V60x andSignal Drop-Outs?

I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
Unfortunately, there seems to be trouble with the transmission signal
breaking up - the person on the other end says I drop out, often to the
point that I must repeat what I say. I've called my own voice mail and have
heard some of this. Also, at times, I hear drop-outs while listening to the
other party. These things NEVER happened with the StarTac.

The local technician was sympathetic, but couldn't find a problem with the
unit. Any idea what's going on, or suggestions on how to improve things?
BTW, I'm committed to a two-year contract, and foolishly sent the rebate
paperwork to Motorola before discovering how significant the problem has
turned out to be.

Thanks for any input you may have.

Chuck D.
Columbia SC

---

› See More: V60x andSignal Drop-Outs?

Hey Chuck,

I have the same problems. I have the V60 and the T720 the both are the
same as yours and I am in Florida. I had the Timeport 270 that was better
than both of these phones. I to have already sent the rebate paperwork in.
What a rip off these phones are terrible.

Marshall
Tallahassee, Fl.

"Chuck Dreier" <[email protected]> wrote in message
news:%[email protected]...
> I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> Unfortunately, there seems to be trouble with the transmission signal
> breaking up - the person on the other end says I drop out, often to the
> point that I must repeat what I say. I've called my own voice mail and
have
> heard some of this. Also, at times, I hear drop-outs while listening to
the
> other party. These things NEVER happened with the StarTac.
>
> The local technician was sympathetic, but couldn't find a problem with the
> unit. Any idea what's going on, or suggestions on how to improve things?
> BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> paperwork to Motorola before discovering how significant the problem has
> turned out to be.
>
> Thanks for any input you may have.
>
> Chuck D.
> Columbia SC
>
>

Hey Chuck,

I have the same problems. I have the V60 and the T720 the both are the
same as yours and I am in Florida. I had the Timeport 270 that was better
than both of these phones. I to have already sent the rebate paperwork in.
What a rip off these phones are terrible.

Marshall
Tallahassee, Fl.

"Chuck Dreier" <[email protected]> wrote in message
news:%[email protected]...
> I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> Unfortunately, there seems to be trouble with the transmission signal
> breaking up - the person on the other end says I drop out, often to the
> point that I must repeat what I say. I've called my own voice mail and
have
> heard some of this. Also, at times, I hear drop-outs while listening to
the
> other party. These things NEVER happened with the StarTac.
>
> The local technician was sympathetic, but couldn't find a problem with the
> unit. Any idea what's going on, or suggestions on how to improve things?
> BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> paperwork to Motorola before discovering how significant the problem has
> turned out to be.
>
> Thanks for any input you may have.
>
> Chuck D.
> Columbia SC
>
>

The StarTac and 270 didn't support 1x voice channels. The newer V60's and
all T720s support 1X data and voice. Could be some type of issue with the 1X
voice support.

--
Steve
"HatMan" <[email protected]> wrote in message
news:[email protected]...
> Hey Chuck,
>
> I have the same problems. I have the V60 and the T720 the both are the
> same as yours and I am in Florida. I had the Timeport 270 that was better
> than both of these phones. I to have already sent the rebate paperwork in.
> What a rip off these phones are terrible.
>
> Marshall
> Tallahassee, Fl.
>
> "Chuck Dreier" <[email protected]> wrote in message
> news:%[email protected]...
> > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > Unfortunately, there seems to be trouble with the transmission signal
> > breaking up - the person on the other end says I drop out, often to the
> > point that I must repeat what I say. I've called my own voice mail and
> have
> > heard some of this. Also, at times, I hear drop-outs while listening to
> the
> > other party. These things NEVER happened with the StarTac.
> >
> > The local technician was sympathetic, but couldn't find a problem with
the
> > unit. Any idea what's going on, or suggestions on how to improve
things?
> > BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> > paperwork to Motorola before discovering how significant the problem has
> > turned out to be.
> >
> > Thanks for any input you may have.
> >
> > Chuck D.
> > Columbia SC
> >
> >
>
>

The StarTac and 270 didn't support 1x voice channels. The newer V60's and
all T720s support 1X data and voice. Could be some type of issue with the 1X
voice support.

--
Steve
"HatMan" <[email protected]> wrote in message
news:[email protected]...
> Hey Chuck,
>
> I have the same problems. I have the V60 and the T720 the both are the
> same as yours and I am in Florida. I had the Timeport 270 that was better
> than both of these phones. I to have already sent the rebate paperwork in.
> What a rip off these phones are terrible.
>
> Marshall
> Tallahassee, Fl.
>
> "Chuck Dreier" <[email protected]> wrote in message
> news:%[email protected]...
> > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > Unfortunately, there seems to be trouble with the transmission signal
> > breaking up - the person on the other end says I drop out, often to the
> > point that I must repeat what I say. I've called my own voice mail and
> have
> > heard some of this. Also, at times, I hear drop-outs while listening to
> the
> > other party. These things NEVER happened with the StarTac.
> >
> > The local technician was sympathetic, but couldn't find a problem with
the
> > unit. Any idea what's going on, or suggestions on how to improve
things?
> > BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> > paperwork to Motorola before discovering how significant the problem has
> > turned out to be.
> >
> > Thanks for any input you may have.
> >
> > Chuck D.
> > Columbia SC
> >
> >
>
>

Steve,
Would you explain what 1X voice support is. That might help me have a more
intelligent talk with the local tech guy. Thanks...

"Steve" <[email protected]> wrote in message
news:X%[email protected]...
> The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> all T720s support 1X data and voice. Could be some type of issue with the
1X
> voice support.
>
> --
> Steve
> "HatMan" <[email protected]> wrote in message
> news:[email protected]...
> > Hey Chuck,
> >
> > I have the same problems. I have the V60 and the T720 the both are the
> > same as yours and I am in Florida. I had the Timeport 270 that was
better
> > than both of these phones. I to have already sent the rebate paperwork
in.
> > What a rip off these phones are terrible.
> >
> > Marshall
> > Tallahassee, Fl.
> >
> > "Chuck Dreier" <[email protected]> wrote in message
> > news:%[email protected]...
> > > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > > Unfortunately, there seems to be trouble with the transmission signal
> > > breaking up - the person on the other end says I drop out, often to
the
> > > point that I must repeat what I say. I've called my own voice mail
and
> > have
> > > heard some of this. Also, at times, I hear drop-outs while listening
to
> > the
> > > other party. These things NEVER happened with the StarTac.
> > >
> > > The local technician was sympathetic, but couldn't find a problem with
> the
> > > unit. Any idea what's going on, or suggestions on how to improve
> things?
> > > BTW, I'm committed to a two-year contract, and foolishly sent the
rebate
> > > paperwork to Motorola before discovering how significant the problem
has
> > > turned out to be.
> > >
> > > Thanks for any input you may have.
> > >
> > > Chuck D.
> > > Columbia SC
> > >
> > >
> >
> >
>
>

Steve,
Would you explain what 1X voice support is. That might help me have a more
intelligent talk with the local tech guy. Thanks...

"Steve" <[email protected]> wrote in message
news:X%[email protected]...
> The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> all T720s support 1X data and voice. Could be some type of issue with the
1X
> voice support.
>
> --
> Steve
> "HatMan" <[email protected]> wrote in message
> news:[email protected]...
> > Hey Chuck,
> >
> > I have the same problems. I have the V60 and the T720 the both are the
> > same as yours and I am in Florida. I had the Timeport 270 that was
better
> > than both of these phones. I to have already sent the rebate paperwork
in.
> > What a rip off these phones are terrible.
> >
> > Marshall
> > Tallahassee, Fl.
> >
> > "Chuck Dreier" <[email protected]> wrote in message
> > news:%[email protected]...
> > > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > > Unfortunately, there seems to be trouble with the transmission signal
> > > breaking up - the person on the other end says I drop out, often to
the
> > > point that I must repeat what I say. I've called my own voice mail
and
> > have
> > > heard some of this. Also, at times, I hear drop-outs while listening
to
> > the
> > > other party. These things NEVER happened with the StarTac.
> > >
> > > The local technician was sympathetic, but couldn't find a problem with
> the
> > > unit. Any idea what's going on, or suggestions on how to improve
> things?
> > > BTW, I'm committed to a two-year contract, and foolishly sent the
rebate
> > > paperwork to Motorola before discovering how significant the problem
has
> > > turned out to be.
> > >
> > > Thanks for any input you may have.
> > >
> > > Chuck D.
> > > Columbia SC
> > >
> > >
> >
> >
>
>

There was no sticker on my phone. But, the antenna problem makes sense.
I'll hold it like drinking tea - although I'll feel stupid - and let you
know if that seems to make a difference.


"Berkley McDaniel" <[email protected]> wrote in message
news:i4LKb.147226$VB2.563710@attbi_s51...
> The issue with the v60x has nothing to do with the technology being
> used. The issue is with the antenna and a software bug with the original
> load shipped to Alltel retail stores. Users who switch from StarTac
> handsets have the most problems. StarTac users tend to hold their phones
> with their index finger extended up along the top half of the phone next
> to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> path. You have to hold the phone "like you are drinking a cup of tea" in
> order to ensure that the TX/RX path isn't being hampered. Heck, there is
> even a sticker on the phone that displays the wrong way to hold it and
> says "Hey, don't do it this way"......
>
>
>
> Steve wrote:
>
> >The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> >all T720s support 1X data and voice. Could be some type of issue with the
1X
> >voice support.
> >
> >
> >
>

There was no sticker on my phone. But, the antenna problem makes sense.
I'll hold it like drinking tea - although I'll feel stupid - and let you
know if that seems to make a difference.


"Berkley McDaniel" <[email protected]> wrote in message
news:i4LKb.147226$VB2.563710@attbi_s51...
> The issue with the v60x has nothing to do with the technology being
> used. The issue is with the antenna and a software bug with the original
> load shipped to Alltel retail stores. Users who switch from StarTac
> handsets have the most problems. StarTac users tend to hold their phones
> with their index finger extended up along the top half of the phone next
> to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> path. You have to hold the phone "like you are drinking a cup of tea" in
> order to ensure that the TX/RX path isn't being hampered. Heck, there is
> even a sticker on the phone that displays the wrong way to hold it and
> says "Hey, don't do it this way"......
>
>
>
> Steve wrote:
>
> >The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> >all T720s support 1X data and voice. Could be some type of issue with the
1X
> >voice support.
> >
> >
> >
>

It does not matter how I hold the V60 or the T720 they both get very bad
signals. Even when they are just setting on a table. The signal for these 2
phones is 1 to 2 bars less than my timeport and the 120 we had.

Marshall

"Chuck Dreier" <[email protected]> wrote in message
news:[email protected]...
> There was no sticker on my phone. But, the antenna problem makes sense.
> I'll hold it like drinking tea - although I'll feel stupid - and let you
> know if that seems to make a difference.
>
>
> "Berkley McDaniel" <[email protected]> wrote in message
> news:i4LKb.147226$VB2.563710@attbi_s51...
> > The issue with the v60x has nothing to do with the technology being
> > used. The issue is with the antenna and a software bug with the original
> > load shipped to Alltel retail stores. Users who switch from StarTac
> > handsets have the most problems. StarTac users tend to hold their phones
> > with their index finger extended up along the top half of the phone next
> > to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> > path. You have to hold the phone "like you are drinking a cup of tea" in
> > order to ensure that the TX/RX path isn't being hampered. Heck, there is
> > even a sticker on the phone that displays the wrong way to hold it and
> > says "Hey, don't do it this way"......
> >
> >
> >
> > Steve wrote:
> >
> > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
and
> > >all T720s support 1X data and voice. Could be some type of issue with
the
> 1X
> > >voice support.
> > >
> > >
> > >
> >
>
>

It does not matter how I hold the V60 or the T720 they both get very bad
signals. Even when they are just setting on a table. The signal for these 2
phones is 1 to 2 bars less than my timeport and the 120 we had.

Marshall

"Chuck Dreier" <[email protected]> wrote in message
news:[email protected]...
> There was no sticker on my phone. But, the antenna problem makes sense.
> I'll hold it like drinking tea - although I'll feel stupid - and let you
> know if that seems to make a difference.
>
>
> "Berkley McDaniel" <[email protected]> wrote in message
> news:i4LKb.147226$VB2.563710@attbi_s51...
> > The issue with the v60x has nothing to do with the technology being
> > used. The issue is with the antenna and a software bug with the original
> > load shipped to Alltel retail stores. Users who switch from StarTac
> > handsets have the most problems. StarTac users tend to hold their phones
> > with their index finger extended up along the top half of the phone next
> > to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> > path. You have to hold the phone "like you are drinking a cup of tea" in
> > order to ensure that the TX/RX path isn't being hampered. Heck, there is
> > even a sticker on the phone that displays the wrong way to hold it and
> > says "Hey, don't do it this way"......
> >
> >
> >
> > Steve wrote:
> >
> > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
and
> > >all T720s support 1X data and voice. Could be some type of issue with
the
> 1X
> > >voice support.
> > >
> > >
> > >
> >
>
>

That being the case, how did you solve the problem? Did Alltel work with
you?

"HatMan" <[email protected]> wrote in message
news:[email protected]...
> It does not matter how I hold the V60 or the T720 they both get very bad
> signals. Even when they are just setting on a table. The signal for these
2
> phones is 1 to 2 bars less than my timeport and the 120 we had.
>
> Marshall
>
> "Chuck Dreier" <[email protected]> wrote in message
> news:[email protected]...
> > There was no sticker on my phone. But, the antenna problem makes sense.
> > I'll hold it like drinking tea - although I'll feel stupid - and let you
> > know if that seems to make a difference.
> >
> >
> > "Berkley McDaniel" <[email protected]> wrote in message
> > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > The issue with the v60x has nothing to do with the technology being
> > > used. The issue is with the antenna and a software bug with the
original
> > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > handsets have the most problems. StarTac users tend to hold their
phones
> > > with their index finger extended up along the top half of the phone
next
> > > to the antenna base. Doing this with a v60x shields the antenna's
TX/RX
> > > path. You have to hold the phone "like you are drinking a cup of tea"
in
> > > order to ensure that the TX/RX path isn't being hampered. Heck, there
is
> > > even a sticker on the phone that displays the wrong way to hold it and
> > > says "Hey, don't do it this way"......
> > >
> > >
> > >
> > > Steve wrote:
> > >
> > > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
> and
> > > >all T720s support 1X data and voice. Could be some type of issue with
> the
> > 1X
> > > >voice support.
> > > >
> > > >
> > > >
> > >
> >
> >
>
>

That being the case, how did you solve the problem? Did Alltel work with
you?

"HatMan" <[email protected]> wrote in message
news:[email protected]...
> It does not matter how I hold the V60 or the T720 they both get very bad
> signals. Even when they are just setting on a table. The signal for these
2
> phones is 1 to 2 bars less than my timeport and the 120 we had.
>
> Marshall
>
> "Chuck Dreier" <[email protected]> wrote in message
> news:[email protected]...
> > There was no sticker on my phone. But, the antenna problem makes sense.
> > I'll hold it like drinking tea - although I'll feel stupid - and let you
> > know if that seems to make a difference.
> >
> >
> > "Berkley McDaniel" <[email protected]> wrote in message
> > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > The issue with the v60x has nothing to do with the technology being
> > > used. The issue is with the antenna and a software bug with the
original
> > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > handsets have the most problems. StarTac users tend to hold their
phones
> > > with their index finger extended up along the top half of the phone
next
> > > to the antenna base. Doing this with a v60x shields the antenna's
TX/RX
> > > path. You have to hold the phone "like you are drinking a cup of tea"
in
> > > order to ensure that the TX/RX path isn't being hampered. Heck, there
is
> > > even a sticker on the phone that displays the wrong way to hold it and
> > > says "Hey, don't do it this way"......
> > >
> > >
> > >
> > > Steve wrote:
> > >
> > > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
> and
> > > >all T720s support 1X data and voice. Could be some type of issue with
> the
> > 1X
> > > >voice support.
> > > >
> > > >
> > > >
> > >
> >
> >
>
>

I will let you know. I am taking my T720 in this afternoon. I am not sure
what they are going to due. They told me to bring both of my phones in.

Marshall

"Chuck Dreier" <[email protected]> wrote in message
news:[email protected]...
> That being the case, how did you solve the problem? Did Alltel work with
> you?
>
> "HatMan" <[email protected]> wrote in message
> news:[email protected]...
> > It does not matter how I hold the V60 or the T720 they both get very bad
> > signals. Even when they are just setting on a table. The signal for
these
> 2
> > phones is 1 to 2 bars less than my timeport and the 120 we had.
> >
> > Marshall
> >
> > "Chuck Dreier" <[email protected]> wrote in message
> > news:[email protected]...
> > > There was no sticker on my phone. But, the antenna problem makes
sense.
> > > I'll hold it like drinking tea - although I'll feel stupid - and let
you
> > > know if that seems to make a difference.
> > >
> > >
> > > "Berkley McDaniel" <[email protected]> wrote in message
> > > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > > The issue with the v60x has nothing to do with the technology being
> > > > used. The issue is with the antenna and a software bug with the
> original
> > > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > > handsets have the most problems. StarTac users tend to hold their
> phones
> > > > with their index finger extended up along the top half of the phone
> next
> > > > to the antenna base. Doing this with a v60x shields the antenna's
> TX/RX
> > > > path. You have to hold the phone "like you are drinking a cup of
tea"
> in
> > > > order to ensure that the TX/RX path isn't being hampered. Heck,
there
> is
> > > > even a sticker on the phone that displays the wrong way to hold it
and
> > > > says "Hey, don't do it this way"......
> > > >
> > > >
> > > >
> > > > Steve wrote:
> > > >
> > > > >The StarTac and 270 didn't support 1x voice channels. The newer
V60's
> > and
> > > > >all T720s support 1X data and voice. Could be some type of issue
with
> > the
> > > 1X
> > > > >voice support.
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> >
> >
>
>

I will let you know. I am taking my T720 in this afternoon. I am not sure
what they are going to due. They told me to bring both of my phones in.

Marshall

"Chuck Dreier" <[email protected]> wrote in message
news:[email protected]...
> That being the case, how did you solve the problem? Did Alltel work with
> you?
>
> "HatMan" <[email protected]> wrote in message
> news:[email protected]...
> > It does not matter how I hold the V60 or the T720 they both get very bad
> > signals. Even when they are just setting on a table. The signal for
these
> 2
> > phones is 1 to 2 bars less than my timeport and the 120 we had.
> >
> > Marshall
> >
> > "Chuck Dreier" <[email protected]> wrote in message
> > news:[email protected]...
> > > There was no sticker on my phone. But, the antenna problem makes
sense.
> > > I'll hold it like drinking tea - although I'll feel stupid - and let
you
> > > know if that seems to make a difference.
> > >
> > >
> > > "Berkley McDaniel" <[email protected]> wrote in message
> > > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > > The issue with the v60x has nothing to do with the technology being
> > > > used. The issue is with the antenna and a software bug with the
> original
> > > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > > handsets have the most problems. StarTac users tend to hold their
> phones
> > > > with their index finger extended up along the top half of the phone
> next
> > > > to the antenna base. Doing this with a v60x shields the antenna's
> TX/RX
> > > > path. You have to hold the phone "like you are drinking a cup of
tea"
> in
> > > > order to ensure that the TX/RX path isn't being hampered. Heck,
there
> is
> > > > even a sticker on the phone that displays the wrong way to hold it
and
> > > > says "Hey, don't do it this way"......
> > > >
> > > >
> > > >
> > > > Steve wrote:
> > > >
> > > > >The StarTac and 270 didn't support 1x voice channels. The newer
V60's
> > and
> > > > >all T720s support 1X data and voice. Could be some type of issue
with
> > the
> > > 1X
> > > > >voice support.
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> >
> >
>
>