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  1. #1
    Steven Scharf
    Guest
    Now that T-Mobile has released their second quarter
    results I have updated the statistics page of my web
    sites with their data. I had originally extrapolated the
    same 1Q results for T-Mobile onto 2Q, but actually
    the added far less subcribers in the second quarter
    than in the first.

    "http://nordicgroup.us/ssub/statistics.htm"

    [posted via phonescoop.com - free web access to the alt.cellular groups]



    See More: Subscribers, Market Share, Additions, and Churn-Updated with 2Q T-Mobile results




  2. #2
    Phillipe
    Guest

    Re: Subscribers, Market Share, Additions, and Churn-Updated with 2Q T-Mobile results

    In article <[email protected]>,
    [email protected] (Steven Scharf) wrote:

    > http://nordicgroup.us/ssub/statistics.htm


    An argument could be made that Churn rate is proportional to
    Customer Service scaring customers away.
    3% per month = 36% per year / yikes



  3. #3
    gopi
    Guest

    Re: Subscribers, Market Share, Additions, and Churn-Updated with 2Q T-Mobile results

    "Steven M. Scharf" <[email protected]> wrote in message news:<[email protected]>...
    > Even at 1.4% (the retail churn rate for Verizon), that's
    > 16.8% a year, which is nothing to write home about since
    > 1/6 of your customers leave every year. At 3%
    > (T-Mobile) it's 36% per year, which is incredibly high
    > considering that new subscribers are locked into one
    > or two year contracts.


    Those are some impressive rates. I think that the great deals you get
    for switching are part of the picture here. A lot of providers seem
    happy to make their existing customers pay a lot more than their new
    customers. Regardless of the reasons for this - and I understand
    subsidies and such - its effect on the customer is to encourage churn.

    > The real interesting statistics will be next year after LNP.
    > There have been a lot a predictions made by analysts,
    > and in fact Verizon's recent about-face on LNP was due
    > to their realization that they have the most to gain from LNP
    > and they better take advantage of it.


    Really? I thought it was coincident with their loss of a court case,
    and the seeming inevitability of LNP. Once they realized that, yes, it
    really _was_ going to happen, they figured they might as well make it
    hurt less. I'm utterly unconvinced that they genuinely want it.



  4. #4
    John Navas
    Guest

    Re: Subscribers, Market Share, Additions, and Churn-Updated with 2Q T-Mobile results

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 19 Aug 2003 03:51:02
    -0700, [email protected] (gopi) wrote:

    >"Steven M. Scharf" <[email protected]> wrote in message news:<[email protected]>...


    >> The real interesting statistics will be next year after LNP.
    >> There have been a lot a predictions made by analysts,
    >> and in fact Verizon's recent about-face on LNP was due
    >> to their realization that they have the most to gain from LNP
    >> and they better take advantage of it.

    >
    >Really? I thought it was coincident with their loss of a court case,
    >and the seeming inevitability of LNP. Once they realized that, yes, it
    >really _was_ going to happen, they figured they might as well make it
    >hurt less. I'm utterly unconvinced that they genuinely want it.


    Indeed. Steven is just so pro-Verizon that he'll try to spin just about
    anything.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  5. #5
    cheerioboy 26
    Guest

    Re: Subscribers, Market Share, Additions, and Churn-Updated with 2Q T-Mobile results

    Phillipe <[email protected]> wrote in article
    <[email protected]>:
    > In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    > > Indeed. Steven is just so pro-Verizon that he'll try to spin just about
    > > anything.

    >
    > Why do you say that? I saw zero that gave me that impression.


    YOY comparisons/changes would be more beneficial IMO to determine
    trends. Sequential quarterly compaisons, while potentially useful, can
    be "explained away" by a number of things. If you look at YOY results
    (total churn, churn trend, total subs added, change in market share,
    etc.) you will really find out which carrier is "doing it right" as far
    as the marketplace, the cosumers, are concerned.

    [posted via phonescoop.com - free web access to the alt.cellular groups]