Help with USB-Serial Data Cable for S-E z500a

We purchased a generic data cable (uses Prolific technology) to
download files from our Sony-Ericsson z500a phone. I succeeded in
installing the hardware and downloaded the latest driver from
Prolific's site. According to the Device Manager on my Windows XP-Home
(SP2) laptop, the device is working normally and has been assigned to
the COM4 port.

I downloaded the Sony-Ericsson File Manager program and connected the
z500a to the cable. When I started up the laptop, the phone icon in
the Windows taskbar flashes to indicate the phone is connected to the
PC. However, whenever I opened the Sony-Ericsson File Manager and
tried clicking on an icon to view a file in the phone's memory, I lost
the connection (Windows displays a message box indicating an unknown
error). I then had to re-boot the PC to restore the connection.

I'm getting very frustrated, especially now that I have come
tantalizingly close to accessing the phone's memory. I did verify that
the S-E File Manager is also configured for COM4. Should I change any
of the default Port settings, or would I just be better off returning
this cable and getting an S-E cable?

Thanks in advance.


Alan

---

› See More: Help with USB-Serial Data Cable for S-E z500a

are there any other devices trying access the same port and hijacking the
port so to speak
check device manager to see if there a conflict reinstall driver from there
tell the install wizard
where you put the driver worth a try
"Alan" <[email protected]> wrote in message
news:[email protected]...
> We purchased a generic data cable (uses Prolific technology) to
> download files from our Sony-Ericsson z500a phone. I succeeded in
> installing the hardware and downloaded the latest driver from
> Prolific's site. According to the Device Manager on my Windows XP-Home
> (SP2) laptop, the device is working normally and has been assigned to
> the COM4 port.
>
> I downloaded the Sony-Ericsson File Manager program and connected the
> z500a to the cable. When I started up the laptop, the phone icon in
> the Windows taskbar flashes to indicate the phone is connected to the
> PC. However, whenever I opened the Sony-Ericsson File Manager and
> tried clicking on an icon to view a file in the phone's memory, I lost
> the connection (Windows displays a message box indicating an unknown
> error). I then had to re-boot the PC to restore the connection.
>
> I'm getting very frustrated, especially now that I have come
> tantalizingly close to accessing the phone's memory. I did verify that
> the S-E File Manager is also configured for COM4. Should I change any
> of the default Port settings, or would I just be better off returning
> this cable and getting an S-E cable?
>
> Thanks in advance.
>
>
> Alan
>