signal stumped

You have a tower issue. It could be one of many things. But right off hand I
am thinking that the power has been turned down on the site or a BR was
deleted off the sector that you are on. It could also be a case of a bad
antenna on the site itself. If you really want to help out....Put the phone
into trace mode and get the readings at your home....the RSSI which is
located in the bottom right of the display and the SQE which is located in
the top left of the display and then look at the top right and write the
series of numbers/letters down. That is the carrier and it will help us to
look at the tower your operating off of and the exact sector.
<[email protected]> wrote in message
news:[email protected]...
>
> Hello all.
>
> I've had Nextel service for about 3 years. I bought an i860 to upgrade
> from my i305 in August of '04 and have been very happy with the phone
> and the service both here at my residence and everywhere else I use
> it. I've been experiencing a problem here lately (within the last
> week) that I can no longer get a signal from inside my home. My signal
> meter from inside my home most often reads no strength bars and
> sometimes even No Service in my display, but when I walk outside to
> the end of my driveway (approximately 30 yards) I get a full set of
> bars with no problem. Wherever else I go (away from home) full set of
> bars with no problem.
>
> There are 2 other Nextel Motorola phones inside my home, both i205's,
> that are having the same signal problem, with the same remedy if I
> walk to the end of my driveway.
>
> Today I was at my local Nextel service center and they switched out my
> i860 for another. It read a full set of bars and signal was fine until
> I got inside my home where it went flat and also read No Service. So I
> returned it to the service center for my original phone.
>
> I spent about an hour on the phone with tech service today and they're
> wrting up a service ticket to check the signal in my area. They also
> advised me to contact Motorola to send the phone in for servicing,
> which I did and they're sending fed-ex for it tomorrow.
>
> I'm in no way a technician and know very little about cell phones, but
> my senses are telling me that this phone itself is not the problem.
>
> Does this problem sound familiar to anyone and if so could you offer
> up a suggestion? Thanks.

---

› See More: signal stumped

<[email protected]> >
> Hello all.
>
> I've had Nextel service for about 3 years. I bought an i860 to upgrade
> from my i305 in August of '04 and have been very happy with the phone
> and the service both here at my residence and everywhere else I use
> it. I've been experiencing a problem here lately (within the last
> week) that I can no longer get a signal from inside my home. My signal
> meter from inside my home most often reads no strength bars and
> sometimes even No Service in my display, but when I walk outside to
> the end of my driveway (approximately 30 yards) I get a full set of
> bars with no problem. Wherever else I go (away from home) full set of
> bars with no problem.

I had the same problem where I used to live.Inside my house there was no
Nextel service but end of driveway there was.It WAS a tower issue for
me.Luckily a friend is a tech for radios so he recommended a Inside
Amplifier.It worked for me.I was by intelligain.I have since moved to a new
location which has better coverage ( not suggesting that of course! )I use
the asmplifier now in my car to improve coverage around Adirondack Mountains
and Catskill Mountain when I am on the road.

Just my situation at the time,may not be the same solution for you however.I
was doing business out of my home so coverage inside was important.Well
worth the $500 it cost me at first.Being car friendly it has paid for itself
over time.
Wayne



>
> There are 2 other Nextel Motorola phones inside my home, both i205's,
> that are having the same signal problem, with the same remedy if I
> walk to the end of my driveway.
>
> Today I was at my local Nextel service center and they switched out my
> i860 for another. It read a full set of bars and signal was fine until
> I got inside my home where it went flat and also read No Service. So I
> returned it to the service center for my original phone.
>
> I spent about an hour on the phone with tech service today and they're
> wrting up a service ticket to check the signal in my area. They also
> advised me to contact Motorola to send the phone in for servicing,
> which I did and they're sending fed-ex for it tomorrow.
>
> I'm in no way a technician and know very little about cell phones, but
> my senses are telling me that this phone itself is not the problem.
>
> Does this problem sound familiar to anyone and if so could you offer
> up a suggestion? Thanks.

>It's possible that I've done this already on the phone this afternoon
> with a service tech. If it involves pressing a sequence of keys,
> something like #, *, menu, right arrow then yes, I've done this.

You did.




<[email protected]> wrote in message
news:[email protected]...
>
> | You have a tower issue. It could be one of many things. But right off
hand I
> | am thinking that the power has been turned down on the site or a BR was
> | deleted off the sector that you are on. It could also be a case of a bad
> | antenna on the site itself.
>
> I'm glad to hear that you think it's most likely a service problem and
> not a unit problem. A short time after I wrote I noticed that when I
> could get a signal somewhere near the outside of my home that the
> strength display would spike at 4 bars then drop back to nothing like
> a tachometer as soon as you let up off the gas.
>
> | If you really want to help out....Put the phone
> | into trace mode and get the readings at your home....the RSSI which is
> | located in the bottom right of the display and the SQE which is located
in
> | the top left of the display and then look at the top right and write the
> | series of numbers/letters down.
>
> It's possible that I've done this already on the phone this afternoon
> with a service tech. If it involves pressing a sequence of keys,
> something like #, *, menu, right arrow then yes, I've done this.
>
> | That is the carrier and it will help us to
> | look at the tower your operating off of and the exact sector.
>
> <original message snipped for brevity>

<[email protected]> wrote in message
>
> | I had the same problem where I used to live.Inside my house there was no
> | Nextel service but end of driveway there was.It WAS a tower issue for
> | me.Luckily a friend is a tech for radios so he recommended a Inside
> | Amplifier.It worked for me.I was by intelligain.I have since moved to a
> new
> | location which has better coverage ( not suggesting that of course! )I
> use
> | the asmplifier now in my car to improve coverage around Adirondack
> Mountains
> | and Catskill Mountain when I am on the road.
> |
> | Just my situation at the time,may not be the same solution for you
> however.I
> | was doing business out of my home so coverage inside was important.Well
> | worth the $500 it cost me at first.Being car friendly it has paid for
> itself
> | over time.
> | Wayne
>
> Thanks for your suggestion, but I think it would be cheaper for me to
> pay the cancellation fee and go with a different service if this
> doesn't get resolved. I've already paid $250 for Nextel's top of the
> line phone, I really don't think I should have to pay another $500 to
> get a signal, that up until a week ago was fine, from inside my home.
> I'm only about 15 miles from downtown Jacksonville, Florida.
> Nextel's coverage everywhere else around here is very good.


Good luck.Hope it goes well.
Wayne

15 miles from downtown???? If that is the case and you are near a major road
or the interstate then you are covered. Go to the Nextel office NOT a dealer
and explain to them and they will know what area that is assigned to and
called them. Reason why I said goto the main Nextel office and not a dealer
is because they know the engineers and see them more often than a dealer. I
try and show up at the main office least once a week, at a dealers
location....well I show up when I am needing something or if I have nothing
else to do. Also for the BDA or inside Amp. yes he is correct it will boost
your signal, but from what you said you don't need one, b/c you had perfect
signal for 3 yrs.
<[email protected]> wrote in message
news:[email protected]...
>
> | I had the same problem where I used to live.Inside my house there was no
> | Nextel service but end of driveway there was.It WAS a tower issue for
> | me.Luckily a friend is a tech for radios so he recommended a Inside
> | Amplifier.It worked for me.I was by intelligain.I have since moved to a
> new
> | location which has better coverage ( not suggesting that of course! )I
> use
> | the asmplifier now in my car to improve coverage around Adirondack
> Mountains
> | and Catskill Mountain when I am on the road.
> |
> | Just my situation at the time,may not be the same solution for you
> however.I
> | was doing business out of my home so coverage inside was important.Well
> | worth the $500 it cost me at first.Being car friendly it has paid for
> itself
> | over time.
> | Wayne
>
> Thanks for your suggestion, but I think it would be cheaper for me to
> pay the cancellation fee and go with a different service if this
> doesn't get resolved. I've already paid $250 for Nextel's top of the
> line phone, I really don't think I should have to pay another $500 to
> get a signal, that up until a week ago was fine, from inside my home.
> I'm only about 15 miles from downtown Jacksonville, Florida.
> Nextel's coverage everywhere else around here is very good.
> --
> Note: Intentional misuse by deliberately inhaling
> contents can be very enlightening.