Jeem wrote:
> On Sun, 16 Mar 2008 17:22:57 -0400, "Richard B. Gilbert"
> <rgilbert88@comcast.net> wrote:
>
>> Jeem wrote:
>>> On Sun, 16 Mar 2008 17:01:12 -0400, "Richard B. Gilbert"
>>> <rgilbert88@comcast.net> wrote:
>>>
>>>
>>>> Jeem wrote:
>>>>
>>>>> Hello Everyone,
>>>>>
>>>>> I am having trouble with mobile PhoneTools. I just recently (March 14)
>>>>> bought 2 (two) Motorola V3 Razr cellphones and installed mobile
>>>>> PhoneTools on my computer. I am running Windows XP. I am having
>>>>> trouble getting the computer to recognize the cellphone. I have tried
>>>>> both cellphones and the computer will not recognize either cellphone.
>>>>> I have even got the mobile PhoneTools latest update, but with the same
>>>>> results. I have tried at least 4 times to get this to work, by
>>>>> uninstalling and then reinstalling mobile PhoneTools. I have tried
>>>>> different USB ports. But the computer will not recognize the
>>>>> cellphone. I get a little popup message in the bottom right corner of
>>>>> the screen which says: "USB Device Not Recognized. One of the USB
>>>>> devices attached to this computer has malfunctioned, and Windows does
>>>>> not recognize it. For assistance in solving this problem, click this
>>>>> message." After clicking the message, all I really get is a window
>>>>> saying it is an unknown device and then at the bottom it says try
>>>>> reconnecting the device. Has anyone had the same experience? Or does
>>>>> anyone know how to or have any ideas how to resolve this problem?
>>>>>
>>>>> Thank you very much!!!!
>>>> I had the same problem. I bought copies of Motorola Phone Tools on CD
>>> >from Amazon. When they didn't work, I called Motorola Technical Support
>>>
>>>> and explained my problem. The phone number was in my phone's
>>>> instruction book. They gave me a temporary URL from which I downloaded
>>>> a version that DOES support the RAZR. You need at least Version 4.56 or
>>>> later.
>>>>
>>>> The version I purchased on CD did not upgrade to this version. You
>>>> might wish to try it however. The upgrade has to be done one version at
>>>> a time; 4.0 to 4.1, 4.1 to 4.2, . . . . It DID NOT work for me! YMMV.
>>>
>>> I think I will try that since the version I have is 3.28. I hope this
>>> works out for me too.
>>>
>> That does look a little old. Is there a date on it? Is it a real
>> antique or is Motorola just releasing a new version every couple of months?
>
> No date on it, except at the bottom it says Motorola Inc, 2005. As far
> as Motorola releasing a new version every few months, I have no idea
> whatsoever. But I did follow your advice, and got tech support
> in...... Costa Rica. They are emailing me the updated version of MPT.
> They said to uninstall the version I have in my computer and then
> install the version they are emailing to me. I am not doing it
> tonight. I have had enough for today fighting with this. But I'll let
> you know what happens. One other thing, it seems the battery does not
> hold a charge for very long. Do you have the same experience?
>
I discovered that when I'm in a "fringe" area and tend to lose signal
frequently, my battery will only last a couple of days, but in a strong signal
areas it will last a week! Seems that when you lose a signal it begins searching
for a signal and will simply run itself down searching. Took a while to figure
that out, but it works. One of the places I hunt is in a "dead" area in west
Texas. I can go there with a full charge on Friday and by Sunday my battery will
be nearly dead if I don't put it on a charger. Lasts a week in Dallas.
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