Results 1 to 8 of 8
- 01-02-2004, 01:48 PM #1TeradactylGuest
The other night my car was broken into and my new i730 which I just paid an
arm and a leg for is stolen!
This really does suck, being that I have no money for a new phone, and can
hardly pay the huge bills I get anyhow. After calling nextel they have
placed restrictions on the phone, but offer me nothing but the high prices
for any new phone. Couldnt even get on the seasonal standby, because i
havent been a customer for 3 months [well I have, but I changed my plan
earlier and it hasnt been 3 months since].
I'm thinking of calling them back pist off, and just outright cancelling the
service, and switching to sprint or cingular.
They can't even track this super GPS phone I paid so much for, and the
service rep was a real BIT*H!!
Anyone have some ideas for me? I'm sure theres probably nothing, but it's
worth a shot.
-currently hating nextel
› See More: Stolen Phone...
- 01-02-2004, 02:47 PM #2BrianGuest
Re: Stolen Phone...
I have a suggestion: Try asking for the lost/stolen department. This is a
branch of "Account Services" for customers whose units were lost or stolen
without insurance. You will still have to pay for a replacement, but it will
be cheaper than a brand new unit through Sales. We all know it sucks when
you lose a phone, but even if you do have insurance, you will still have to
pay a deductible ($100 for the i730). You may want to ask again for the
seasonal standby if you think it will be more than a month to come up with
the funds to replace your phone. The policy is generally like you stated,
you have to be on your current plan for over 3 months, but if you ask for a
supervisor and explain calmly that you can't afford a replacement
immediately because you recently purchased the i730, most supervisors would
rather let you go on standby than lose your business altogether. If your
i730 was on your bill, that is even better, because then they can see what
you have been paying for recently. As for the GPS, customer care doesn't
track phones. If your account is registered at Nextel.com you can track the
phone yourself, provided it is registered as well and has been in use or
powered on since registration.
"Teradactyl" <[email protected]> wrote in message
news:[email protected]...
> The other night my car was broken into and my new i730 which I just paid
an
> arm and a leg for is stolen!
>
> This really does suck, being that I have no money for a new phone, and can
> hardly pay the huge bills I get anyhow. After calling nextel they have
> placed restrictions on the phone, but offer me nothing but the high prices
> for any new phone. Couldnt even get on the seasonal standby, because i
> havent been a customer for 3 months [well I have, but I changed my plan
> earlier and it hasnt been 3 months since].
>
> I'm thinking of calling them back pist off, and just outright cancelling
the
> service, and switching to sprint or cingular.
>
> They can't even track this super GPS phone I paid so much for, and the
> service rep was a real BIT*H!!
>
> Anyone have some ideas for me? I'm sure theres probably nothing, but it's
> worth a shot.
>
> -currently hating nextel
>
>
- 01-02-2004, 06:36 PM #3krc2Guest
Re: Stolen Phone...
buy a cheaper replacement like a used 1000.
"Teradactyl" <[email protected]> wrote in message
news:[email protected]...
> The other night my car was broken into and my new i730 which I just paid
an
> arm and a leg for is stolen!
>
> This really does suck, being that I have no money for a new phone, and can
> hardly pay the huge bills I get anyhow. After calling nextel they have
> placed restrictions on the phone, but offer me nothing but the high prices
> for any new phone. Couldnt even get on the seasonal standby, because i
> havent been a customer for 3 months [well I have, but I changed my plan
> earlier and it hasnt been 3 months since].
>
> I'm thinking of calling them back pist off, and just outright cancelling
the
> service, and switching to sprint or cingular.
>
> They can't even track this super GPS phone I paid so much for, and the
> service rep was a real BIT*H!!
>
> Anyone have some ideas for me? I'm sure theres probably nothing, but it's
> worth a shot.
>
> -currently hating nextel
>
>
- 01-03-2004, 03:21 AM #4Jason WhiteGuest
Re: Stolen Phone...
Threaten to cancel the service. Watch how quickly you will get a supervisor
kissing your as* trying to convince you to stay. I got a brand new i95 that
way (my previous phone was an i90)
"krc2" <[email protected]> wrote in message
news:b8oJb.35054$I07.101836@attbi_s53...
> buy a cheaper replacement like a used 1000.
> "Teradactyl" <[email protected]> wrote in message
> news:[email protected]...
> > The other night my car was broken into and my new i730 which I just paid
> an
> > arm and a leg for is stolen!
> >
> > This really does suck, being that I have no money for a new phone, and
can
> > hardly pay the huge bills I get anyhow. After calling nextel they have
> > placed restrictions on the phone, but offer me nothing but the high
prices
> > for any new phone. Couldnt even get on the seasonal standby, because i
> > havent been a customer for 3 months [well I have, but I changed my plan
> > earlier and it hasnt been 3 months since].
> >
> > I'm thinking of calling them back pist off, and just outright cancelling
> the
> > service, and switching to sprint or cingular.
> >
> > They can't even track this super GPS phone I paid so much for, and the
> > service rep was a real BIT*H!!
> >
> > Anyone have some ideas for me? I'm sure theres probably nothing, but
it's
> > worth a shot.
> >
> > -currently hating nextel
> >
> >
>
>
- 01-03-2004, 01:05 PM #5RichGuest
Re: Stolen Phone...
Why whould they kiss his ass when either way they make ou tin the end? He'll
have to pay the eairly cancelation fees...
"Jason White" <[email protected]> wrote in message
news:[email protected]...
> Threaten to cancel the service. Watch how quickly you will get a
supervisor
> kissing your as* trying to convince you to stay. I got a brand new i95
that
> way (my previous phone was an i90)
>
> "krc2" <[email protected]> wrote in message
> news:b8oJb.35054$I07.101836@attbi_s53...
> > buy a cheaper replacement like a used 1000.
> > "Teradactyl" <[email protected]> wrote in message
> > news:[email protected]...
> > > The other night my car was broken into and my new i730 which I just
paid
> > an
> > > arm and a leg for is stolen!
> > >
> > > This really does suck, being that I have no money for a new phone, and
> can
> > > hardly pay the huge bills I get anyhow. After calling nextel they have
> > > placed restrictions on the phone, but offer me nothing but the high
> prices
> > > for any new phone. Couldnt even get on the seasonal standby, because
i
> > > havent been a customer for 3 months [well I have, but I changed my
plan
> > > earlier and it hasnt been 3 months since].
> > >
> > > I'm thinking of calling them back pist off, and just outright
cancelling
> > the
> > > service, and switching to sprint or cingular.
> > >
> > > They can't even track this super GPS phone I paid so much for, and the
> > > service rep was a real BIT*H!!
> > >
> > > Anyone have some ideas for me? I'm sure theres probably nothing, but
> it's
> > > worth a shot.
> > >
> > > -currently hating nextel
> > >
> > >
> >
> >
>
>
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.553 / Virus Database: 345 - Release Date: 12/18/2003
- 01-04-2004, 02:15 PM #6Eddie HaskelGuest
Re: Stolen Phone...
Because when he cancels service they DO get their "Early Termination Fee"
and thats all!. He gets a free or deeply discounted phone when he signs up
with Verizon (or whoever). Nextel realizes this( see retention) and figures
it's better to take the hit and make it up in the long run, then to lose a
good customer over this.
Also the customer will more than likey share his experiance with co-workers,
friends, family, neighbors. If it's a good "rep" thats good for Nextel..if
its bad..thats very bad for Nextel. I work with the public on a daily basis
and have bashed the crap out of ATTWS for years. I see people that I have
discussed cellular providers with (at a later time) and they are NOT
carrying ATTWS phones, a favor for them..a kick in the ass for ATTWS...Eddie
"Rich" <[email protected]> wrote in message
news:[email protected]...
> Why whould they kiss his ass when either way they make ou tin the end?
He'll
> have to pay the eairly cancelation fees...
>
> "Jason White" <[email protected]> wrote in message
> news:[email protected]...
> > Threaten to cancel the service. Watch how quickly you will get a
> supervisor
> > kissing your as* trying to convince you to stay. I got a brand new i95
> that
> > way (my previous phone was an i90)
> >
> > "krc2" <[email protected]> wrote in message
> > news:b8oJb.35054$I07.101836@attbi_s53...
> > > buy a cheaper replacement like a used 1000.
> > > "Teradactyl" <[email protected]> wrote in message
> > > news:[email protected]...
> > > > The other night my car was broken into and my new i730 which I just
> paid
> > > an
> > > > arm and a leg for is stolen!
> > > >
> > > > This really does suck, being that I have no money for a new phone,
and
> > can
> > > > hardly pay the huge bills I get anyhow. After calling nextel they
have
> > > > placed restrictions on the phone, but offer me nothing but the high
> > prices
> > > > for any new phone. Couldnt even get on the seasonal standby,
because
> i
> > > > havent been a customer for 3 months [well I have, but I changed my
> plan
> > > > earlier and it hasnt been 3 months since].
> > > >
> > > > I'm thinking of calling them back pist off, and just outright
> cancelling
> > > the
> > > > service, and switching to sprint or cingular.
> > > >
> > > > They can't even track this super GPS phone I paid so much for, and
the
> > > > service rep was a real BIT*H!!
> > > >
> > > > Anyone have some ideas for me? I'm sure theres probably nothing, but
> > it's
> > > > worth a shot.
> > > >
> > > > -currently hating nextel
> > > >
> > > >
> > >
> > >
> >
> >
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.553 / Virus Database: 345 - Release Date: 12/18/2003
>
>
- 01-06-2004, 02:03 AM #7ak7419Guest
Re: Stolen Phone...
sorry tell them u haven't break the phone, otherwise they will ask u for
broken phone... & charge u if u dont send them broken phone....
tell them r phone was stolen and provide with police report.....
--
Posted via http://uglyphones.com Dedicated to help you get rid of your Ugly Phone!
- 01-06-2004, 02:03 AM #8ak7419Guest
Re: Stolen Phone...
The best thing to do ...
- call to Nextel and buy insurance Direct Protect for 4.95 (Don't tell
them your phone is broken !!! )
- then call them in 2-3 days and tell your phone is broken somehow, so
they will send you new one (but the same not i95 instead of i90)
- then just cancel insurance after you send the phone in 5-7 days.
p.s. for reply about kissing r as* , what they gonna do - to tell u go
fu*k rself .... & pay early cancellation Fee . They don't give
anything for FREE !!!
--
Posted via http://uglyphones.com Dedicated to help you get rid of your Ugly Phone!
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