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- 11-19-2003, 01:42 PM #1Marcellus WallaceGuest
I'm currently with Sprint PCS and have been for 5 years. I'm paying $35.99
before taxes for the following:
500 anytime minutes
500 Sprint to Sprint
a zillion nights and weekends that I never come close to using
free long distance
no roaming
voice mail
detailed billing
nighttime minutes start at 8 pm
caller ID
Looking to switch to one of Cingular's Rollover plans because I'm
dissatisfied with Sprint's customer service and sick of huge overage
charges. Anyone else made that switch? I'd love some feedback. I really
don't know much about Cingular. My understanding is that if I don't use all
my minutes one month, they roll over to the next month. What if I don't use
them in the next month? Do they roll over to the month after that or do
they expire? I live in the Los Angeles area. How is their coverage here?
Also, can I get a comparable plan to the one I have now for the same? When
does Cingular's nighttime minutes officially start?
I know that's a lot of questions. Thanks in advance for any you can answer.
› See More: might switch from Sprint to Cingular - advice?
- 11-19-2003, 02:25 PM #2Wade LippmanGuest
Re: might switch from Sprint to Cingular - advice?
> Looking to switch to one of Cingular's Rollover plans because I'm
> dissatisfied with Sprint's customer service
I am truly sorry to hear that, cause I didn't think anything could be as bad
as Cingular's customer service.
- 11-19-2003, 04:24 PM #3XFFGuest
Re: might switch from Sprint to Cingular - advice?
"Marcellus Wallace" <[email protected]> wrote in message news:<[email protected]>...
> I'm currently with Sprint PCS and have been for 5 years. I'm paying $35.99
> before taxes for the following:
>
> no roaming
Does that mean there's no additional charge for roaming on any other
system or roaming is not supported and you will get "no service" when
off the Sprint PCS network?
> My understanding is that if I don't use all
> my minutes one month, they roll over to the next month. What if I don't use
> them in the next month? Do they roll over to the month after that or do
> they expire?
I believe they roll over for up to twelve months and will expire
afterwards.
> I live in the Los Angeles area. How is their coverage here?
Cingular is a PCS provider in California, just like Sprint PCS, AT&T
GSM, and T-Mobile. You will likely get much more reliable coverage
with a cellular provider, ie. Verizon Wireless or AT&T TDMA.
> Also, can I get a comparable plan to the one I have now for the same? When
> does Cingular's nighttime minutes officially start?
9 pm with standard plans, or 7 pm with the current 7 pm nights and
weekends promotion (additional charge applies).
- 11-19-2003, 08:54 PM #4Elmo P. ShagnastyGuest
Re: might switch from Sprint to Cingular - advice?
In article <[email protected]>,
"Marcellus Wallace" <[email protected]> wrote:
> I'm currently with Sprint PCS and have been for 5 years. I'm paying $35.99
> before taxes for the following:
>
> 500 anytime minutes
> 500 Sprint to Sprint
> a zillion nights and weekends that I never come close to using
> free long distance
> no roaming
Ah. It's "no roaming while on the Sprint PCS network". Go into BFE,
somewhere in the mountains of West Virginia, and I guarantee you'll pay
roaming charges.
Cell phone providers are experts at obscuring the facts.
Cingular has a program, the Nation program (not the Nation GSM program),
in which there is no roaming whatsoever. Period. From what I've found
traveling around the country--including the mountains of West
Virginia--as long as there's a signal, you're good. No roaming at all.
And, of course, the rollover minutes.
> My understanding is that if I don't use all
> my minutes one month, they roll over to the next month. What if I don't use
> them in the next month? Do they roll over to the month after that or do
> they expire?
They expire after 12 months. It's a rolling set of rollover minutes.
> When
> does Cingular's nighttime minutes officially start?
9pm. You can buy that down to 7pm, but I don't think it's cost
effective for most people.
But, 11/24 is yet to come; stay tuned.
- 11-21-2003, 12:55 AM #5Bill RadioGuest
Re: might switch from Sprint to Cingular - advice?
If you were to read through newsgroups and forums, you'd find that a few
years ago, the best network in L.A. was PacBell Wireless. It was taken over
by Cingular and was quickly turned into the worst network in L.A. To add
insult to injury, when T-Mobile came to town, they were using the Cingular
network.
Well, things have gotten better, but unfortunately, much of that improvement
has come from customers leaving, or just not using, the Cingular network.
With the help of T-Mobile, Cingular has gotten better in L.A., and the
farther north you go, the better the network works.
In other areas of the country, Cingular is among the top 2 networks for
coverage, even during their conversion to GSM. Nobody's perfect, but the
three top carriers in L.A. are Sprint PCS, AT&T/TDMA, and Verizon.
If you're having trouble w/Sprint, then Verizon and AT&T/TDMA are most
likely to give you better service. However, it varies from one location to
another, so you need to pick one and give it a thorough tryout. Overages
are solved by increasing your minute allotment, and with Sprint you just
tell them you're leaving and you should get more minutes.
Rollover minutes aren't the value they appear to be. If you don't have
enough minutes to begin with, you'll still suffer from overages. If you're
a teacher and don't use your phone all summer, you'll get ahead if you sign
up for service in June. But for normal people, you need the minutes you
need.
-Bill
"Marcellus Wallace" <[email protected]> wrote in message
news:[email protected]...
> I'm currently with Sprint PCS and have been for 5 years. I'm paying
$35.99
> before taxes for the following:
>
>
> Looking to switch to one of Cingular's Rollover plans because I'm
> dissatisfied with Sprint's customer service and sick of huge overage
> charges. Anyone else made that switch? I'd love some feedback.
- 11-21-2003, 01:47 AM #6George ZerounGuest
Re: might switch from Sprint to Cingular - advice?
Bill:
Have you actually used Cingular in LA? Your experience is the exact opposite
of mine.
"Bill Radio" <[email protected]> wrote in message
news:[email protected]...
> If you were to read through newsgroups and forums, you'd find that a few
> years ago, the best network in L.A. was PacBell Wireless. It was taken
over
> by Cingular and was quickly turned into the worst network in L.A. To add
> insult to injury, when T-Mobile came to town, they were using the Cingular
> network.
>
> Well, things have gotten better, but unfortunately, much of that
improvement
> has come from customers leaving, or just not using, the Cingular network.
> With the help of T-Mobile, Cingular has gotten better in L.A., and the
> farther north you go, the better the network works.
>
> In other areas of the country, Cingular is among the top 2 networks for
> coverage, even during their conversion to GSM. Nobody's perfect, but the
> three top carriers in L.A. are Sprint PCS, AT&T/TDMA, and Verizon.
>
> If you're having trouble w/Sprint, then Verizon and AT&T/TDMA are most
> likely to give you better service. However, it varies from one location
to
> another, so you need to pick one and give it a thorough tryout. Overages
> are solved by increasing your minute allotment, and with Sprint you just
> tell them you're leaving and you should get more minutes.
>
> Rollover minutes aren't the value they appear to be. If you don't have
> enough minutes to begin with, you'll still suffer from overages. If
you're
> a teacher and don't use your phone all summer, you'll get ahead if you
sign
> up for service in June. But for normal people, you need the minutes you
> need.
>
> -Bill
>
> "Marcellus Wallace" <[email protected]> wrote in message
> news:[email protected]...
> > I'm currently with Sprint PCS and have been for 5 years. I'm paying
> $35.99
> > before taxes for the following:
> >
> >
> > Looking to switch to one of Cingular's Rollover plans because I'm
> > dissatisfied with Sprint's customer service and sick of huge overage
> > charges. Anyone else made that switch? I'd love some feedback.
>
- 11-21-2003, 03:15 PM #7Steve VaiGuest
Re: might switch from Sprint to Cingular - advice?
On Fri, 21 Nov 2003 07:47:33 GMT, "George Zeroun"
<[email protected]> wrote:
>Bill:
>
>Have you actually used Cingular in LA? Your experience is the exact opposite
>of mine.
i used cingular in LA, it was pretty bad... cutting out and the echo
chamber effect of talking to yourself
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