Numeric Paging w/ Nextel

I just wrote email to customer service asking if my plan (used to be
called National Breakthrough 10000... now seems to be called National
1000) offered unlimited numeric paging. I am pretty sure it did, but
never used it. I was looking for my original contract and couldn't find it.

Anyway, I see that the National 1000 (which is only $1 more) does have
it. I was told by customer service via email that NO plan includes
NUMERIC paging and that it's 15 cents a page.

HUH? I thought that ALL plans included the NUMERIC paging (numeric, not
TEXT) for free. I'm referring to the "press 1 to send a telephone
number page" when you get the persons voicemail.

Am I wrong?? I just looked at their web page and it shows the plan as
having "Unlimited Numeric Paging .... INCLUDED". What gives?

Thanks!

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› See More: Numeric Paging w/ Nextel

Mmm...I've never heard anything about any of Nextel's plans including the text numeric paging. I would double check the website. Many of the plans include voicemail, but not the numeric paging.

I belive "ALL" plans have unlimited Unlimited Numeric Paging included,
Nextel's Customer service are nothing but contrators, they are not Nextel
Employees, I asked one on the phone when I recived some bad information on
plans, I said dont you know anything about NEXTEL? her reply was "NO" Iam
just a contractor! I know nothing about the service! Dammmmmmmmmm



"K. Daver" <[email protected]> wrote in message
news:[email protected]...
>I just wrote email to customer service asking if my plan (used to be called
>National Breakthrough 10000... now seems to be called National 1000)
>offered unlimited numeric paging. I am pretty sure it did, but never used
>it. I was looking for my original contract and couldn't find it.
>
> Anyway, I see that the National 1000 (which is only $1 more) does have it.
> I was told by customer service via email that NO plan includes NUMERIC
> paging and that it's 15 cents a page.
>
> HUH? I thought that ALL plans included the NUMERIC paging (numeric, not
> TEXT) for free. I'm referring to the "press 1 to send a telephone number
> page" when you get the persons voicemail.
>
> Am I wrong?? I just looked at their web page and it shows the plan as
> having "Unlimited Numeric Paging .... INCLUDED". What gives?
>
> Thanks!

Yikes. I may just call them and double check. I re-emailed them about
the discrepancy and she again, repeated that although we do "get" the
paging on our phones, it's 15 cents per message, regardless of text or
numeric. I dunno about that...It's sad when the web site says you get
it and they say you don't.

jwood wrote:
> I belive "ALL" plans have unlimited Unlimited Numeric Paging included,
> Nextel's Customer service are nothing but contrators, they are not Nextel
> Employees, I asked one on the phone when I recived some bad information on
> plans, I said dont you know anything about NEXTEL? her reply was "NO" Iam
> just a contractor! I know nothing about the service! Dammmmmmmmmm
>
>
>
> "K. Daver" <[email protected]> wrote in message
> news:[email protected]...
>
>>I just wrote email to customer service asking if my plan (used to be called
>>National Breakthrough 10000... now seems to be called National 1000)
>>offered unlimited numeric paging. I am pretty sure it did, but never used
>>it. I was looking for my original contract and couldn't find it.
>>
>>Anyway, I see that the National 1000 (which is only $1 more) does have it.
>>I was told by customer service via email that NO plan includes NUMERIC
>>paging and that it's 15 cents a page.
>>
>>HUH? I thought that ALL plans included the NUMERIC paging (numeric, not
>>TEXT) for free. I'm referring to the "press 1 to send a telephone number
>>page" when you get the persons voicemail.
>>
>>Am I wrong?? I just looked at their web page and it shows the plan as
>>having "Unlimited Numeric Paging .... INCLUDED". What gives?
>>
>>Thanks!
>
>
>
>