Results 1 to 3 of 3
  1. #1
    Andreas Wenzel
    Guest
    [email protected] schrieb:
    > [...]
    > I will flip open the phone (prior to opening everything appeared
    > normal, the time was appearing on the outside screen), and the screen
    > will go black. I will press a few buttons, and then the picture will
    > appear, then it says 'searching' and it reconnects to the network, and
    > then everything is fine. [...]


    Seems like the software crashes when you open the phone. The crash is
    then detected by a watchdog circuit which restarts the phone. That
    should not happen.

    I would first try a master reset an if that does not help look for a
    software update (or look for a software upgrade straight away). The
    master reset procedure is in the manual, a software update may be
    available at www.hellomoto.com in the support section under "update my
    software".

    Andreas



    See More: Motorola RAZR2 V9 - screen sometimes goes black after openingphone




  2. #2
    marmar5
    Guest

    Re: Motorola RAZR2 V9 - screen sometimes goes black after openingphone

    On Jun 4, 12:37 pm, Andreas Wenzel <[email protected]> wrote:
    > [email protected] schrieb:
    >
    > > [...]
    > > I will flip open the phone (prior to opening everything appeared
    > > normal, the time was appearing on the outside screen), and the screen
    > > will go black. I will press a few buttons, and then the picture will
    > > appear, then it says 'searching' and it reconnects to the network, and
    > > then everything is fine. [...]

    >
    > Seems like the software crashes when you open the phone. The crash is
    > then detected by a watchdog circuit which restarts the phone. That
    > should not happen.
    >
    > I would first try a master reset an if that does not help look for a
    > software update (or look for a software upgrade straight away). The
    > master reset procedure is in the manual, a software update may be
    > available atwww.hellomoto.comin the support section under "update my
    > software".
    >
    > Andreas


    Here's a more direct link to the Motorola software update site:

    www.hellomoto.com/update/



  3. #3
    Craig
    Guest

    Re: Motorola RAZR2 V9 - screen sometimes goes black after openingphone

    [email protected] wrote:
    >> Seems like the software crashes when you open the phone. The crash is
    >> then detected by a watchdog circuit which restarts the phone. That
    >> should not happen.
    >>
    >> I would first try a master reset an if that does not help look for a
    >> software update (or look for a software upgrade straight away). The
    >> master reset procedure is in the manual, a software update may be
    >> available atwww.hellomoto.comin the support section under "update my
    >> software".

    >
    > did an update, and did a full reset, but it still happens
    > periodically. It doesn't happen all the time, but, the best I can
    > tell, is that it pretty much only happens when I flip open the phone
    > after the front screen is black and only showing the time. but the
    > phone isn't fully restarted after this happens - it doesn't ask for
    > the SIM pin number, it just says searching and then reconnects to the
    > network.
    >
    > any other thoughts?


    You might try posting to <www.howardforums.com>. They've sections by
    manuf. When you do figure this out, let us know...

    -Craig



  • Similar Threads