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Old 12-28-2003, 02:44 AM #1
Shawn Lin
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Need help! Motorola v60I problem with USB Cable


My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
I have it plugged in via generic USB cable I bought off Ebay. The
computer detects it just fine, and installs a Motorola USB Modem
Driver. At first I used 2.0.0.1 and it didn't work. I tried
upgrading to v2.1.0.1 and it still doesn't work. The problem is
whenever any program tries to access the modem, even simply going into
the modem properties and clicking "Query Modem", the phone says
"Calling..." and hangs there. I have to pull the battery to reset it.
Firmware version of the phone is v24.32.00_PHOENIX.

I know everything on the PC side is fine, even the USB cable is
fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
works perfectly! It likes the installed modem driver just fine, and I
can use Mobile Phone Tools and read the phonebook out of it with no
problem at all.

Is my phone bad? Has anyone seen this before, and know the fix?
Thanks,

Shawn


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Old 12-31-2003, 12:46 AM #2
Al Klein
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Re: Need help! Motorola v60I problem with USB Cable


On 28 Dec 2003 00:44:41 -0800, gnatgosplat@softhome.net (Shawn Lin)
posted to alt.cellular.motorola:

>My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
>I have it plugged in via generic USB cable I bought off Ebay. The
>computer detects it just fine, and installs a Motorola USB Modem
>Driver. At first I used 2.0.0.1 and it didn't work. I tried
>upgrading to v2.1.0.1 and it still doesn't work. The problem is
>whenever any program tries to access the modem, even simply going into
>the modem properties and clicking "Query Modem", the phone says
>"Calling..." and hangs there. I have to pull the battery to reset it.
> Firmware version of the phone is v24.32.00_PHOENIX.
>
>I know everything on the PC side is fine, even the USB cable is
>fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
>works perfectly! It likes the installed modem driver just fine, and I
>can use Mobile Phone Tools and read the phonebook out of it with no
>problem at all.
>
>Is my phone bad? Has anyone seen this before, and know the fix?
>Thanks,


Does your carrier support using the phone as a modem? Some don't.
Some don't unless you have them turn the feature on. Most CDMA
carriers don't screw the phone up even if they don't support data on
your account.
--
Al - rukbat at optonline dot net
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Old 12-31-2003, 12:46 AM #3
Al Klein
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Re: Need help! Motorola v60I problem with USB Cable


On 28 Dec 2003 00:44:41 -0800, gnatgosplat@softhome.net (Shawn Lin)
posted to alt.cellular.motorola:

>My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
>I have it plugged in via generic USB cable I bought off Ebay. The
>computer detects it just fine, and installs a Motorola USB Modem
>Driver. At first I used 2.0.0.1 and it didn't work. I tried
>upgrading to v2.1.0.1 and it still doesn't work. The problem is
>whenever any program tries to access the modem, even simply going into
>the modem properties and clicking "Query Modem", the phone says
>"Calling..." and hangs there. I have to pull the battery to reset it.
> Firmware version of the phone is v24.32.00_PHOENIX.
>
>I know everything on the PC side is fine, even the USB cable is
>fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
>works perfectly! It likes the installed modem driver just fine, and I
>can use Mobile Phone Tools and read the phonebook out of it with no
>problem at all.
>
>Is my phone bad? Has anyone seen this before, and know the fix?
>Thanks,


Does your carrier support using the phone as a modem? Some don't.
Some don't unless you have them turn the feature on. Most CDMA
carriers don't screw the phone up even if they don't support data on
your account.
--
Al - rukbat at optonline dot net
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Old 01-01-2004, 12:54 AM #4
Shawn Lin
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Re: Need help! Motorola v60I problem with USB Cable


Al Klein <rukbat@pern.org> wrote in message news:<c4s4vvsqt0qa3omq4agq55l4ut933uaua7@Pern.rk>...
> On 28 Dec 2003 00:44:41 -0800, gnatgosplat@softhome.net (Shawn Lin)
> posted to alt.cellular.motorola:
>
> >My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
> >I have it plugged in via generic USB cable I bought off Ebay. The
> >computer detects it just fine, and installs a Motorola USB Modem
> >Driver. At first I used 2.0.0.1 and it didn't work. I tried
> >upgrading to v2.1.0.1 and it still doesn't work. The problem is
> >whenever any program tries to access the modem, even simply going into
> >the modem properties and clicking "Query Modem", the phone says
> >"Calling..." and hangs there. I have to pull the battery to reset it.
> > Firmware version of the phone is v24.32.00_PHOENIX.
> >
> >I know everything on the PC side is fine, even the USB cable is
> >fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
> >works perfectly! It likes the installed modem driver just fine, and I
> >can use Mobile Phone Tools and read the phonebook out of it with no
> >problem at all.
> >
> >Is my phone bad? Has anyone seen this before, and know the fix?
> >Thanks,

>
> Does your carrier support using the phone as a modem? Some don't.
> Some don't unless you have them turn the feature on. Most CDMA
> carriers don't screw the phone up even if they don't support data on
> your account.


Thanks for the reply. I don't know if the carrier does, I'm not
really trying to use the phone as a modem. However, the Mobile Phone
Tools program uses the "Motorola USB Modem" driver to communicate with
the phone. It uses that driver to read the phonebook, SMS messages,
etc in order to sync with Outlook (Mobile Phone Tools is the
replacement for Motorola TrueSync). It works perfectly on my wife's
V60 which is on AT&T, while it locks up my V60i, also on AT&T. If I
go into Hyperterminal, I CAN issue AT commands to my phone and it will
usually reply. The second I issue it an AT command with an "&" symbol
in it (i.e. AT&V), the phone will lock up and display "Calling..." on
the display.

I just wonder if my phone is defective... does anyone else have a V60i
with this firmware version and does NOT have this problem?

Shawn
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Old 01-01-2004, 12:54 AM #5
Shawn Lin
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Re: Need help! Motorola v60I problem with USB Cable


Al Klein <rukbat@pern.org> wrote in message news:<c4s4vvsqt0qa3omq4agq55l4ut933uaua7@Pern.rk>...
> On 28 Dec 2003 00:44:41 -0800, gnatgosplat@softhome.net (Shawn Lin)
> posted to alt.cellular.motorola:
>
> >My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
> >I have it plugged in via generic USB cable I bought off Ebay. The
> >computer detects it just fine, and installs a Motorola USB Modem
> >Driver. At first I used 2.0.0.1 and it didn't work. I tried
> >upgrading to v2.1.0.1 and it still doesn't work. The problem is
> >whenever any program tries to access the modem, even simply going into
> >the modem properties and clicking "Query Modem", the phone says
> >"Calling..." and hangs there. I have to pull the battery to reset it.
> > Firmware version of the phone is v24.32.00_PHOENIX.
> >
> >I know everything on the PC side is fine, even the USB cable is
> >fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
> >works perfectly! It likes the installed modem driver just fine, and I
> >can use Mobile Phone Tools and read the phonebook out of it with no
> >problem at all.
> >
> >Is my phone bad? Has anyone seen this before, and know the fix?
> >Thanks,

>
> Does your carrier support using the phone as a modem? Some don't.
> Some don't unless you have them turn the feature on. Most CDMA
> carriers don't screw the phone up even if they don't support data on
> your account.


Thanks for the reply. I don't know if the carrier does, I'm not
really trying to use the phone as a modem. However, the Mobile Phone
Tools program uses the "Motorola USB Modem" driver to communicate with
the phone. It uses that driver to read the phonebook, SMS messages,
etc in order to sync with Outlook (Mobile Phone Tools is the
replacement for Motorola TrueSync). It works perfectly on my wife's
V60 which is on AT&T, while it locks up my V60i, also on AT&T. If I
go into Hyperterminal, I CAN issue AT commands to my phone and it will
usually reply. The second I issue it an AT command with an "&" symbol
in it (i.e. AT&V), the phone will lock up and display "Calling..." on
the display.

I just wonder if my phone is defective... does anyone else have a V60i
with this firmware version and does NOT have this problem?

Shawn
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Old 01-01-2004, 04:12 PM #6
Al Klein
Guest
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Re: Need help! Motorola v60I problem with USB Cable


On 31 Dec 2003 22:54:55 -0800, gnatgosplat@softhome.net (Shawn Lin)
posted to alt.cellular.motorola:

>Thanks for the reply. I don't know if the carrier does, I'm not
>really trying to use the phone as a modem. However, the Mobile Phone
>Tools program uses the "Motorola USB Modem" driver to communicate with
>the phone. It uses that driver to read the phonebook, SMS messages,
>etc in order to sync with Outlook (Mobile Phone Tools is the
>replacement for Motorola TrueSync). It works perfectly on my wife's
>V60 which is on AT&T, while it locks up my V60i, also on AT&T. If I
>go into Hyperterminal, I CAN issue AT commands to my phone and it will
>usually reply. The second I issue it an AT command with an "&" symbol
>in it (i.e. AT&V), the phone will lock up and display "Calling..." on
>the display.


>I just wonder if my phone is defective... does anyone else have a V60i
>with this firmware version and does NOT have this problem?


I don't have the 'i', but I doubt that the modem firmware has changed.
Take it to an AT&T store and ask the tech people to check it out on
their hardware.
--
Al - rukbat at optonline dot net
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Old 01-01-2004, 04:12 PM #7
Al Klein
Guest
CPF $: 0 Donate

Re: Need help! Motorola v60I problem with USB Cable


On 31 Dec 2003 22:54:55 -0800, gnatgosplat@softhome.net (Shawn Lin)
posted to alt.cellular.motorola:

>Thanks for the reply. I don't know if the carrier does, I'm not
>really trying to use the phone as a modem. However, the Mobile Phone
>Tools program uses the "Motorola USB Modem" driver to communicate with
>the phone. It uses that driver to read the phonebook, SMS messages,
>etc in order to sync with Outlook (Mobile Phone Tools is the
>replacement for Motorola TrueSync). It works perfectly on my wife's
>V60 which is on AT&T, while it locks up my V60i, also on AT&T. If I
>go into Hyperterminal, I CAN issue AT commands to my phone and it will
>usually reply. The second I issue it an AT command with an "&" symbol
>in it (i.e. AT&V), the phone will lock up and display "Calling..." on
>the display.


>I just wonder if my phone is defective... does anyone else have a V60i
>with this firmware version and does NOT have this problem?


I don't have the 'i', but I doubt that the modem firmware has changed.
Take it to an AT&T store and ask the tech people to check it out on
their hardware.
--
Al - rukbat at optonline dot net
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Old 01-09-2004, 09:25 AM #8
cpd
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Re: Need help! Motorola v60I problem with USB Cable


I'm having the very same problem with my phone, has anybody figured out an
answer for this yet???

"Shawn Lin" <gnatgosplat@softhome.net> wrote in message
news:84e0a4d8.0312280044.6b49a7@posting.google.com...
> My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
> I have it plugged in via generic USB cable I bought off Ebay. The
> computer detects it just fine, and installs a Motorola USB Modem
> Driver. At first I used 2.0.0.1 and it didn't work. I tried
> upgrading to v2.1.0.1 and it still doesn't work. The problem is
> whenever any program tries to access the modem, even simply going into
> the modem properties and clicking "Query Modem", the phone says
> "Calling..." and hangs there. I have to pull the battery to reset it.
> Firmware version of the phone is v24.32.00_PHOENIX.
>
> I know everything on the PC side is fine, even the USB cable is
> fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
> works perfectly! It likes the installed modem driver just fine, and I
> can use Mobile Phone Tools and read the phonebook out of it with no
> problem at all.
>
> Is my phone bad? Has anyone seen this before, and know the fix?
> Thanks,
>
> Shawn



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Old 01-09-2004, 09:25 AM #9
cpd
Guest
CPF $: 0 Donate

Re: Need help! Motorola v60I problem with USB Cable


I'm having the very same problem with my phone, has anybody figured out an
answer for this yet???

"Shawn Lin" <gnatgosplat@softhome.net> wrote in message
news:84e0a4d8.0312280044.6b49a7@posting.google.com...
> My Motorola V60i (TDMA) won't work with any Motorola USB Modem driver.
> I have it plugged in via generic USB cable I bought off Ebay. The
> computer detects it just fine, and installs a Motorola USB Modem
> Driver. At first I used 2.0.0.1 and it didn't work. I tried
> upgrading to v2.1.0.1 and it still doesn't work. The problem is
> whenever any program tries to access the modem, even simply going into
> the modem properties and clicking "Query Modem", the phone says
> "Calling..." and hangs there. I have to pull the battery to reset it.
> Firmware version of the phone is v24.32.00_PHOENIX.
>
> I know everything on the PC side is fine, even the USB cable is
> fine... I tried my wife's V60 (TDMA) with firmware v15.06.00 and it
> works perfectly! It likes the installed modem driver just fine, and I
> can use Mobile Phone Tools and read the phonebook out of it with no
> problem at all.
>
> Is my phone bad? Has anyone seen this before, and know the fix?
> Thanks,
>
> Shawn



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Old 10-22-2004, 08:40 PM #10
Newbie
Posts: 1
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Guess what. I'm having the same problem as well. Funny thing is, I had a different V60i that worked fine.

Is there a way to upgrade the firmware? I will probably take it in to a service center next week unless someone has an answer here.
bspisak is offline
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