the rep never told me about this upgrade fee, after she told me
    how great GSM is.
    Only 6 weeks until Nov, 24th


    Zarch wrote:
    >
    > If you upgraded* you phone.
    > *Got a reduced price on another phone by extending your contract.
    > You are charged an upgrade charge by Cingular for changing out your phone
    > etc.
    >
    > Usually you can't fight it and win.
    > It should have been on your new contract.
    > If it was not, perhaps....
    >
    > If you were out of contract when you upgraded your phone.
    > You may call customer service and request a $20 equipment replacement
    > credit.
    > Depends on how long you have been with Cingular and how much your monthly
    > bill runs ...
    >
    > "B Bell" <[email protected]> wrote in message
    > news:[email protected]...
    > > I got my bill today, and there was "one time $18.00 Upgrade Charge"
    > > Anyone know what this is? I just don't want to have to call now and
    > > fight it.




  4. #4
    N W
    Guest

    Re: Upgrage Charge

    With any phone upgrade either GSM or TDMA cingular charges an $18
    upgrade processing fee as do most other compaies, except most other
    companies do not let existing customers receive the price on the shelf
    in the store.....ie tmobile has a special price list on a per customer
    basis, this prices includes a $19.99 upgrade processing fee

    --
    Thanx,

    N W


    B Bell <[email protected]> wrote in article
    <[email protected]>:
    > well, i didn't get a new phone
    > i was going to go to GSM, but then cancelled it after a day
    > Funny, the rep never told me about this upgrade fee, after she told me
    > how great GSM is.
    > Only 6 weeks until Nov, 24th
    >
    >
    > Zarch wrote:
    > >
    > > If you upgraded* you phone.
    > > *Got a reduced price on another phone by extending your contract.
    > > You are charged an upgrade charge by Cingular for changing out your phone
    > > etc.
    > >
    > > Usually you can't fight it and win.
    > > It should have been on your new contract.
    > > If it was not, perhaps....
    > >
    > > If you were out of contract when you upgraded your phone.
    > > You may call customer service and request a $20 equipment replacement
    > > credit.
    > > Depends on how long you have been with Cingular and how much your monthly
    > > bill runs ...
    > >
    > > "B Bell" <[email protected]> wrote in message
    > > news:[email protected]...
    > > > I got my bill today, and there was "one time $18.00 Upgrade Charge"
    > > > Anyone know what this is? I just don't want to have to call now and
    > > > fight it.


    [posted via phonescoop.com]



  5. #5
    Jason Voorhes
    Guest

    Re: Upgrage Charge

    AT&T Wireless does not charge their $15 dollar upgrade prossessing fee
    when customers buy GSM phones. For now, that is.

    [email protected] (N W) wrote in article
    <[email protected]>:
    > With any phone upgrade either GSM or TDMA cingular charges an $18
    > upgrade processing fee as do most other compaies, except most other
    > companies do not let existing customers receive the price on the shelf
    > in the store.....ie tmobile has a special price list on a per customer
    > basis, this prices includes a $19.99 upgrade processing fee
    >
    > --
    > Thanx,
    >
    > N W
    >
    >
    > B Bell <[email protected]> wrote in article
    > <[email protected]>:
    > > well, i didn't get a new phone
    > > i was going to go to GSM, but then cancelled it after a day
    > > Funny, the rep never told me about this upgrade fee, after she told me
    > > how great GSM is.
    > > Only 6 weeks until Nov, 24th
    > >
    > >
    > > Zarch wrote:
    > > >
    > > > If you upgraded* you phone.
    > > > *Got a reduced price on another phone by extending your contract.
    > > > You are charged an upgrade charge by Cingular for changing out your phone
    > > > etc.
    > > >
    > > > Usually you can't fight it and win.
    > > > It should have been on your new contract.
    > > > If it was not, perhaps....
    > > >
    > > > If you were out of contract when you upgraded your phone.
    > > > You may call customer service and request a $20 equipment replacement
    > > > credit.
    > > > Depends on how long you have been with Cingular and how much your monthly
    > > > bill runs ...
    > > >
    > > > "B Bell" <[email protected]> wrote in message
    > > > news:[email protected]...
    > > > > I got my bill today, and there was "one time $18.00 Upgrade Charge"
    > > > > Anyone know what this is? I just don't want to have to call now and
    > > > > fight it.

    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  6. #6
    Zarch
    Guest

    Re: Upgrage Charge

    In some markets upgrading to the GAIT phone also allows waiver of the $18
    upgrade fee.


    "Jason Voorhes" <[email protected]> wrote in message
    news:[email protected]...
    > AT&T Wireless does not charge their $15 dollar upgrade prossessing fee
    > when customers buy GSM phones. For now, that is.
    >
    > [email protected] (N W) wrote in article
    > <[email protected]>:
    > > With any phone upgrade either GSM or TDMA cingular charges an $18
    > > upgrade processing fee as do most other compaies, except most other
    > > companies do not let existing customers receive the price on the shelf
    > > in the store.....ie tmobile has a special price list on a per customer
    > > basis, this prices includes a $19.99 upgrade processing fee
    > >
    > > --
    > > Thanx,
    > >
    > > N W
    > >
    > >
    > > B Bell <[email protected]> wrote in article
    > > <[email protected]>:
    > > > well, i didn't get a new phone
    > > > i was going to go to GSM, but then cancelled it after a day
    > > > Funny, the rep never told me about this upgrade fee, after she told me
    > > > how great GSM is.
    > > > Only 6 weeks until Nov, 24th
    > > >
    > > >
    > > > Zarch wrote:
    > > > >
    > > > > If you upgraded* you phone.
    > > > > *Got a reduced price on another phone by extending your contract.
    > > > > You are charged an upgrade charge by Cingular for changing out your

    phone
    > > > > etc.
    > > > >
    > > > > Usually you can't fight it and win.
    > > > > It should have been on your new contract.
    > > > > If it was not, perhaps....
    > > > >
    > > > > If you were out of contract when you upgraded your phone.
    > > > > You may call customer service and request a $20 equipment

    replacement
    > > > > credit.
    > > > > Depends on how long you have been with Cingular and how much your

    monthly
    > > > > bill runs ...
    > > > >
    > > > > "B Bell" <[email protected]> wrote in message
    > > > > news:[email protected]...
    > > > > > I got my bill today, and there was "one time $18.00 Upgrade

    Charge"
    > > > > > Anyone know what this is? I just don't want to have to call now

    and
    > > > > > fight it.

    > >
    > > [posted via phonescoop.com]

    >
    > [posted via phonescoop.com]






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