Results 1 to 6 of 6
  1. #1
    Eric
    Guest
    Hi all!

    I have a V300 - and I have the a Motorola V300 phone, and I am using
    mobile Phone tools, ver 2.20. I have the latest version, since I ran
    live update.

    It does not recognize my phone. I am connecting with a USB
    cable(which I got on ebay). It worked once before. I am running
    W2000 with all the latest patches as well. In the "unplug or eject
    hardware" (the little green arrow at the bottom), it says I have the
    wrong driver. Here is how I installed this v300:

    - when it detects a phone, the Device Config Wizard asks: "Which
    device do you wish to use?"
    My options are:
    Other device
    HSP56 MR
    Mot. USB <--- I chose Motorola USB modem, then next, and then it tries
    to detect the driver. I let it go ahead by clicking next, and I get
    the following:
    * Modem ident.
    * Opening Mot USB Modem
    ** Not accessible or in use by another application.******(here's where
    I think there is a problem)

    Then I try retry, same thing; so I click Next:

    It asks: Device Manufacturer:
    Motorola GSM <--- I choose this one
    Motorola CDMA
    Motorola TDMA

    Then it asks Device Model, there are many:

    I tried v300 and v300m, but they do not work.

    I know it does not work b/c there is a red circle with white box
    saying comminication port unavailable.

    Any ideas on how to fix this one???

    Thanks,

    Eric

    (the above was also sent to bvrp.com, the maker of the software, yet
    thought someone here might know)



    See More: V300 - mobile Phone Tools won't read my phone!




  2. #2
    BruceR
    Guest

    Re: V300 - mobile Phone Tools won't read my phone!

    Uninstall the software completely and delete anything in Device Manager
    under USB that has an exclamation mark. Then reinstall the software -
    DO NOT plug in the cable until AFTER the software has been installed.
    Then plug in the cable with the phone attached and it should all work.

    From:Eric
    [email protected]

    > Hi all!
    >
    > I have a V300 - and I have the a Motorola V300 phone, and I am using
    > mobile Phone tools, ver 2.20. I have the latest version, since I ran
    > live update.
    >
    > It does not recognize my phone. I am connecting with a USB
    > cable(which I got on ebay). It worked once before. I am running
    > W2000 with all the latest patches as well. In the "unplug or eject
    > hardware" (the little green arrow at the bottom), it says I have the
    > wrong driver. Here is how I installed this v300:
    >
    > - when it detects a phone, the Device Config Wizard asks: "Which
    > device do you wish to use?"
    > My options are:
    > Other device
    > HSP56 MR
    > Mot. USB <--- I chose Motorola USB modem, then next, and then it tries
    > to detect the driver. I let it go ahead by clicking next, and I get
    > the following:
    > * Modem ident.
    > * Opening Mot USB Modem
    > ** Not accessible or in use by another application.******(here's where
    > I think there is a problem)
    >
    > Then I try retry, same thing; so I click Next:
    >
    > It asks: Device Manufacturer:
    > Motorola GSM <--- I choose this one
    > Motorola CDMA
    > Motorola TDMA
    >
    > Then it asks Device Model, there are many:
    >
    > I tried v300 and v300m, but they do not work.
    >
    > I know it does not work b/c there is a red circle with white box
    > saying comminication port unavailable.
    >
    > Any ideas on how to fix this one???
    >
    > Thanks,
    >
    > Eric
    >
    > (the above was also sent to bvrp.com, the maker of the software, yet
    > thought someone here might know)






  3. #3
    Eric
    Guest

    Re: V300 - mobile Phone Tools won't read my phone!

    Thanks - actually found another way - got a driver from:
    http://www.datapilot.com/drivers.htm, and got the Driver for the
    Motorola USB Cable - it works now!

    "BruceR" <[email protected]> wrote in message news:<[email protected]>...
    > Uninstall the software completely and delete anything in Device Manager
    > under USB that has an exclamation mark. Then reinstall the software -
    > DO NOT plug in the cable until AFTER the software has been installed.
    > Then plug in the cable with the phone attached and it should all work.
    >
    > From:Eric
    > [email protected]
    >
    > > Hi all!
    > >
    > > I have a V300 - and I have the a Motorola V300 phone, and I am using
    > > mobile Phone tools, ver 2.20. I have the latest version, since I ran
    > > live update.
    > >
    > > It does not recognize my phone. I am connecting with a USB
    > > cable(which I got on ebay). It worked once before. I am running
    > > W2000 with all the latest patches as well. In the "unplug or eject
    > > hardware" (the little green arrow at the bottom), it says I have the
    > > wrong driver. Here is how I installed this v300:
    > >
    > > - when it detects a phone, the Device Config Wizard asks: "Which
    > > device do you wish to use?"
    > > My options are:
    > > Other device
    > > HSP56 MR
    > > Mot. USB <--- I chose Motorola USB modem, then next, and then it tries
    > > to detect the driver. I let it go ahead by clicking next, and I get
    > > the following:
    > > * Modem ident.
    > > * Opening Mot USB Modem
    > > ** Not accessible or in use by another application.******(here's where
    > > I think there is a problem)
    > >
    > > Then I try retry, same thing; so I click Next:
    > >
    > > It asks: Device Manufacturer:
    > > Motorola GSM <--- I choose this one
    > > Motorola CDMA
    > > Motorola TDMA
    > >
    > > Then it asks Device Model, there are many:
    > >
    > > I tried v300 and v300m, but they do not work.
    > >
    > > I know it does not work b/c there is a red circle with white box
    > > saying comminication port unavailable.
    > >
    > > Any ideas on how to fix this one???
    > >
    > > Thanks,
    > >
    > > Eric
    > >
    > > (the above was also sent to bvrp.com, the maker of the software, yet
    > > thought someone here might know)




  4. #4
    Eric
    Guest

    Re: V300 - mobile Phone Tools won't read my phone!

    Thanks - actually found another way - got a driver from:
    http://www.datapilot.com/drivers.htm, and got the Driver for the
    Motorola USB Cable - it works now!

    "BruceR" <[email protected]> wrote in message news:<[email protected]>...
    > Uninstall the software completely and delete anything in Device Manager
    > under USB that has an exclamation mark. Then reinstall the software -
    > DO NOT plug in the cable until AFTER the software has been installed.
    > Then plug in the cable with the phone attached and it should all work.
    >
    > From:Eric
    > [email protected]
    >
    > > Hi all!
    > >
    > > I have a V300 - and I have the a Motorola V300 phone, and I am using
    > > mobile Phone tools, ver 2.20. I have the latest version, since I ran
    > > live update.
    > >
    > > It does not recognize my phone. I am connecting with a USB
    > > cable(which I got on ebay). It worked once before. I am running
    > > W2000 with all the latest patches as well. In the "unplug or eject
    > > hardware" (the little green arrow at the bottom), it says I have the
    > > wrong driver. Here is how I installed this v300:
    > >
    > > - when it detects a phone, the Device Config Wizard asks: "Which
    > > device do you wish to use?"
    > > My options are:
    > > Other device
    > > HSP56 MR
    > > Mot. USB <--- I chose Motorola USB modem, then next, and then it tries
    > > to detect the driver. I let it go ahead by clicking next, and I get
    > > the following:
    > > * Modem ident.
    > > * Opening Mot USB Modem
    > > ** Not accessible or in use by another application.******(here's where
    > > I think there is a problem)
    > >
    > > Then I try retry, same thing; so I click Next:
    > >
    > > It asks: Device Manufacturer:
    > > Motorola GSM <--- I choose this one
    > > Motorola CDMA
    > > Motorola TDMA
    > >
    > > Then it asks Device Model, there are many:
    > >
    > > I tried v300 and v300m, but they do not work.
    > >
    > > I know it does not work b/c there is a red circle with white box
    > > saying comminication port unavailable.
    > >
    > > Any ideas on how to fix this one???
    > >
    > > Thanks,
    > >
    > > Eric
    > >
    > > (the above was also sent to bvrp.com, the maker of the software, yet
    > > thought someone here might know)




  5. #5
    BruceR
    Guest

    Re: V300 - mobile Phone Tools won't read my phone!

    Glad to hear it. The www.susteen.com website I pointed you to is the
    same as the Datapilot site. They seem to have their act together EXCPT
    no support for the v600 yet.

    From:Eric
    [email protected]

    > Thanks - actually found another way - got a driver from:
    > http://www.datapilot.com/drivers.htm, and got the Driver for the
    > Motorola USB Cable - it works now!
    >
    > "BruceR" <[email protected]> wrote in message
    > news:<[email protected]>...
    >> Uninstall the software completely and delete anything in Device
    >> Manager under USB that has an exclamation mark. Then reinstall the
    >> software - DO NOT plug in the cable until AFTER the software has
    >> been installed. Then plug in the cable with the phone attached and
    >> it should all work.
    >>
    >> From:Eric
    >> [email protected]
    >>
    >>> Hi all!
    >>>
    >>> I have a V300 - and I have the a Motorola V300 phone, and I am using
    >>> mobile Phone tools, ver 2.20. I have the latest version, since I
    >>> ran live update.
    >>>
    >>> It does not recognize my phone. I am connecting with a USB
    >>> cable(which I got on ebay). It worked once before. I am running
    >>> W2000 with all the latest patches as well. In the "unplug or eject
    >>> hardware" (the little green arrow at the bottom), it says I have the
    >>> wrong driver. Here is how I installed this v300:
    >>>
    >>> - when it detects a phone, the Device Config Wizard asks: "Which
    >>> device do you wish to use?"
    >>> My options are:
    >>> Other device
    >>> HSP56 MR
    >>> Mot. USB <--- I chose Motorola USB modem, then next, and then it
    >>> tries to detect the driver. I let it go ahead by clicking next,
    >>> and I get the following:
    >>> * Modem ident.
    >>> * Opening Mot USB Modem
    >>> ** Not accessible or in use by another application.******(here's
    >>> where I think there is a problem)
    >>>
    >>> Then I try retry, same thing; so I click Next:
    >>>
    >>> It asks: Device Manufacturer:
    >>> Motorola GSM <--- I choose this one
    >>> Motorola CDMA
    >>> Motorola TDMA
    >>>
    >>> Then it asks Device Model, there are many:
    >>>
    >>> I tried v300 and v300m, but they do not work.
    >>>
    >>> I know it does not work b/c there is a red circle with white box
    >>> saying comminication port unavailable.
    >>>
    >>> Any ideas on how to fix this one???
    >>>
    >>> Thanks,
    >>>
    >>> Eric
    >>>
    >>> (the above was also sent to bvrp.com, the maker of the software, yet
    >>> thought someone here might know)






  6. #6
    BruceR
    Guest

    Re: V300 - mobile Phone Tools won't read my phone!

    Glad to hear it. The www.susteen.com website I pointed you to is the
    same as the Datapilot site. They seem to have their act together EXCPT
    no support for the v600 yet.

    From:Eric
    [email protected]

    > Thanks - actually found another way - got a driver from:
    > http://www.datapilot.com/drivers.htm, and got the Driver for the
    > Motorola USB Cable - it works now!
    >
    > "BruceR" <[email protected]> wrote in message
    > news:<[email protected]>...
    >> Uninstall the software completely and delete anything in Device
    >> Manager under USB that has an exclamation mark. Then reinstall the
    >> software - DO NOT plug in the cable until AFTER the software has
    >> been installed. Then plug in the cable with the phone attached and
    >> it should all work.
    >>
    >> From:Eric
    >> [email protected]
    >>
    >>> Hi all!
    >>>
    >>> I have a V300 - and I have the a Motorola V300 phone, and I am using
    >>> mobile Phone tools, ver 2.20. I have the latest version, since I
    >>> ran live update.
    >>>
    >>> It does not recognize my phone. I am connecting with a USB
    >>> cable(which I got on ebay). It worked once before. I am running
    >>> W2000 with all the latest patches as well. In the "unplug or eject
    >>> hardware" (the little green arrow at the bottom), it says I have the
    >>> wrong driver. Here is how I installed this v300:
    >>>
    >>> - when it detects a phone, the Device Config Wizard asks: "Which
    >>> device do you wish to use?"
    >>> My options are:
    >>> Other device
    >>> HSP56 MR
    >>> Mot. USB <--- I chose Motorola USB modem, then next, and then it
    >>> tries to detect the driver. I let it go ahead by clicking next,
    >>> and I get the following:
    >>> * Modem ident.
    >>> * Opening Mot USB Modem
    >>> ** Not accessible or in use by another application.******(here's
    >>> where I think there is a problem)
    >>>
    >>> Then I try retry, same thing; so I click Next:
    >>>
    >>> It asks: Device Manufacturer:
    >>> Motorola GSM <--- I choose this one
    >>> Motorola CDMA
    >>> Motorola TDMA
    >>>
    >>> Then it asks Device Model, there are many:
    >>>
    >>> I tried v300 and v300m, but they do not work.
    >>>
    >>> I know it does not work b/c there is a red circle with white box
    >>> saying comminication port unavailable.
    >>>
    >>> Any ideas on how to fix this one???
    >>>
    >>> Thanks,
    >>>
    >>> Eric
    >>>
    >>> (the above was also sent to bvrp.com, the maker of the software, yet
    >>> thought someone here might know)






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