V551:Stubborn Power Off

My V551 is hard to power off. That is to say that, despite holding the
power button down (tried intervals from 2 seconds to as long as 10), it
takes many repeated attempts before it initiates shutoff. Is this a known
issue for which there's a fix/firmware update? Thanks!

Mark

--
e-mail: [email protected] (that's gmx)

-=[ This coffee tastes like mud! Well, it was ground this morning. ]=-

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Cingular - Motorola drops sync after 6 to 15 minutes of connection! I have
been in contact with Cingular Customer Service about all my calls dropping
after 6 to 15 minutes of connection with land lines or other cellular
users. This was duplicated with other users and verified by Cingular that
Motorola has sent out a quick fix for this problem. It may be a quick fix
but not acceptable by all.

Problem: when talking to a friend or contact and your connection is
stationary to one cellsite and exceeds 6 minutes, your connection starts to
fade away and you drop sound from oneside of the connection. If you hold
on during the "are you there?" time, you have a 50/50 chance of
reconnection.

Their Quick Fix: They informed me that all of Motorola phones (my phone is
a V551) need to be Power Recycled within 3 days or the phone would could
loose sync. What is means is that we must power-down the phone as if we are
on an airplane for 15 seconds before we can place the phone in the battery
charger. This way the phone will re-sync to Cingular network.

I'm appalled at this option no where in the Motorola Manual or Cingular
website states this to be done. I have requested to exchange my Motorola
for any other cellular manufacture. All they would do is replace my
Motorola phone and state that the problem will continue. and I must remember
to power-down the phone every 3 days or sooner.

My Siemens S46 phones (3 units) that I had for years never needed to be
power down when used on the ATT /Cingular network. Why now?



"Mark Smitka" <[email protected]> wrote in message
news:[email protected]...
> My V551 is hard to power off. That is to say that, despite holding the
> power button down (tried intervals from 2 seconds to as long as 10), it
> takes many repeated attempts before it initiates shutoff. Is this a known
> issue for which there's a fix/firmware update? Thanks!
>
> Mark
>
> --
> e-mail: [email protected] (that's gmx)
>
> -=[ This coffee tastes like mud! Well, it was ground this morning. ]=-

"Steve" <[email protected]> wrote in message
news:[email protected]...
> Cingular - Motorola drops sync after 6 to 15 minutes of connection! I
> have been in contact with Cingular Customer Service about all my calls
> dropping after 6 to 15 minutes of connection with land lines or other
> cellular users. This was duplicated with other users and verified by
> Cingular that Motorola has sent out a quick fix for this problem. It may
> be a quick fix but not acceptable by all.
>
> Problem: when talking to a friend or contact and your connection is
> stationary to one cellsite and exceeds 6 minutes, your connection starts
> to fade away and you drop sound from oneside of the connection. If you
> hold on during the "are you there?" time, you have a 50/50 chance of
> reconnection.
>
> Their Quick Fix: They informed me that all of Motorola phones (my phone
> is a V551) need to be Power Recycled within 3 days or the phone would
> could loose sync. What is means is that we must power-down the phone as
> if we are on an airplane for 15 seconds before we can place the phone in
> the battery charger. This way the phone will re-sync to Cingular network.
>
> I'm appalled at this option no where in the Motorola Manual or Cingular
> website states this to be done. I have requested to exchange my Motorola
> for any other cellular manufacture. All they would do is replace my
> Motorola phone and state that the problem will continue. and I must
> remember to power-down the phone every 3 days or sooner.
>
> My Siemens S46 phones (3 units) that I had for years never needed to be
> power down when used on the ATT /Cingular network. Why now?


You need to power cycle your phone every few days, that is with the phone
on, remove the battery for a few seconds, then replace the battery and turn
phone on again. It re-boots the phone.

I was told by Cingular CS to do this

I do this with both my phones and the last call my wife made on hers was to
a land line for 76 minutes. My phones are V400s, and very rarely do they
drop calls. I can't remember the last time mine dropped one.

bamp


>
>
>
> "Mark Smitka" <[email protected]> wrote in message
> news:[email protected]...
>> My V551 is hard to power off. That is to say that, despite holding the
>> power button down (tried intervals from 2 seconds to as long as 10), it
>> takes many repeated attempts before it initiates shutoff. Is this a known
>> issue for which there's a fix/firmware update? Thanks!
>>
>> Mark
>>
>> --
>> e-mail: [email protected] (that's gmx)
>>
>> -=[ This coffee tastes like mud! Well, it was ground this morning. ]=-
>
>