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- 12-31-2004, 09:10 AM #16JerGuest
Re: Where is speakerphone key located on Motorola V551?
Shaolin Superfly wrote:
> "Jer" <[email protected]> wrote in message
> news:[email protected]...
>
>>Shaolin Superfly wrote:
>>
>>>"Jer" <[email protected]> wrote in message
>>>news:[email protected]...
>>>
>>>
>>>>Tony Clark wrote:
>>>>
>>>>
>>>>>"Ann" <[email protected]> wrote in message
>>>>>news:[email protected]...
>>>>>
>>>>>
>>>>>
>>>>>>Wow ... the manual has the answer can you believe it. It's amazing
>
> how
>
>>>>>>many people never bother to open the little thing up.
>>>>>>
>>>>>>One thing I find helpful is to download the manual to a PC and use the
>>>>>>find feature with Adobe ... I keep the manual on PPC and desktop PC so
>
> I
>
>>>>>>always have it with me.
>>>>>>
>>>>>>___________________
>>>>>>Ann
>>>>>>Motorola V551
>>>>>>iPAQ 4355
>>>>>>
>>>>>
>>>>>
>>>>>Ann,
>>>>>
>>>>>With all due respect I don' t think the V551 manual is anything to
>
> write
>
>>>>>home about. Yes, it does provide some basic information but I have
>
> found
>
>>>at
>>>
>>>
>>>>>least 2 instances where the manual is in accurate with respect to the
>>>
>>>menu
>>>
>>>
>>>>>selections that are available on this phone. It's a good phone but
>>>
>>>Cingular
>>>
>>>
>>>>>and Motorola could do a better job of documenting it's useage,
>>>
>>>especially in
>>>
>>>
>>>>>a Cingular network.
>>>>>
>>>>>Cheers
>>>>>TC
>>>>>
>>>>>
>>>>
>>>>
>>>>AFAIC, a carrier ought to be posting the user manuals of every phone
>>>>they add to their inventory, and keep them there even when a model is
>>>>dropped. Again, I'm sorry, this would never work because it makes way
>>>>too much sense. Forget I mentioned it.
>>>
>>>
>>>Actually it makes no sense.
>>>
>>>Why would a wireless service provider write user manuals for handsets.
>>>Shouldn't the handset manufacturer do that?
>>>
>>>--
>>>SS
>>
>>Do the words 'customer service' ring a bell? How 'bout 'convienence'?
>>How 'bout doing something that makes things easier or better for someone
>>else - especially when someone else butters your bread? I suppose they
>>could write their own manuals, or they could just be a secondary host
>>for the same lame manuals from the manufacturer sites, or put up a damn
>>link for those that want to improve their reading skills while passing
>>time on the throne. Who gives a **** why? Forget about somebody else's
>>responsibility, do something, anything, just because it seems like the
>>right thing to do.
>>
>>Hello? Cingular? Are you taking notes or am I typing too fast for ya?
>
>
> You're just not getting it. Disengage your current train of thought for a
> second. The handset manufacturer writes a manual for each handset it
> produces. If you as a user have trouble using your handset, and the manual
> doesn't have your answer, contact the salesperson who sold you the phone and
> they will be happy to answer your questions. It's their job.
>
> I give each of my customers my cell number for just such a reason.
>
> Saving Cingular millions of dollars each year.
>
> --
> SS
Well, not everybody keeps up with the printed material that may have
come with a new phone, let alone any used equipment we may have acquired
along the way. Even if we did, it may not be at hand if we're not at
home - we do use things things while away. In fact, if we weren't away
so much, what's the point of even having a cell phone? How 'bout
posting your cell nmber here so those of us that have questions at 3am
can get the help we all so desperately need when we're drunk, the bar
has closed and kicked us out, we're dead tired and the fog is clouding
our ability to dial an address book entry for assistance while we're
puking our guts out? Remember, the regular CSRs are also saving
millions by not working night shift. Come on SS, be a peach, lend a
hand to the unwashed huddled masses at your door. Well, you asked me to
disengage my current train of thought for a second, and look what
happened...
--
jer
email reply - I am not a 'ten'
› See More: Where is speakerphone key located on Motorola V551?
- 12-31-2004, 10:02 AM #17Shaolin SuperflyGuest
Re: Where is speakerphone key located on Motorola V551?
"Jer" <[email protected]> wrote in message
news:[email protected]...
> Shaolin Superfly wrote:
> > You're just not getting it. Disengage your current train of thought for
a
> > second. The handset manufacturer writes a manual for each handset it
> > produces. If you as a user have trouble using your handset, and the
manual
> > doesn't have your answer, contact the salesperson who sold you the phone
and
> > they will be happy to answer your questions. It's their job.
> >
> > I give each of my customers my cell number for just such a reason.
> >
> > Saving Cingular millions of dollars each year.
> >
> > --
> > SS
>
> Well, not everybody keeps up with the printed material that may have
> come with a new phone, let alone any used equipment we may have acquired
> along the way. Even if we did, it may not be at hand if we're not at
> home - we do use things things while away. In fact, if we weren't away
> so much, what's the point of even having a cell phone? How 'bout
> posting your cell nmber here so those of us that have questions at 3am
> can get the help we all so desperately need when we're drunk, the bar
> has closed and kicked us out, we're dead tired and the fog is clouding
> our ability to dial an address book entry for assistance while we're
> puking our guts out? Remember, the regular CSRs are also saving
> millions by not working night shift. Come on SS, be a peach, lend a
> hand to the unwashed huddled masses at your door. Well, you asked me to
> disengage my current train of thought for a second, and look what
> happened...
I do this for MY customers. Those who come into my Cingular owned retail
store and purchase service from me. If you bought your phone off the net,
through telesales, or some other process you are on your own. We have a nice
CS hotline in the store for you. I'm paid on commission.
BTW if you are looking for manuals for out of date phones you can find them
in PDF format on the manufacturers websites.
--
SS
- 12-31-2004, 10:49 AM #18John NavasGuest
Re: Where is speakerphone key located on Motorola V551?
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <%[email protected]> on Thu, 30 Dec 2004
23:23:39 GMT, "Tony Clark" <[email protected]> wrote:
>With all due respect I don' t think the V551 manual is anything to write
>home about.
Unfortunately, that seems to be true of many cell phones in particular, and
consumer products in general.
>Yes, it does provide some basic information but I have found at
>least 2 instances where the manual is in accurate with respect to the menu
>selections that are available on this phone.
The usual problem is publication lead times in the rush to market, which means
that the documentation has to be written before "feature freeze".
>It's a good phone but Cingular
>and Motorola could do a better job of documenting it's useage, especially in
>a Cingular network.
Motivation is low, because both companies undoubtedly know that the great
majority of people don't RTFM.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 12-31-2004, 10:52 AM #19John NavasGuest
Re: Where is speakerphone key located on Motorola V551?
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on Thu, 30 Dec 2004
20:35:20 -0700, DevilsPGD <[email protected]> wrote:
>In message <[email protected]> "Shaolin Superfly"
><[email protected]> wrote:
>
>>> AFAIC, a carrier ought to be posting the user manuals of every phone
>>> they add to their inventory, and keep them there even when a model is
>>> dropped. Again, I'm sorry, this would never work because it makes way
>>> too much sense. Forget I mentioned it.
>>
>>Actually it makes no sense.
>>
>>Why would a wireless service provider write user manuals for handsets.
>>Shouldn't the handset manufacturer do that?
>
>Because a provider can create a homogenous manual which covers only the
>features available on the network and which includes provider specific
>instructions.
That's a good point, and is normally covered by the carrier having the
manufacturer write a carrier-specific manual, which has happened in some
cases. It doesn't happen more often because carriers now carry so many
different phones that have relatively short lives, making that kind of
customization impractical.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-01-2005, 02:08 PM #20JerGuest
Re: Where is speakerphone key located on Motorola V551?
Shaolin Superfly wrote:
> "Jer" <[email protected]> wrote in message
> news:[email protected]...
>
>>Shaolin Superfly wrote:
>>
>>>You're just not getting it. Disengage your current train of thought for
>
> a
>
>>>second. The handset manufacturer writes a manual for each handset it
>>>produces. If you as a user have trouble using your handset, and the
>
> manual
>
>>>doesn't have your answer, contact the salesperson who sold you the phone
>
> and
>
>>>they will be happy to answer your questions. It's their job.
>>>
>>>I give each of my customers my cell number for just such a reason.
>>>
>>>Saving Cingular millions of dollars each year.
>>>
>>>--
>>>SS
>>
>>Well, not everybody keeps up with the printed material that may have
>>come with a new phone, let alone any used equipment we may have acquired
>>along the way. Even if we did, it may not be at hand if we're not at
>>home - we do use things things while away. In fact, if we weren't away
>>so much, what's the point of even having a cell phone? How 'bout
>>posting your cell nmber here so those of us that have questions at 3am
>>can get the help we all so desperately need when we're drunk, the bar
>>has closed and kicked us out, we're dead tired and the fog is clouding
>>our ability to dial an address book entry for assistance while we're
>>puking our guts out? Remember, the regular CSRs are also saving
>>millions by not working night shift. Come on SS, be a peach, lend a
>>hand to the unwashed huddled masses at your door. Well, you asked me to
>>disengage my current train of thought for a second, and look what
>>happened...
>
>
>
> I do this for MY customers. Those who come into my Cingular owned retail
> store and purchase service from me. If you bought your phone off the net,
> through telesales, or some other process you are on your own. We have a nice
> CS hotline in the store for you. I'm paid on commission.
Commission? Well, that explains everything. Curious... what is your
afterhours 411 fee?
>
> BTW if you are looking for manuals for out of date phones you can find them
> in PDF format on the manufacturers websites.
Not all of them.
--
jer
email reply - I am not a 'ten'
- 01-01-2005, 05:15 PM #21Bob HorvathGuest
Re: Where is speakerphone key located on Motorola V551?
Jer wrote:
> Shaolin Superfly wrote:
>
>
>>
>> BTW if you are looking for manuals for out of date phones you can find
>> them
>> in PDF format on the manufacturers websites.
>
>
>
> Not all of them.
>
>
Such as?
- 01-01-2005, 05:53 PM #22Shaolin SuperflyGuest
Re: Where is speakerphone key located on Motorola V551?
"Jer" <[email protected]> wrote in message
news:[email protected]...
> Shaolin Superfly wrote:
>
> > "Jer" <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>Shaolin Superfly wrote:
> > I do this for MY customers. Those who come into my Cingular owned retail
> > store and purchase service from me. If you bought your phone off the
net,
> > through telesales, or some other process you are on your own. We have a
nice
> > CS hotline in the store for you. I'm paid on commission.
>
> Commission? Well, that explains everything. Curious... what is your
> afterhours 411 fee?
Again you just can't get it through you thick skull! They are MY customers.
Once they have purchased wireless service from me I will do anything, within
reason, to help them with any problem they have. This is the way a true
salesman provides customer service. Half of my business comes from
referrals.
If you bought a new Ford truck from a salesman at dealer X you don't then
go to a dealer Y and ask another salesman questions about the truck. They'd
laugh in your face and tell you to go back where you bought it. Even though
they both sell Ford trucks. It's common sense. Something that is apparantly
beyond you.
I'm typing this really slow so you will understand.
>
> >
> > BTW if you are looking for manuals for out of date phones you can find
them
> > in PDF format on the manufacturers websites.
>
>
> Not all of them.
We need references please. Name one phone from any major manufacturer,
carried by Cingular, made within the last 4 years, that has no manual
available.
- 01-01-2005, 07:39 PM #23JerGuest
Re: Where is speakerphone key located on Motorola V551?
Shaolin Superfly wrote:
>>>CS hotline in the store for you. I'm paid on commission.
>>
>>Commission? Well, that explains everything. Curious... what is your
>>afterhours 411 fee?
>
>
>
> Again you just can't get it through you thick skull! They are MY customers.
> Once they have purchased wireless service from me I will do anything, within
> reason, to help them with any problem they have. This is the way a true
> salesman provides customer service. Half of my business comes from
> referrals.
>
> If you bought a new Ford truck from a salesman at dealer X you don't then
> go to a dealer Y and ask another salesman questions about the truck. They'd
> laugh in your face and tell you to go back where you bought it. Even though
> they both sell Ford trucks. It's common sense. Something that is apparantly
> beyond you.
If I've already bought the truck, why would I care to ever see a
salesperson again? But, to follow your analogy, I purchased a new sedan
in 1983, and I can go to ANY Mercedes dealer to get great service,
long-winded answers, really bad coffee (including refills), and multiple
blank stares any time they and I share the same GPS coordinates. I
don't think they laugh until after I leave with all their donuts.
>
> I'm typing this really slow so you will understand.
Oh, okay, no wonder this is taking so long.
>
> We need references please. Name one phone from any major manufacturer,
> carried by Cingular, made within the last 4 years, that has no manual
> available.
>
>
Within the last 4 years? You're kidding, right? People I know have had
their phones a lot longer than that, so long in fact they don't have any
user manuals, assuming they had one to start with. However, following
along again, how 'bout a Oki 201R, it's a 3w AMPS phone currently
installed in the roof of a truck that hasn't seen pavement since the
phone was installed, unless the kid swiped it again after he grew up.
It was purchased new from SBMS and installed by a tech that commuted out
from Lubbock in 1986, and was modified for E-AMPS service the following
year when the Moto TLD-1100 went tits up after crossing a creek with the
door still open. (long stupid brother story). Near as I remember,
there's a way of adjusting the handset backlight level, but for the life
of me it's slipped the noodle (among a few other things).
--
jer
email reply - I am not a 'ten'
- 01-02-2005, 03:47 AM #24John NavasGuest
Re: Where is speakerphone key located on Motorola V551?
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on Sat, 01 Jan 2005 19:39:43 -0600, Jer
<[email protected]> wrote:
>Shaolin Superfly wrote:
>> If you bought a new Ford truck from a salesman at dealer X you don't then
>> go to a dealer Y and ask another salesman questions about the truck. They'd
>> laugh in your face and tell you to go back where you bought it. Even though
>> they both sell Ford trucks. It's common sense. Something that is apparantly
>> beyond you.
>
>If I've already bought the truck, why would I care to ever see a
>salesperson again? But, to follow your analogy, I purchased a new sedan
>in 1983, and I can go to ANY Mercedes dealer to get great service,
>long-winded answers, really bad coffee (including refills), and multiple
>blank stares any time they and I share the same GPS coordinates. I
>don't think they laugh until after I leave with all their donuts.
All it takes is a great deal of money. Are you willing to pony up that kind
of money for cellular? ;-)
>> We need references please. Name one phone from any major manufacturer,
>> carried by Cingular, made within the last 4 years, that has no manual
>> available.
>
>Within the last 4 years? You're kidding, right? People I know have had
>their phones a lot longer than that, so long in fact they don't have any
>user manuals, assuming they had one to start with. However, following
>along again, how 'bout a Oki 201R, it's a 3w AMPS phone currently
>installed in the roof of a truck that hasn't seen pavement since the
>phone was installed, unless the kid swiped it again after he grew up.
>...
If that's the best you can do, don't expect us to take you seriously.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-02-2005, 06:19 AM #25JerGuest
Re: Where is speakerphone key located on Motorola V551?
John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Sat, 01 Jan 2005 19:39:43 -0600, Jer
> <[email protected]> wrote:
>
>
>>Shaolin Superfly wrote:
>
>
>>>If you bought a new Ford truck from a salesman at dealer X you don't then
>>>go to a dealer Y and ask another salesman questions about the truck. They'd
>>>laugh in your face and tell you to go back where you bought it. Even though
>>>they both sell Ford trucks. It's common sense. Something that is apparantly
>>>beyond you.
>>
>>If I've already bought the truck, why would I care to ever see a
>>salesperson again? But, to follow your analogy, I purchased a new sedan
>>in 1983, and I can go to ANY Mercedes dealer to get great service,
>>long-winded answers, really bad coffee (including refills), and multiple
>>blank stares any time they and I share the same GPS coordinates. I
>>don't think they laugh until after I leave with all their donuts.
>
>
> All it takes is a great deal of money. Are you willing to pony up that kind
> of money for cellular? ;-)
Sometimes, I feel I already have.
>
>
>>>We need references please. Name one phone from any major manufacturer,
>>>carried by Cingular, made within the last 4 years, that has no manual
>>>available.
>>
>>Within the last 4 years? You're kidding, right? People I know have had
>>their phones a lot longer than that, so long in fact they don't have any
>>user manuals, assuming they had one to start with. However, following
>>along again, how 'bout a Oki 201R, it's a 3w AMPS phone currently
>>installed in the roof of a truck that hasn't seen pavement since the
>>phone was installed, unless the kid swiped it again after he grew up.
>>...
>
>
> If that's the best you can do, don't expect us to take you seriously.
>
Well, sorry Johnny, that's the deal, take it or leave it. This
particular truck spends it's entire life in Amps World (Texas panhandle)
where CDPD still rules and legacy equipment is still law. There is
another truck with a Hughes phone, but I can't recall the model number
just now, but age is similar. All considered, I wonder if current
equipment choices can tolerate the extreme conditions these legacy
phones have survived through the years, and maybe something better than
disposable consumer grade is available for future upgrades.
--
jer
email reply - I am not a 'ten'
- 01-02-2005, 09:47 AM #26Shaolin SuperflyGuest
Re: Where is speakerphone key located on Motorola V551?
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"Jer" <[email protected]> wrote in message
news:[email protected]...
>
> Within the last 4 years? You're kidding, right? People I know have had
> their phones a lot longer than that, so long in fact they don't have any
> user manuals, assuming they had one to start with. However, following
> along again, how 'bout a Oki 201R, it's a 3w AMPS phone currently
> installed in the roof of a truck that hasn't seen pavement since the
> phone was installed, unless the kid swiped it again after he grew up.
> It was purchased new from SBMS and installed by a tech that commuted out
> from Lubbock in 1986, and was modified for E-AMPS service the following
> year when the Moto TLD-1100 went tits up after crossing a creek with the
> door still open. (long stupid brother story). Near as I remember,
> there's a way of adjusting the handset backlight level, but for the life
> of me it's slipped the noodle (among a few other things).
What kind of ****ing retard needs a manual for a phone that old???? If you
can't figure out how to use it you need to put down the keys and step away
from the vehicle.
--
SS
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