Poor Handsfree Sound Quality

I received a new Motorola V180 cell phone a few days ago. Everything seems
o.k. with the phone so far except for the poor headset quality. I can hear
other people fine, but 2 callers that I've spoken with recently have
complained to me that on their end I sound garbled or muffled. I've tried
using 2 handsfree devices with the phone, the earbud handsfree device that
came with the phone and a Plaintronics handsfree earbub device that I
bought. What's the problem? Should I buy a different handsfree device?
Should I return the phone? I use a handsfree device a lot when making calls
from the car or making long calls from home. I never had this problem with
my old Nokia 3390.

Thanks,

Dave

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In <Gygtd.622795$mD.1935@attbi_s02> on Tue, 07 Dec 2004 11:33:59 GMT, "David"
<[email protected]> wrote:

>I received a new Motorola V180 cell phone a few days ago. Everything seems
>o.k. with the phone so far except for the poor headset quality. I can hear
>other people fine, but 2 callers that I've spoken with recently have
>complained to me that on their end I sound garbled or muffled. I've tried
>using 2 handsfree devices with the phone, the earbud handsfree device that
>came with the phone and a Plaintronics handsfree earbub device that I
>bought. What's the problem? Should I buy a different handsfree device?
>Should I return the phone? I use a handsfree device a lot when making calls
>from the car or making long calls from home. I never had this problem with
>my old Nokia 3390.

I think you'll have much better results with a good noise-canceling boom-type
headset, rather than an earbud.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

On Tue, 07 Dec 2004 11:33:59 GMT, "David" <[email protected]> said
in alt.cellular.motorola:

>I received a new Motorola V180 cell phone a few days ago. Everything seems
>o.k. with the phone so far except for the poor headset quality. I can hear
>other people fine, but 2 callers that I've spoken with recently have
>complained to me that on their end I sound garbled or muffled. I've tried
>using 2 handsfree devices with the phone, the earbud handsfree device that
>came with the phone and a Plaintronics handsfree earbub device that I
>bought. What's the problem? Should I buy a different handsfree device?
>Should I return the phone? I use a handsfree device a lot when making calls
>from the car or making long calls from home. I never had this problem with
>my old Nokia 3390.

You aren't covering up the mic, are you?

No, it's weird. I went to a Tmobile store after work today and had someone
there take a look at my phone. The handsfree device sounded fine in their
store. I listened through another phone while they called me using my cell.
When I got home, the handsfree sound quality was not as good. I'm not sure
why. I'm thinking, maybe the cell reception was better in the Tmobile
store. Maybe , I have too many electronic gadgets in my home that are
interfering with the cell signal. I don't know. Someone responded that I
should try a noise reducing boom mike. Maybe that's the answer.


"Al Klein" <[email protected]> wrote in message
news:[email protected]...
> On Tue, 07 Dec 2004 11:33:59 GMT, "David" <[email protected]> said
> in alt.cellular.motorola:
>
>>I received a new Motorola V180 cell phone a few days ago. Everything
>>seems
>>o.k. with the phone so far except for the poor headset quality. I can
>>hear
>>other people fine, but 2 callers that I've spoken with recently have
>>complained to me that on their end I sound garbled or muffled. I've tried
>>using 2 handsfree devices with the phone, the earbud handsfree device that
>>came with the phone and a Plaintronics handsfree earbub device that I
>>bought. What's the problem? Should I buy a different handsfree device?
>>Should I return the phone? I use a handsfree device a lot when making
>>calls
>>from the car or making long calls from home. I never had this problem
>>with
>>my old Nokia 3390.
>
> You aren't covering up the mic, are you?

I think that I may have discovered what the problem was. When I attach the
clip from my handsfree device to my shirt in such a way that the mike is not
able to lay on my chest, the sound quality is much improved. I'm hoping
that that was the problem.

Dave


"Al Klein" <[email protected]> wrote in message
news:[email protected]...
> On Tue, 07 Dec 2004 11:33:59 GMT, "David" <[email protected]> said
> in alt.cellular.motorola:
>
>>I received a new Motorola V180 cell phone a few days ago. Everything
>>seems
>>o.k. with the phone so far except for the poor headset quality. I can
>>hear
>>other people fine, but 2 callers that I've spoken with recently have
>>complained to me that on their end I sound garbled or muffled. I've tried
>>using 2 handsfree devices with the phone, the earbud handsfree device that
>>came with the phone and a Plaintronics handsfree earbub device that I
>>bought. What's the problem? Should I buy a different handsfree device?
>>Should I return the phone? I use a handsfree device a lot when making
>>calls
>>from the car or making long calls from home. I never had this problem
>>with
>>my old Nokia 3390.
>
> You aren't covering up the mic, are you?

On Wed, 08 Dec 2004 06:41:55 GMT, "David" <[email protected]> said
in alt.cellular.motorola:

>No, it's weird. I went to a Tmobile store after work today and had someone
>there take a look at my phone. The handsfree device sounded fine in their
>store. I listened through another phone while they called me using my cell.
>When I got home, the handsfree sound quality was not as good. I'm not sure
>why. I'm thinking, maybe the cell reception was better in the Tmobile
>store. Maybe , I have too many electronic gadgets in my home that are
>interfering with the cell signal. I don't know. Someone responded that I
>should try a noise reducing boom mike. Maybe that's the answer.

That's what my wife uses. Sounds great on a Nokia (almost any Nokia)
or a V60. Tried it on a V180 this evening. Muffled.

Add the problems with the flip switch and the few I've had returned
for not working when the signal wasn't strong - and the slow switching
time of the speaker phone - and I don't think I'm going to sell them.

On Wed, 08 Dec 2004 07:25:29 GMT, "David" <[email protected]> said
in alt.cellular.motorola:

>I think that I may have discovered what the problem was. When I attach the
>clip from my handsfree device to my shirt in such a way that the mike is not
>able to lay on my chest, the sound quality is much improved. I'm hoping
>that that was the problem.

I wish you better luck than I had.