v551 sound problem

My daughter has experienced a problem with her speaker lately where the
sound seems to be very faint and then return to normal even though I can
hear her just fine. This is in an area where she is receiving 4 bars of
signal. Turning the phone on and off has not done anything. The phone
is out of warranty.

Does anyone have any suggestions? Any recommendations of a reputable
company that could repair the problem?

Thanks
Ken K

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Ken <[email protected]> wrote in news:[email protected]:

> My daughter has experienced a problem with her speaker lately where the
> sound seems to be very faint and then return to normal even though I can
> hear her just fine. This is in an area where she is receiving 4 bars of
> signal. Turning the phone on and off has not done anything. The phone
> is out of warranty.
> Does anyone have any suggestions? Any recommendations of a reputable
> company that could repair the problem?
> Thanks
> Ken K


I've experienced the same problem with my 551 earpiece speaker on a
couple of occasions. I seem to remember one of those times selecting the
speakerphone option "on", and then "off" which seemed to correct the volume
problem in the earpiece.

Regards,
Rex Havoc

Rex Havoc wrote:

> Ken <[email protected]> wrote in news:[email protected]:
>
>
>>My daughter has experienced a problem with her speaker lately where the
>>sound seems to be very faint and then return to normal even though I can
>>hear her just fine. This is in an area where she is receiving 4 bars of
>>signal. Turning the phone on and off has not done anything. The phone
>>is out of warranty.
>>Does anyone have any suggestions? Any recommendations of a reputable
>>company that could repair the problem?
>>Thanks
>>Ken K
>
>
>
> I've experienced the same problem with my 551 earpiece speaker on a
> couple of occasions. I seem to remember one of those times selecting the
> speakerphone option "on", and then "off" which seemed to correct the volume
> problem in the earpiece.
>
> Regards,
> Rex Havoc

Thank you. I called her to relay your info.

Ken K

I just read another post on this board
(http://groups.google.com/group/alt.c...0b95ad347874cf)
that was dead on. I've had the same problem (decreased to no volume)
intermittently and sure enough, if I press on the little "M" in the
center of the earpiece, everything comes in loud and clear. I've
popped off the four little covers and saw the torx screws, but I don't
have a torx driver the right size to unscrew them. Putting in some
kind of spacer (the person who posted above used weatherstrip... ?)
seems like it would work. Anyway, it's easy enough to test -- when the
phone gets quiet, push on the earpiece.