Follow Me 800 Numbers, was "Two phone numbers, different carriers, same phone

[ posted to alt.cellular.motorola and alt.cellular.verizon and CC'd to
RingCentral ]

Garry W wrote:
> Coming in late here on the conversation. I also picked RingCentral for the
> sake of the simultaneous-ring

They're idiots.

They claim local phone numbers in Victorville, but for my free trial
assigned me a number in (760) 301-xxxx.

I was able to dial it using seven digits, but I live in a weird area where
you can even dial *local toll or long distance* calls using seven digits as
long as they're in AC 760. 301-xxxx is in Ridgecrest, an hour north of
Victorville and a LD call away. Fortunately I only made a few test calls.

When I called and complained, they said "well, we only allow you to choose
your area code." Well then, why do you list cities when having people sign
up for a phone number? Then I was told "we do have a couple Victorville
numbers, but only a couple, but if you sign up now I can guarantee you one."
They couldn't tell me when they'd get more, said they had to order them in
blocks of 20. Great! So I call to complain and you turn around and try to
pressure me into paying for the service? Bite me.

Buyer beware if choosing RingCentral (and it's probably safer to stay away
from them).

--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307

---

› See More: Follow Me 800 Numbers, was "Two phone numbers, different carriers, same phone

Steve Sobol <[email protected]> wrote:
>Garry W wrote:
>> Coming in late here on the conversation. I also picked RingCentral for the
>> sake of the simultaneous-ring
>
>They're idiots.
>
>They claim local phone numbers in Victorville, but for my free trial
>assigned me a number in (760) 301-xxxx.

Hi Steve -

While I was researching RingCentral I encountered your other posts on this
topic. You've written often about it. I understand why you were pissed with
them. But, might be time to let it go and give it a rest. You live longer
when you carry around less stress. So they say.

(We Have Been Duly Warned about RingCentral & local numbers!)

>> Three weeks ago I requested a local number port from a Verizon cell phone to
>> a PacBell land line.
>
>Can you even do that?

At least sometimes.

However -- the number I'm porting from Verizon to PacBell is a number that
had originally started its life as a PacBell number. So, it's a special case.

I do have one other bit of info on this -- PacBell runs a special 8xx phone
number and apparently a special department to deal with ports of numbers into
PacBell. Must be at least some volume of requests going through.

Garry

(BTW - Yes, I know it's "SBC" now, not PacBell, nor Southwest Bell nor
Pacific Telesis nor "SBC California" nor who knows what name it'll have
tomorrow...)

(hmmmmm... I stand corrected. It's -not- "SBC" now. Fellow at Wikipedia
(http://en.wikipedia.org/wiki/Pacific_Telesis) says my phone company's
official name is "Pacific Bell Telephone Company dba SBC California".)

Garry W wrote:

> While I was researching RingCentral I encountered your other posts on this
> topic. You've written often about it. I understand why you were pissed with
> them. But, might be time to let it go and give it a rest. You live longer
> when you carry around less stress. So they say.
>
> (We Have Been Duly Warned about RingCentral & local numbers!)

Well, they actually called me, and I talked at length with their customer
service manager. There may have been a glitch in their database, and I'm
willing to do another trial run again, at least. So, for now I'm rescinding
my warning about RC. :>

> However -- the number I'm porting from Verizon to PacBell is a number that
> had originally started its life as a PacBell number. So, it's a special case.

That makes sense.

By the way, I moved here from Cleveland a couple years ago. SBC was running
"return to SBC for your landline service" ads quite extensively back then.

> I do have one other bit of info on this -- PacBell runs a special 8xx phone
> number and apparently a special department to deal with ports of numbers into
> PacBell. Must be at least some volume of requests going through.

I'd imagine, yes. But probably mostly for landlines. I just wasn't aware you
could port cell >> landline.

> (hmmmmm... I stand corrected. It's -not- "SBC" now. Fellow at Wikipedia
> (http://en.wikipedia.org/wiki/Pacific_Telesis) says my phone company's
> official name is "Pacific Bell Telephone Company dba SBC California".)

Well, yeah, and SBC in Ohio is probably still Ohio Bell Telephone in the
PUCO and FCC filings there, even though they changed names to Ameritech and
then SBC. But SBC markets themselves as SBC, so that's what I call them. :>

--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307