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- 04-09-2004, 07:57 AM #1DebbieGuest
Is anyone able to view the .PDF link to your April bill from the Nextel
website? I continually get a "system not responding...." error. As usual,
Nextel customer support has no answer.
Thanks for any information!
› See More: Can anyone here see their April bill?
- 04-09-2004, 05:37 PM #2Mike GratisGuest
Re: Can anyone here see their April bill?
Debbie wrote:
> Is anyone able to view the .PDF link to your April bill from the Nextel
> website? I continually get a "system not responding...." error. As usual,
> Nextel customer support has no answer.
> Thanks for any information!
I'll let you know when I can log in - Right now I keep getting time-outs.
--
Mike Gratis
- 04-12-2004, 02:57 AM #3jwoodGuest
Re: Can anyone here see their April bill?
Better yet has anyone been able to read there Bill with version 6 of
Adobe???
"Debbie" <[email protected]> wrote in message
news:[email protected]...
> Is anyone able to view the .PDF link to your April bill from the Nextel
> website? I continually get a "system not responding...." error. As usual,
> Nextel customer support has no answer.
> Thanks for any information!
>
>
- 04-12-2004, 07:14 AM #4MyselfGuest
Re: Can anyone here see their April bill?
acrobat reader, yes. havnt tried the real acrobat.
"jwood" <[email protected]> wrote in message
news:[email protected]...
> Better yet has anyone been able to read there Bill with version 6 of
> Adobe???
>
>
> "Debbie" <[email protected]> wrote in message
> news:[email protected]...
> > Is anyone able to view the .PDF link to your April bill from the Nextel
> > website? I continually get a "system not responding...." error. As
usual,
> > Nextel customer support has no answer.
> > Thanks for any information!
> >
> >
>
>
- 04-12-2004, 08:10 PM #5DebbieGuest
Re: Can anyone here see their April bill?
I don't understand why but on the same day that I spent hours trying to read
it and hours on the phone with support, I went to my husband's laptop and
opened and read it with Acrobat reader with no problem. Nextel has no idea
why this happens. One person says "it's a problem with the website - it's
too busy", another says "it's a known problem - it's just a problem with the
images right now", another says "it's just with April's bill - it's sporadic
and should be fixed soon. Some people can see it all the time and others
can't. We'll fix it soon."
What a crock! And then the "supervisor" tells me she knows it's a problem
with the images but they don't have any way to actually communicate with the
technical people. They have one person that is a "go-between" and that's the
only way they have to contact tech support.
This is the kind of company that I want to have in charge of all my phone
calls and messages.
"Myself" <[email protected]> wrote in message
news:[email protected]...
> acrobat reader, yes. havnt tried the real acrobat.
>
> "jwood" <[email protected]> wrote in message
> news:[email protected]...
> > Better yet has anyone been able to read there Bill with version 6 of
> > Adobe???
> >
> >
> > "Debbie" <[email protected]> wrote in message
> > news:[email protected]...
> > > Is anyone able to view the .PDF link to your April bill from the
Nextel
> > > website? I continually get a "system not responding...." error. As
> usual,
> > > Nextel customer support has no answer.
> > > Thanks for any information!
> > >
> > >
> >
> >
>
>
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