On Oct 15, 10:09 am, ritpg <ri...@hotmail.com> wrote:
> We bought a MotoRazr V3R phone and Motorola bluetooth headset from
> Verizon 6 weeks ago. Since then we have been back to the Verizon store
> 3 times. The first time they replaced a defective phone (head set
> wouldn't join and they told us the memory chip we had purchased and
> installed was not being processed by the phone correctly). The second
> time they replaced a defective headset. The third time they replaced
> the headset again and we were told to go home, charge the headset and
> AGAIN go thru the process of connecting/joining the headset. And once
> again the &%$(& headset does not work. Has anyone else experienced
> anything like this? I've searched the web and I don't see that anyone
> else is having these problems. Neither the phone nor the headsets are
> being abused in any way. I'm ready to cancel my Verizon contract
> because they continue to provide defective Motorola equipment. Any
> comments will be greatly appreciated.
>
> Thanks.
We finally got the Verizon technician to admit the Motorola system has
had many problems - after changing the phone twice and the Motorola
bluetooth headset 3 times. They ended up replacing everything with a
Samsung phone and matching accessories for $19. Now if we can get the
memory chip that was moved from the Motorola phone to the Samsung
phone to work, we'll be all set. We were initially told to reformat
the chip on our PC and everything would be fine. It seemed to be
until the second time we tried to take a picture and got an
insufficient memory alert. We had set up the phone so that photos
would be stored on the chip rather than the phones internal memory.
Technology is fun but it would be nice if it worked.
Linear Mode
